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    Wednesday, May 12, 2021

    Apple Help I've received this email 4 times this month and keep changing my password. Is this a phishing email?

    Apple Help I've received this email 4 times this month and keep changing my password. Is this a phishing email?


    I've received this email 4 times this month and keep changing my password. Is this a phishing email?

    Posted: 12 May 2021 02:00 PM PDT

    after i flashed ios. please dm

    Posted: 12 May 2021 12:34 PM PDT

    What are the chances of being granted a refund?

    Posted: 12 May 2021 09:43 PM PDT

    I activated a free trial for 3 months of Apple Arcade on February 13, and it said the renewal date would be May 13. I was intending to cancel my subscription at the end of the day on May 12 to avoid being charged. I assume I would've been charged the monthly subscription fee at the beginning of the day, 12AM on May 13 if I forgot to cancel, however I was charged the evening before (about 5PM on the 12th). I submitted a refund request right away (literally a couple minutes after the charge was authorized...I have instant credit card transaction alerts set up). I confirmed with Apple Support live chat that my subscription is canceled and my refund request is pending with a decision to be made within 48 hours. I feel that I have a valid reason for the refund, and I did not expect to be charged the evening before the renewal date. I am looking for other people's experiences with getting refunds to see how likely I am to get a refund, and if not approved automatically by the system, can I talk to someone at Apple Support who can issue a refund to me? On the live chat they referred me to the automated report a problem site and were not able to guarantee a refund.

    What I'm confused about, is why they charged my credit card before the renewal date. My last subscription free trial was Apple News+ which I canceled at 9PM the day before the renewal date without being charged the fee for renewal.

    If anyone was wondering, the reason why I didn't cancel earlier is because the subscription ends immediately when you cancel the free trial, forfeiting the remainder of the free subscription usage period.

    Going forward, though, I will be sure cancel 2 days before the renewal date to avoid this situation happening again.

    TL;DR: I was charged the monthly fee for Apple Arcade the day before the renewal date after using a 3-month free trial and requested a refund immediately after being charged.

    submitted by /u/Adam_Moloo
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    iPhone 7 Plus 14.0.1 battery draining empty for no reason. Why is this happening?

    Posted: 12 May 2021 02:55 AM PDT

    Are macs and other Apple devices similar in security ways?

    Posted: 12 May 2021 03:03 PM PDT

    I read plenty saying that due to the way iPhones and iPads work, they are so much more secure and safe than android devices.

    Are MacBooks designed in the same way as their mobile devices, or do they need extra protection to stay safe?

    submitted by /u/Round_Cheesecake6095
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    Can someone advise me on this ?

    Posted: 12 May 2021 12:50 PM PDT

    Unlock iPhone 8 Plus w/ dead screen?

    Posted: 12 May 2021 10:18 PM PDT

    I dropped my iPhone 8 Plus tonight and now the touchscreen is almost entirely unusable. Touch ID is no longer an option and I can't unlock my phone to do one last backup before replacing it (I had already been planning to replace it, just not this soon without warning.)

    Is there any way to work around a broken screen? Like something with a plug-n-play mouse or bluetooth keyboard, screen mirroring on my laptop, literally anything that I can DIY?

    It's 2 hours to the nearest Apple Store and I have a feeling they're just going to say they have to ship it off for repairs and can't do anything in store.

    submitted by /u/Prepworld
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    In iPhone Storage if I allow iCloud Photos will it let my family view my photos in the Cloud?

    Posted: 12 May 2021 09:22 PM PDT

    Apple pen destroyed by child

    Posted: 12 May 2021 09:08 PM PDT

    My son chewed up the tip of my Apple pen, does Apple offer a service to repair this it is it better to buy a new one

    submitted by /u/Miss_Mouse13
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    How long for an in store refund to post?

    Posted: 12 May 2021 08:48 PM PDT

    Hello.

    I bought a device in an Apple store on Sunday (4 days ago) and returned it Monday (3 days ago) for a refund.

    I got my receipt emailed to me for both the purchase and the refund. The refund receipt says "refunded to original tender".

    Right now I am only seeing the original purchase in my bank statement, but no refund has posted and nothing pending.

    Anyone have experience with this? How long should I wait until I start to worry?

    submitted by /u/boopymenace
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    Best way to sync one folder across systems?

    Posted: 12 May 2021 08:46 PM PDT

    Best way to sync one folder across a Mac Mini and MacBook Pro? I have a folder of music (MP3's for DJing) that I would like to stay up to date and in sync but also locally accessible on both systems.

    submitted by /u/Most_Deadly
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    iPhone 12 20w usb c power adapter weird noise

    Posted: 12 May 2021 08:45 PM PDT

    My 20w adapter makes weird low subtle noise when plugged in a surge protector. I know my surge protector is not faulty, because i tested it on two surge protectors, both make the same noise and no other plugged in devices makes any weird noise.

    submitted by /u/WinterHorizon23
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    Mac keeps disconnecting from Airpods

    Posted: 12 May 2021 08:44 PM PDT

    I don't know why, but all the time I find myself having to reconnect to my Airpod Pros. I'll go to use my phone while watching a video or participating in a Google Meet on my Mac and the Airpods will disconnect from my Mac and connect to my phone. Is there a way to change this so that when I connect to my laptop my Airpods stay connected to my laptop unless I manually switch to my phone?

    submitted by /u/darkshadowtrail
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    Can someone tell me what the additional apps on the dock are called please & thanks !!!! (Pic attached)

    Posted: 12 May 2021 08:39 PM PDT

    Notification Sound Dim

    Posted: 12 May 2021 08:26 PM PDT

    If I get a notification while listening to Spotify using my AirPods (Gen 2) it makes the volume of the music lower for about 30 seconds before it resumes normal volume. I don't have notification sounds or vibration on, and I believe this only started happening recently but I don't think that I changed any of the settings. It only does this when my phone is locked. I have an iPhone 7, not sure if that's important.

    Does anyone know why it's doing this and how I can change it? Please let me know if any more info is needed!

    submitted by /u/leeaparker_
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    Every time I scroll down to see my spotlight the suggest app shows up in full 100 transpareny how do I change that?

    Posted: 12 May 2021 08:14 PM PDT

    It's kind of annoying I resettled settings and this is what I got.

    submitted by /u/fuasyfaposht
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    Apple ID setup please!

    Posted: 12 May 2021 07:56 PM PDT

    Hey guys. So I want to buy an iPad Air, and I want to make an Apple ID specifically for the iPad Air, because the Apple ID I currently use for my iPhone is the same as the rest of my family. Since I can't use my current phone number for 2 Apple IDs, can I:

    1- use a landline number to make the iPad Apple ID?

    2- Ideally I just want to move my current phone number to a new Apple ID entirely and use that ID for the iPad and iPhone, but no matter how much I look online I don't know if that's possible.

    Thank you.

    submitted by /u/MaryJaneCrunch
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    Can I set up Touch ID to enter my AppleID password for the App Store?

    Posted: 12 May 2021 07:43 PM PDT

    Hi everyone, I'm using iPhone SE, iOS 14.4.2. For almost all of my apps, I'm able to use Touch ID to log in. However, the App Store app makes me actually enter my Apple ID password every time I want to install a new app. What's more, if I go to "Settings > Passwords," I don't see any stored password for Apple nor for the App Store listed on my device.

    Is there a way to set my App Store to accept Touch ID in lieu of typing in a password every time? This is a problem because I literally have now reset my Apple ID password so many times I can never remember what it is anymore.

    submitted by /u/sentinelliste
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    Is it possible to mount the root filesystem as writable on an M1 mac?

    Posted: 12 May 2021 07:28 PM PDT

    To clarify, this question is NOT if I should, or about what is supported by Apple or about best practices.

    submitted by /u/_times_up
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    iPad Air 4 or Pro?

    Posted: 12 May 2021 06:34 PM PDT

    So I'm looking to replace my laptop with an iPad and am looking between the Pro and the Air. With the new Pro coming out with the M1 chip I'm wondering how long the A14 chip will be supported for and therefore if getting the Pro means longer support? I'm probably not going to look to use the tablet for anything heavy etc so the Pro may be wasted on me? Also if looking to replace a laptop, does the split screen on a 11" screen look too squished/ uncomfortable to read?

    submitted by /u/Leontief2911
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    Issues with making phonecalls, iOS 14.3

    Posted: 12 May 2021 06:20 PM PDT

    Howdy! This is admittedly my first time on this sub, so I apologize for any issues with the post. Please let me know.

    I have an iPhone 7 that I (relatively) recently updated to iOS 14.3. Today, when trying to make a phone call for the first time in a while, realized that the call button in the phone app could be pressed, but the actual call would not go out. I further tested this by trying to call from the Contacts app. Nothing. Tried to make a FaceTime call to any number at all. No dice.

    I can receive calls of any kind just fine. I have attempted:

    • Turning Airplane Mode on and off
    • Resetting just about everything at least once in the general reset section
    • rebooting the device about a dozen times
    • Fooled around with network settings, and when that didn't work I reset them again

    Next thing I'm gonna try here in a second is updating the software, unless cautioned not to do so, of course. I can't figure out how to update my carrier settings, which I suppose might be it. I would greatly appreciate any advice.

    submitted by /u/frogcubus
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    Yesterday I ordered iPad Air and Apple Pencil but my credit card company declined it due to suspicious activity. Product status says preparing to ship. I called apple and they said everything is good. What should I do?

    Posted: 12 May 2021 06:10 PM PDT

    Please help. This is my first time ordering online on apple site. If it's declined I think it means they will not get the money but it is being prepared to be shipped.

    submitted by /u/Big_Chemical6390
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    Is it possible to not have the name of someone show on the Lock Screen for the messages app?

    Posted: 12 May 2021 02:15 PM PDT

    I just don't want my family seeing who I talk to

    submitted by /u/shrek666420
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    My iPhone's Camera Randomly Flashed

    Posted: 12 May 2021 06:00 PM PDT

    I have a 6s (so it has nothing to do with face id). I left it on my bed, when I came upstairs, the back camera just flashed. There wasn't a new photo taken. What could this be? Did it get hacked?

    submitted by /u/Aredditorandahalf
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    My phone charger is messed up.

    Posted: 12 May 2021 02:12 PM PDT

    My phone charging port works but the charger only goes pet of the way in. Because of this if the charger gets just slightly bumped it stops charging. I have tried to get a toothpick and pull out any fuzz but it did not fix it. Any solutions?

    submitted by /u/Open-Anybody-8007
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