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    Thursday, July 25, 2019

    Apple Daily Tech Support Thread - [July 24]

    Apple Daily Tech Support Thread - [July 24]


    Daily Tech Support Thread - [July 24]

    Posted: 24 Jul 2019 08:14 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

    Join our Discord and IRC chat rooms for support:

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Wallpaper Wednesday - [July 24]

    Posted: 24 Jul 2019 06:17 AM PDT

    Hello, /r/Apple, and welcome to Wallpaper Wednesday!

    Liven up your desktop space or iOS device with some new UI scenery! Please respect the rules below and upload the highest quality image you can find.

    Share your wallpaper on the r/Apple Discord.


    Rules

    1. Please use a reputable image host like imgur.com.
    2. No NSFW posts.
    3. Directly linked images only (albums are acceptable).

    This thread will remain stickied for 24 hours. At that time, the thread will remain active, and an archives link will be posted in the sidebar for easy access. You may also find archives here.

    submitted by /u/AutoModerator
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    Costco App for iOS Now Supports Digital Membership Cards, Allowing for Wallet-Free Shopping Trips

    Posted: 24 Jul 2019 01:03 PM PDT

    2020 Toyota Supra owners may have to pay for Apple CarPlay one day

    Posted: 24 Jul 2019 10:05 AM PDT

    CARROT Weather iPad App Modernized with Multitasking and Expanded Keyboard Shortcuts, iCloud Sync for Settings

    Posted: 24 Jul 2019 06:30 AM PDT

    Discovered today that my 2nd gen iPod Touch from 2008 streams to my HomePod without any issue…

    Posted: 24 Jul 2019 07:29 PM PDT

    ‘Lovefrom Jony’ trademark filed as Ive exits Apple to launch independent design firm

    Posted: 24 Jul 2019 10:06 AM PDT

    Lockdown Apps. A fully open sourced, ON DEVICE, customized domain blocker for iOS. Enable true domain blocking locally without pushing traffic through shady VPNs. Completely open sourced and free!

    Posted: 24 Jul 2019 08:54 AM PDT

    Apple iWork suite has finally caught up with... WordArt!

    Posted: 24 Jul 2019 11:29 PM PDT

    Sneak peak: Apple Card fraud prevention email

    Posted: 24 Jul 2019 08:57 AM PDT

    Maybe i’m the only one who didn’t know this but be aware that there is no way to get your apple watch repaired quickly. Some 3rd party shops may be able to replace the watch quickly for a high fee but other than that everywhere you go will send it out to a center and mail it back to you.

    Posted: 24 Jul 2019 05:24 PM PDT

    it's possible i'm the only idiot who has done this but i spent the last hour trying to get my watch repaired because i'm leaving on vacation tomorrow but despite advertising 20 minute repair times even under the apple watch section best buy sends it out to apple then sends it back. The same thing happens at apple stores and i didn't see any notification on any website saying they send it out and cannot do the repair in house, I may have missed it but if i missed it maybe someone else will so as a PSA you cannot repair your watch at an apple store or apple authorized retailer quickly.

    submitted by /u/aManHasNoUsername_
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    Annoying Catalina Security Features

    Posted: 24 Jul 2019 01:11 PM PDT

    PSA: In iOS 12 (not 13 beta), you can open safari windows side by side in iPad Pro using keyboard shortcut CMD + N

    Posted: 24 Jul 2019 12:50 PM PDT

    I didn't know this existed in Safari for iOS 12 in iPad. Apparently, this feature existed in iOS 12 and now they are extending it to other apps.

    submitted by /u/GasimGasimzada
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    iPhone thieves getting very sophisticated - story inside

    Posted: 24 Jul 2019 07:28 PM PDT

    My family member left phone in a Lyft over the weekend, put in Lost mode and assumed it was gone as it tracked to the airport and he couldn't get close enough to hear the ping and then the battery died. Lyft driver claims he didn't have it. We put my phone number on the lost mode screen so anyone finding the phone could call me to try and return it.

    Radio silence for 3 days, and then I got a phishing attempt over text message with a message claiming:

    Your Lost iPhone Xs 256GB Space Gray has been located today

    Check location at: https://lcIoud.services/

    AppIe Support

    The formatting on the iPhone hides the I/L switches. I didn't log in as I recognized this quickly as a phishing attempt.

    This afternoon, I received a call from 1800-MYAPPLE saying they found our phone and wanted to set up a return to us. They said the iPhone screen had been cracked so we could get it returned and then exchange it, or get a credit for recycling the phone to order a new one. Since the call was directly from Apple Support, I didn't immediately realize it was a spoofed call from the thief.

    I then had them call my family member directly, where things went off the rails. They asked him his preference on returning the device and he asked them to send it to him. They claimed in order to do that, they had to turn off Find my iPhone or they wouldn't be able to send it with their normal tracking methods (obviously a giant red flag to you or I). They asked for his pin, which he declined to give them (small victory). They then told him if he disassociated his phone from his iCloud account that would suffice. They literally talked him screen by screen to log into his Apple account and remove the phone from his account. Unfortunately, he fell for it and I'm assuming now they can properly wipe his phone (which they couldn't do while it was tied to his iCloud account). Once he told me their story, I obviously realized this was a spoofed call and not actually from Apple Support.

    Next step is police report and to report the theft to AT&T so they can ban the phone from the network.

    Any other suggestions/thoughts on how to proceed? Obviously the device is a lost cause at this point. We spoke to Apple Support and she had us change the iCloud password but couldn't think of a way to re-associate the phone with his iCloud account (so the thief can't wipe the phone).

    Long story but the moral is, if a family member loses their phone, make sure they know even if Apple calls them directly, NEVER give out a pin or password or remove a phone from your account.

    submitted by /u/CashForRedditGold
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    7 Eleven Giving Out Free AirPods July 25th

    Posted: 24 Jul 2019 10:29 AM PDT

    In 2013, Marc Newson and Jony Ive made a custom stand for a technically advanced glass sheet

    Posted: 24 Jul 2019 12:15 PM PDT

    Analysis | Honey, I Shrunk Apple’s Profit Margins

    Posted: 24 Jul 2019 09:34 PM PDT

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