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    Apple Daily Tech Support Thread - [October 19]

    October 20, 2020

    Apple Daily Tech Support Thread - [October 19]

    Daily Tech Support Thread - [October 19]

    Posted: 19 Oct 2020 08:11 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

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    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Apple should switch the iPhone to USB-C if it really wants to help the environment

    Posted: 19 Oct 2020 03:01 PM PDT

    Apple Launches ‘Apple Music TV,’ a 24-Hour Music Video Livestream

    Posted: 19 Oct 2020 05:59 AM PDT

    The original Apple Watch reveal is still one of Apple’s most exciting moments for me.

    Posted: 19 Oct 2020 07:10 PM PDT

    Microsoft now lets Xbox owners stream Xbox One games on iPhone and iPad

    Posted: 19 Oct 2020 04:22 PM PDT

    More iPhone 12 and 12 Pro photos

    Posted: 19 Oct 2020 09:44 PM PDT

    Pacific Blue iPhone 12 Pro in the Wild

    Posted: 19 Oct 2020 01:49 PM PDT

    iPhone 12 Blue Exclusive Unboxing

    Posted: 19 Oct 2020 10:11 AM PDT

    Meet Face ID and Touch ID for the Web

    Posted: 19 Oct 2020 03:36 PM PDT

    Apple removing app that lets you play Google Stadia on the iPhone

    Posted: 19 Oct 2020 05:01 PM PDT

    Apple is still the most environmental friendly tech company. Read Apple’s 2020 Environmental Progress Report

    Posted: 19 Oct 2020 08:26 PM PDT

    iPhone 12 and 12 Pro Silicone Cases with MagSafe - Unboxing of all of the new colors

    Posted: 19 Oct 2020 11:20 PM PDT

    iPhone 12 Pro Graphite unboxing

    Posted: 19 Oct 2020 04:59 AM PDT

    Apple is releasing watchOS 7.0.3 today

    Posted: 19 Oct 2020 10:44 AM PDT

    FYI, If you are trading in your iPhone, you can get a pro-rated refund on your remaining year of AppleCare+ (In the T&C we all read...)

    Posted: 19 Oct 2020 08:39 AM PDT

    Apple Plans to Enable 5G in Dual SIM Mode With Software Update Later This Year

    Posted: 19 Oct 2020 09:44 AM PDT

    Reliable Leaker Suggests AirTags 'Coming Soon' in Two Size Options

    Posted: 20 Oct 2020 02:00 AM PDT

    TIL Apple offers ASL (American Sign Language) assistance on their events page. Click "Watch our ASL recap" or include ?useASL=true in the event page URL.

    Posted: 19 Oct 2020 06:09 AM PDT

    Beats Flex review: wireless earbud basics done right

    Posted: 19 Oct 2020 10:04 AM PDT

    Apple's CUPS Repository Has Died A Quiet Death

    Posted: 19 Oct 2020 06:07 PM PDT

    This app lets you do custom iOS icons without the Shortcuts app

    Posted: 19 Oct 2020 08:31 PM PDT

    Pandemic Problems: For those of us who present with a Mac, it's such bullshit that the presenter view is not resizeable on Powerpoint. If you have two monitors, you can't see your Zoom window or chat. Please upvote the user voice, so we can get this fixed.

    Posted: 19 Oct 2020 07:14 PM PDT

    Reports of Apple Watch SE overheating issues in South Korea

    Posted: 19 Oct 2020 03:48 AM PDT

    The issues below seem to be a problem of a portion of the manufactured batch, but when remembering the Note 7 incident, it could be worse. I will share only the facts that are public for now below.

    At the current time of writing, there are a total of 6 confirmed individual cases of Apple Watch SE overheating issues in South Korea.

    They seem to be all Apple Watch SE 40mm models, both GPS and cellular, and in Silver and Space Gray. Nike Edition seems to be affected as well.

    You can see the picture below (shared in link format) for details, but they all have the same location where possible overheating happened.

    We don't know for sure how the Apple Watch SE is designed on the inside since there are no public teardowns from sites like iFixit, but considering that Apple has recycled the designs of the older Apple Watches, the overheating spot is above the display connectors, between the Taptic Engine and the digital crown.

    Since the spot is far from the battery, it doesn't look like a battery specific problem like Note 7, but no one knows for sure.

    Teardown of Series 6: https://bit.ly/2Hf5mXT

    The time written below is in KST (UTC+9).

    Case 1 was reported on October 17. The owner bought [Apple Watch SE 40mm GPS version Space Gray] from an official retailer. The owner received the device on October 17. When the owner was wearing in their wrist, it suddenly got hot. The previous state whether it was charging or not is unknown. The owner got a refund via Apple online store. The device was manufactured in October.

    1-1: https://bit.ly/2HeB9YK

    1-2: https://bit.ly/31kdA7X

    Case 2 was reported on October 18. The owner received the device on October 11, and the issue happened 3 days later. The owner charged the device in the charger and went to sleep. When the owner woke up, the watch was like the picture. The owner got a refund. The device was [Apple Watch SE 40mm Cellular] with the color unknown.

    2: https://bit.ly/3dEAJGZ

    Case 3 was reported on October 15. The owner used the device for about 3 days. It got how when it was charging. Additional details are unknown.

    3: https://bit.ly/3o1Fuzg

    Case 4 was reported on October 19. The owner received the product (Nike edition) on the night of October 16. After setup the device, the owner used the device for 3 hours before the owner connected the device to the charger and went to bed. After waking up in the morning, the owner wore the watch again, and approx. after 1hr 15-20 min later, the owner felt something cold (describing hot feeling cold when it is really hot) and hot right after, so the owner took off the watch to find the wrist burnt. Apple offline center said the HQ will give a response personally sometime around 21~22th.

    4-1: https://bit.ly/2IKYjqn

    4-2: https://bit.ly/3jcWAXo

    Case 5 was reported on October 19. The owner received the product on October 8. The owner slept with the watch on the wrist on October 9 night. Woke up on October 10 just to find the wrist is very hot. The owner quickly took off the watch to find the red wrist due to heat. No power signals from the watch, but the sound plays well when the watch is searched with the Find my Watch feature. The owner exchanged the device with a new product on October 16.

    5-1: https://bit.ly/3dCwR9H

    5-2: https://bit.ly/3dGGLH3

    Case 6 was reported in October 10. The owner received the product on October 7. The owner was using the watch in the wrist, until the owner felt the wrist being hot. The screen got yellow and the power doesn't turn on. No additional details or pictures are shared.

    6: https://bit.ly/3dNzfdO

    Updates will be made when more cases come up.

    If you happen to have an Apple Watch SE and experienced these problems, please leave your experience in the comment below.

    submitted by /u/cozyplanes
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    Antitrust scrutiny of Apple now extends to Japan

    Posted: 19 Oct 2020 06:58 AM PDT
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