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    Tuesday, May 7, 2019

    Apple Help Trying to edit videos I took on my iPhone XR in iMovie on a Mac that runs macOS Sierra 10.12.6 & I can't import my videos???

    Apple Help Trying to edit videos I took on my iPhone XR in iMovie on a Mac that runs macOS Sierra 10.12.6 & I can't import my videos???


    Trying to edit videos I took on my iPhone XR in iMovie on a Mac that runs macOS Sierra 10.12.6 & I can't import my videos???

    Posted: 07 May 2019 04:49 PM PDT

    I have a final project due this week where I have to make a youtube video. I took video on my iPhone XR. I want to use iMovie to edit my videos, and since I don't own a Mac, I'm using one of the Macs on my college campus. All the Macs here run Sierra 10.12.6. I'm trying to import my videos to iPhoto from my phone which is connected over USB, and I'm getting an error: The operation couldn't be completed. (com.apple.ImageCaptureCore error -9956.)

    I use iCloud for all my stuff so I turned on my iCloud stream or whatever to download my photos and videos from iCloud and get them into iPhoto. I got the videos to show up in iPhoto, and they will play in iPhoto, but when I open iMovie, none of my videos in iPhoto show up.

    I wasn't aware this would be an issue, so my video quality setting on my phone in the camera settings was set at Most Compatible. I have the transfer to Mac or PC setting in my iPhoto settings on my phone set to Automatic, so it technically should automatically be transferring my media in a compatible format.

    I uploaded all my videos to a google drive and have tried downloading the videos to the Mac from there, but quicktime can't even play the videos when I download them.

    I know this has to do with the fact the videos are in the weird hvc1 format. What can I do to work around this? I'm using a campus computer so I can't download any online conversion software without administrator permission (which is a nightmare). Help?!?!

    submitted by /u/texmexsushi
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    Want to use other iPhone temporarily, cant access my old iphone.

    Posted: 07 May 2019 06:46 PM PDT

    Posted this in iphonehelp but cant figure it out.

    My iphone 7's screen is really done in, so my mom gave me her iPhone 6s that she no longer uses.

    I reset it to clear everything off. Then, during setup, after I hit "restore from icloud backup" (or "setup as new iphone") and sign into my apple ID, it wants to send me a verification text. Which I have no phone to read, because my other iphone is unusable atm.

    Anything I can do here? I dont even necessarily need to activate it with my number or restore from icloud backup. I just want it on my apple id so I can use imessage and apple music until I replace my other iphone screen.

    I dont understand, what is someone who completely broke their iphone and needs to activate a new one supposed to do? I feel like there should be a way?

    submitted by /u/jacq529
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    Can't access any icloud documents on mac

    Posted: 07 May 2019 09:39 PM PDT

    Recently i had an HDD failure and upgraded to an SSD in which i did a fresh install of OSX Sierra. However ever since i started using the computer, i've noticed i can't access any of my Icloud files. Whenever i open the tab on finder, it's completely blank, same happens for Pages, Numbers, Keynote, etc.

    I have checked and i have the option for the icloud documents turned on, i have turned it on and off, but to no avail.

    I have considered that it could be the old version of the OS, however i do not want to upgrade at all, if this problem can be solved without upgrading the software, fine, if it's completely impossible, which is the latest (But lowest) software i can access my Icloud files?

    I'm on a macbook pro 13" early 2011 running OSX Sierra 10.12.3

    submitted by /u/Applehelpme92
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    Apple Offering 10% Bonus iTunes Credit When Adding Funds to Your Apple ID

    Posted: 07 May 2019 09:32 PM PDT

    https://www.macrumors.com/2019/05/07/apple-10-bonus-itunes-credit/

    Can this be applied towards purchases of iPhones? How would that work? Do you need to setup Apple Pay?

    submitted by /u/RogerSmithII
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    Unexplainable battery drain on iPad Pro 9.7 inch running iOS 12.2... without any usage

    Posted: 07 May 2019 01:14 AM PDT

    Album artwork won’t show up on iPod Classic, any advice?

    Posted: 07 May 2019 09:00 PM PDT

    Hey all, I just got an iPod Classic (6th Gen) in great condition, but after hard resetting the thing twice and making sure that the album artwork is imported properly, the art isn't showing up on the iPod.

    The strange thing is that when going into iTunes and looking at the music list and clicking "song info," the album work is attached correctly to the song, it's just not displaying.

    I've made sure that I've synced it both in iTunes and with Syncios, I've reset it three times now, everything is up to date, all files have attached artwork with them, but nothing seems to be working. Big thanks to anyone who can help!

    submitted by /u/McSpankeyMcThanksYou
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    FaceTime stuck after a while

    Posted: 07 May 2019 08:54 PM PDT

    Hi everyone!

    For the past few months I'm having issues with FaceTime while connected to my home WiFi.

    Wherever device I use, either iPad, Mac or iPhone after 5 minutes of conversation or random times, my video to my friends gets stuck and they can't see movement from me anymore, even tho I can see them just fine and the video shows myself is good and audio for both is good.

    I've tried using other WiFi's and data and it works just fine, but when I'm home it's really bad, on the side note the router is right next to my computer, I live on a studio and can see the router from any part of the house, is also a AirPort Extreme.

    I came up with the problem being with my internet, maybe some port, nat or idk.

    I work with computers and networks and I've never seen anything like that.

    Any explanations?

    submitted by /u/gabriel_evb
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    Recently bought a used 2015 15" Macbook Pro from ebay.. but it is enrolled in Google's LLC Device Enrollment Program?

    Posted: 07 May 2019 07:47 PM PDT

    After wiping the SSD, and doing a fresh install of the system I get prompted that this Mac has been enrolled under Device Enrollment. Upon connecting to Apple, the device has received instructions to be managed by "Google LLC".

    The person I bought it off of has really good rep on ebay(around 8K) I contacted the seller to see what's up with that and he responded with

    "Hi yes these are lease buy outs
    So no account linked and out google system
    Leave Wifi off when logging in and and putting name and password and after in OS X turn on WiFi and use as normal as it will not be seen again"

    It seems like to get around the remote management prompt - I have to turn off WiFi in order to proceed and bypass this which I am quite worried about.

    With it being enrolled in Google's Device Enrollment program - what sort of stuff can they do? Are they able to view files that I have on myMac, access my camera and will they be able to remote lock it down the line?

    I searched for MDM profiles after logging in and there appears to be none.. since there are no MDM profiles linked does that mean it can't be remotely locked?

    I'm currently covered by Ebay's 30 money day back guarantee and was hoping to get stuff sorted out before then.

    Thanks for the help in advance!

    submitted by /u/bittermelonisaiite
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    GPS on iPhone 6s not working

    Posted: 07 May 2019 07:14 PM PDT

    Recently I noticed my GPS hasn't been working? When I go on maps or any other apps that uses my location, it always shows me far away from where I'm really at or just doesn't even work. Any solutions? I'm using a 32 mb iPhone 6s.

    submitted by /u/KarambitDreamz
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    Get wifi password from 1 of my own devices to another

    Posted: 07 May 2019 11:26 AM PDT

    My iPhone is connected to my work wifi, my iPad is not. I would like to get my iPad onto the wifi. I know you can share a wifi password via bluetooth, but can you do so for the same user? That is, both devices use the same Apple ID.

    submitted by /u/dralkyr
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    New Internal SSD will not read

    Posted: 07 May 2019 04:58 PM PDT

    After many years, my 2012 MacBook Pro is finally causing me some trouble. Recently, each time I turned my laptop on after it was turned off, I would be met with either a folder with a question mark or a circle with a bar through it. I figured the issue was the hard drive, so I bought an SSD and tried to install it; however, the new drive only reads when it's connected externally, and it won't read when I have it all set up internally.

    The SDD that I bought is a WD Blue (1TB), and it's currently connected through an enclosure. I believe I've formatted it correctly and I have Mojave installed as the OS, so I'm not sure what I've done wrong.

    Does anyone have any clue as to how I should fix this? Naturally, I don't want to have to have my hard drive connected externally to use my computer.. If anyone has any ideas as to how I can get my SSD to read internally, I would appreciate the help.

    submitted by /u/beerhats
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    I was talking to someone recently and we both used iMessage and now my texts are being sent as a text message (green) and it’s only with that person did I get blocked or something?

    Posted: 07 May 2019 04:44 PM PDT

    Fast charging healthy?

    Posted: 07 May 2019 04:28 PM PDT

    I recently got a usb c to lightning cord to work with my iPad Pro charger so I can charge my iPhone XS Max . I'm loving how much faster it is , but is it safe to use it as my main charger now ? Or does it hurt the battery over time ?

    submitted by /u/FoxArcane
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    What's the best iPad to buy at the moment?

    Posted: 07 May 2019 09:58 AM PDT

    At any price range, what's the most worth iPad to buy?

    My friend is confused with all the models there are, doesn't know if 64GB is a good amount, I just need to know what to recommend.

    submitted by /u/PCubiles
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    Add Funds to account; Family Sharing

    Posted: 07 May 2019 03:55 PM PDT

    Quick question, if you are a member of a Family Sharing Plan and want to pay for items using your own money can you add funds on the iTunes app using your own credit card or will it defer to the Family account holders card? My family uses family sharing for Apple Music, the Family photo album and iTunes movie purchases but I've had to resort to buying iTunes gift cards so my purchases aren't on the account holders card.

    submitted by /u/eliahd20
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    Pages keeps locking me out.

    Posted: 07 May 2019 03:33 PM PDT

    Hi all.

    So basically, whenever I start a new pages document, after a bit a little pop-up at the top of the screen appears saying that it cannot auto-save as I do not have permission to do so and then I have to go through all the properties to unlock the document again, which causes the document to duplicate and it's a massive pain in the ass.

    It's only started doing this recently, any ideas how to get it to stop?

    Many thanks,

    -Trep.

    submitted by /u/Trepidatious_Player
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    My Apple products (outside of watch and phone) no longer send messages?

    Posted: 07 May 2019 03:24 PM PDT

    So like 3 or so months ago everything was fine. I could send imessages from my macbook and ipad. And to people who didn't have an iphone, it would still send, but as an SMS. And everything was saved on my phone, so you can just go back and forth between electronics, seamlessly.

    Now, my macbook and ipad only send messages to other iphones. I still have the non-iphone chats saved on my mac just to prove that it was once possible. I did get a new phone (iphone XR), but I looked online and that doesn't seem to be the issue. I signed out of imessage and back in on all my apple products. That fixed the imessage part (previously nothing was going through) but it didn't fix the SMS ones.

    Anyone know a fix?

    submitted by /u/krazykhajiit
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    Saved SMS voice clips - Where do they go?

    Posted: 07 May 2019 03:22 PM PDT

    Hello fellow r/applehelp friends!

    I recently upgraded my iPhone to an iPhone Xr (which I love!) But there is something that is driving me crazy.

    I've tried searching online for ANY info on where the short audio clips that come via SMS from friends/family (the kind that disappear after 2min) are saved if you save them. They used to be in the Voice Memo's integrated app from what I remember, but now I can't seem to locate them and where they are saved. Does anyone know what app or area on the iPhone they could be?

    Thanks in advance!

    submitted by /u/frogworks1
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    APPLE TV HELP!

    Posted: 07 May 2019 03:12 PM PDT

    Hi, 1st gen apple tv owner. Had the thing for almost 3-4 years now. Today opened it up, working with no problems. Then a lightning struck while it was raining and our fuse box went off. Fired it back, again no problems. Left it open and left the house. Came back in 5 hours and I fire it up, the light blinks for 2-3 seconds and then turns itself off. Pulled the plug, put it back, no lights. Done this a number of times, sometimes it blinks and closes, or doesnt open at all. What should I do? Any help is appreciated!

    submitted by /u/atiassss
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    New iPhone 7 not showing notifications (+1 other minor question)

    Posted: 07 May 2019 02:52 PM PDT

    Hi everyone, I just got a new iPhone 7 and have installed the latest iOS update (12.2). So far I'm having two problems:

    1. None of my apps are giving me notifications. If I manually check the app, I can see notifications, but I receive no push notifications or sounds. The only things I'm getting notified about are texts (but not iMessages) and calls. I've checked all of my settings, and the notifications should be working. I've also tried resetting my network settings and restarting the phone, but still no notifications. Texts and calls seem to have a bit of a delay, too.
    2. This is not really a problem per se (and definitely less significant), but: is the color supposed to seem really bright and over-saturated? It's not horrible but everything is almost neon. I find this extremely weird especially considering that both times I tried to google it, everything that came up was people complaining about the opposite problem (things looking faded out). It's especially noticeable when I first turn the screen on; before my lockscreen fades in all the way I can see a REALLY over-saturated version of it. It looks burnt lol. This could just be that I'm not used to iOS 12 though; my old iPhone had such a tiny amount of storage that I wasn't able to update since iOS 10

    (I've also posted here and may end up posting in one other place as well)

    submitted by /u/widnidiw
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    Can someone help me understand the “ This Device is already associated with an Apple ID” message

    Posted: 07 May 2019 02:38 PM PDT

    I have my Apple ID on my IPhone XR and IPad and I read somewhere if I pressed transfer I would lose access to my purchases on the other device, so could someone help me figure this out? I know it should probably have a simple answer but I'm just completely missing it!

    submitted by /u/ProxyNevada
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    Does anyone have experience getting the AT&T iPhone 7 (A1748) to activate on Verizon's network?

    Posted: 07 May 2019 02:23 PM PDT

    I'm having trouble getting the phone to activate on Verizon's network. I know it does not support CDMA but it does support Verizon's newer (more common) LTE network.

    When I put the sim card in it finds the network/gets a small amount of signal but cannot make a call or do the *228.

    Bands supported on the A1748:

    • LTE bands 1 (2100 MHz), 2 (1900 MHz), 3 (1800 MHz), 4 (AWS), 5 (850 MHz), 7 (2600 MHz), 8 (900 MHz), 12 (700 a MHz), 13 (700c MHz), 17 (700b MHz), 18 (800 MHz), 19 (800 MHz), 20 (800 DD), 25 (1900 MHz), 26 (800 MHz), 27 (800 SMR), 28 (700 APT MHz), 29 (700 de MHz), 30 (2300 WCS)
    • TD-LTE bands 38 (TD 2600 MHz), 39 (TD 1900 MHz), 40 (TD 2300 MHz), 41 (TD 2500 MHz)
    • GSM/EDGE (850, 900, 1800, 1900 MHz)
    • UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
    submitted by /u/Andykatz14
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    Is there a way to insert a link to a file into a slide of Keynote?

    Posted: 07 May 2019 10:18 AM PDT

    I don't care if it's to text or to an image, I want to click something on the slide and that opens a xlsx file. Thank you!

    submitted by /u/Basic_Noodle
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    2016 Macbook Keyboard Cost

    Posted: 07 May 2019 01:45 PM PDT

    Does anyone know how much it would cost me to fix my Macbook butterfly keyboard purchased in 2016 in US? I guess that would mean replacing the whole thing. I don't have AppleCare on it.

    The shift key and "W" are not working properly... I have to press them extra hard. "A," "S," and "E," keys have rubbed off into white dots basically. Pretty disappointed since the computer isn't too old and I use it only for college purposes.

    submitted by /u/petalandstem
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    Apple Care Plus questions inside

    Posted: 07 May 2019 01:43 PM PDT

    I bought Care Plus with my X one and a half years ago. My X now shows obvious signs of wear and bunch of scratches.

    Will Apple just exchange the phone no questions asked if I pay the 99$ fee?

    I will probably not get a NEW phone but a refurbished one in new condition, correct?

    I'm thinking of making use of that „service" before selling the phone to get a better price on it. Is that even worth it?

    submitted by /u/Polypropylen
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