Apple Help Preordered iPad pro and new Apple Pencil on October 31st, shipped on November 10th. Out of luck for return? |
- Preordered iPad pro and new Apple Pencil on October 31st, shipped on November 10th. Out of luck for return?
- kernel panics, can anyone interpret this crash report?
- Ipod touch has been permanently disabled for years and the home button is broken
- Got a receipt for something I didn’t pay for through my email, how do I get my money back.
- Mac system taking up 144GB
- FaceTime not working
- How to prevent the MacBook battery from draining too much?
- Is "USBagent" in activity moniter something I should worry about?
- I've been told that I need to replace my perfectly functional mid-2012 15" MacBook Pro.
- Fix/Upgrade iMac or buy new Mac Mini?
- Why am I constantly having to use YouTube or Genius to listen to music because iTunes likes to get stuck on 0:00?
- How to delete photos?
- Sent too many pictures through messages and now my messages app won’t open on my MacBook Air
- My IPod went “Live” soon as I started music.
- AirPod issues
- Huge number of unknown folders added to trash
- iPad Air Stuck on low battery & Wont power on
- Phone broke how to retrieve apple id
- macOS install failed yet I wasn’t installing macOS.
- Share to WhatsApp - missing contact
- How to turn off a water damaged phone when the touch screen/power button stops working?
- is it possible to recover a deleted iCloud note?
- iTunes only syncs podcasts one way
- iPhone unable to update for weeks. Restoring iCloud backup.
- iPod touch 5 iCloud lock
| Posted: 01 Jan 2019 07:25 PM PST Hello, I preordered the new iPad Pro and the new Apple Pencil for my mom as soon as the preorder was available. Both were given as a christmas gift and she has since found out she cannot use the pencil the way she intended to (not much so for drawing or taking notes but instead to navigate as a finger replacement). I figured I was still in the holiday return policy and could simply return the pencil but it seems I am out of luck as the order was shipped 4 days before the start of the holiday policy? Would it be worth contacting apple over this? It kinda penalizes people who preordered the new iPads as soon as they were available... thanks! [link] [comments]  |
| kernel panics, can anyone interpret this crash report? Posted: 01 Jan 2019 03:40 PM PST I've been experiencing kernel panics on my 2012 15" rMBP. I installed the beta of Mojave a month or 2 ago but this has only been occurring in the past 2 weeks. Any help would be appreciated! Anonymous UUID: 1XXXXXXXXXXXXXXXXX Tue Jan 1 16:31:40 2019 *** Panic Report *** panic(cpu 2 caller 0xffffff80046d929d): Kernel trap at 0xffffff8004677fe3, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000028, CR3: 0x00000004464b0064, CR4: 0x00000000001626e0 RAX: 0x0000000000000028, RBX: 0xffffff800cdb38e0, RCX: 0xffffff7f80000000, RDX: 0x0000000000000028 RSP: 0xffffff81e5093350, RBP: 0xffffff81e5093380, RSI: 0x0000000000000000, RDI: 0xffffff800b8141c0 R8: 0xffffff800b919000, R9: 0xffffff7f80000000, R10: 0xffffff8004ebe7c0, R11: 0xffffff8010158030 R12: 0xffffff800a719000, R13: 0xffffff800b8141c0, R14: 0xffffff804587fb00, R15: 0x00000000001f6380 RFL: 0x0000000000010203, RIP: 0xffffff8004677fe3, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 1, VF: 0 Backtrace (CPU 2), Frame : Return Address 0xffffff81e5092e20 : 0xffffff80045adb0d 0xffffff81e5092e70 : 0xffffff80046e7653 0xffffff81e5092eb0 : 0xffffff80046d907a 0xffffff81e5092f20 : 0xffffff800455aca0 0xffffff81e5092f40 : 0xffffff80045ad527 0xffffff81e5093060 : 0xffffff80045ad373 0xffffff81e50930d0 : 0xffffff80046d929d 0xffffff81e5093240 : 0xffffff800455aca0 0xffffff81e5093260 : 0xffffff8004677fe3 0xffffff81e5093380 : 0xffffff800467b128 0xffffff81e50933f0 : 0xffffff8004658a89 0xffffff81e5093460 : 0xffffff800465742b 0xffffff81e50934b0 : 0xffffff8004658851 0xffffff81e50934e0 : 0xffffff80046579bb 0xffffff81e5093520 : 0xffffff800468bfd5 0xffffff81e5093560 : 0xffffff8004595987 0xffffff81e5093620 : 0xffffff80045b3884 0xffffff81e5093650 : 0xffffff80045b3455 0xffffff81e50936a0 : 0xffffff800458dbe5 0xffffff81e5093720 : 0xffffff80045b3b18 0xffffff81e5093760 : 0xffffff80045968ec 0xffffff81e50937c0 : 0xffffff8004c6c41d 0xffffff81e50937f0 : 0xffffff8004c68a14 0xffffff81e5093850 : 0xffffff8004c5db5f 0xffffff81e50938d0 : 0xffffff7f858ca344 0xffffff81e50938f0 : 0xffffff7f85899f68 0xffffff81e5093930 : 0xffffff7f8589a095 0xffffff81e5093970 : 0xffffff7f8589a286 0xffffff81e50939a0 : 0xffffff7f858a2823 0xffffff81e50939e0 : 0xffffff8004c85f53 0xffffff81e5093a90 : 0xffffff8004c845b8 0xffffff81e5093ae0 : 0xffffff7f858a3d98 0xffffff81e5093b30 : 0xffffff8004c8d99f 0xffffff81e5093c70 : 0xffffff8004693c64 0xffffff81e5093d80 : 0xffffff80045b33ed 0xffffff81e5093dd0 : 0xffffff800458dbe5 0xffffff81e5093e50 : 0xffffff80045a25ae 0xffffff81e5093ef0 : 0xffffff80046c07bb 0xffffff81e5093fa0 : 0xffffff800455b486 Kernel Extensions in backtrace: com.apple.iokit.IOAcceleratorFamily2(404.2.2)[A2B188C7-AFBE-3AFD-8D51-438EDD75DAAC]@0xffffff7f85884000->0xffffff7f85928fff BSD process name corresponding to current thread: WindowServer Mac OS version: 18D32a Kernel version: Darwin Kernel Version 18.2.0: Fri Dec 14 18:43:36 PST 2018; root:xnu-4903.240.10~4/RELEASE_X86_64 Kernel UUID: AA27BDC9-8FFF-3461-A80C-B754BB14A2D3 Kernel slide: 0x0000000004200000 Kernel text base: 0xffffff8004400000 __HIB text base: 0xffffff8004300000 System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F) System uptime in nanoseconds: 11469158639759 last loaded kext at 268734067599: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f85c93000, size 69632) last unloaded kext at 5884021476892: com.apple.driver.AppleUSBMergeNub 900.4.2 (addr 0xffffff7f85335000, size 12288) loaded kexts: com.Cycling74.driver.Soundflower 2 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.fileutil 18.306.12 com.apple.filesystems.autofs 3.0 com.apple.driver.ApplePlatformEnabler 2.7.0d0 com.apple.driver.AGPM 110.23.46 com.apple.driver.X86PlatformShim 1.0.0 com.apple.filesystems.ntfs 3.13 com.apple.driver.AppleMikeyHIDDriver 131 com.apple.driver.AudioAUUC 1.70 com.apple.AGDCPluginDisplayMetrics 3.28.4 com.apple.driver.AppleHV 1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.AppleHDA 282.10 com.apple.iokit.IOBluetoothSerialManager 6.0.10f1 com.apple.driver.pmtelemetry 1 com.apple.driver.AppleUpstreamUserClient 3.6.5 com.apple.driver.AGDCBacklightControl 3.28.4 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleIntelHD4000Graphics 12.0.4 com.apple.GeForce 12.0.0 com.apple.driver.AppleMikeyDriver 282.10 com.apple.driver.eficheck 1 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleLPC 3.1 com.apple.driver.AppleMuxControl 3.28.4 com.apple.driver.AppleSMCLMU 212 com.apple.driver.AppleIntelFramebufferCapri 12.0.4 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleThunderboltIP 3.1.2 com.apple.driver.AppleMCCSControl 1.5.6 com.apple.driver.AppleUSBTCButtons 254 com.apple.driver.AppleUSBTCKeyboard 254 com.apple.driver.AppleVirtIO 2.1.3 com.apple.filesystems.hfs.kext 407.200.4 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleSystemPolicy 1.0 com.apple.filesystems.apfs 945.241.3 com.apple.driver.AirPort.Brcm4360 1400.1.1 com.apple.driver.AppleSDXC 1.7.6 com.apple.private.KextAudit 1.0 com.apple.driver.AppleAHCIPort 329.200.2 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 6.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 6.1 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 220.0.0 com.apple.nke.applicationfirewall 190 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleIntelCPUPowerManagement 220.0.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOAVBFamily 710.1 com.apple.plugin.IOgPTPPlugin 700.7 com.apple.driver.AppleSSE 1.0 com.apple.driver.DspFuncLib 282.10 com.apple.kext.OSvKernDSPLib 527 com.apple.nvidia.driver.NVDAGK100Hal 12.0.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.AppleGPUWrangler 3.28.4 com.apple.nvidia.driver.NVDAResman 12.0.0 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleHDAController 282.10 com.apple.iokit.IOHDAFamily 282.10 com.apple.driver.AppleSMBusPCI 1.0.14d1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.IOPlatformPluginFamily 6.0.0d8 com.apple.driver.AppleGraphicsControl 3.28.4 com.apple.iokit.IOAcceleratorFamily2 404.2.2 com.apple.iokit.IOSurface 255.1 com.apple.AppleGraphicsDeviceControl 3.28.4 com.apple.driver.AppleSMBusController 1.0.18d1 com.apple.iokit.IONDRVSupport 530 com.apple.iokit.IOGraphicsFamily 530.14 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.10f1 com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.10f1 com.apple.iokit.IOBluetoothHostControllerTransport 6.0.10f1 com.apple.iokit.IOBluetoothFamily 6.0.10f1 com.apple.driver.AppleUSBMultitouch 263 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.iokit.IOAudioFamily 206.5 com.apple.vecLib.kext 1.2.0 com.apple.driver.usb.networking 5.0.0 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.iokit.IOSerialFamily 11 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleThunderboltDPInAdapter 5.5.8 com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.8 com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4 com.apple.driver.AppleThunderboltNHI 4.7.6 com.apple.iokit.IOThunderboltFamily 6.8.1 com.apple.iokit.IOAHCIBlockStorage 301.200.2 com.apple.iokit.IO80211Family 1200.12.2 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IOAHCIFamily 288 com.apple.driver.usb.AppleUSBEHCIPCI 1.2 com.apple.driver.usb.AppleUSBEHCI 1.2 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOUSBFamily 900.4.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.AppleEFINVRAM 2.1 com.apple.driver.AppleEFIRuntime 2.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.security.quarantine 3 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.DiskImages 493.0.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleUSBTDM 456.230.1 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.kext.CoreTrust 1 com.apple.iokit.IOUSBMassStorageDriver 145.200.2 com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1 com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1 com.apple.iokit.IOStorageFamily 2.1 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleBusPowerController 1.0 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.IOSlaveProcessor 1 com.apple.iokit.IOTimeSyncFamily 700.7 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOReportFamily 47 com.apple.driver.AppleACPIPlatform 6.1 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 com.apple.kec.Libm 1 EOF Model: MacBookPro10,1, BootROM 251.0.0.0.0, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.190.32 AirPortDriverBrcm4360-1315.1) Bluetooth: Version 6.0.10f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SM256E, 251 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4 [link] [comments]  |
| Ipod touch has been permanently disabled for years and the home button is broken Posted: 01 Jan 2019 10:06 PM PST So I recently found my old ipod touch and I've been itching to see the cringe photos and messages from my childhood, the only problem is the ipod is disabled and has to connect to iTunes. So I do as it says and connect the ipod to iTunes and then iTunes says I have to put in the passcode to unlock the ipod but in order to put in the passcode I need connect to iTunes and it's a neverending cycle. The home button also doesnt work and I have to use touch assist. I'm hoping I can get into the ipod without wiping it. Thanks [link] [comments]  |
| Got a receipt for something I didn’t pay for through my email, how do I get my money back. Posted: 01 Jan 2019 01:10 PM PST Apple sent me an email and the receipt states that I bought PES 2019 coins for $10 and that I live in Australia (I live in the uk). There's a link to in the receipt but it looks kinda dodgy, here's the link I just want to be careful as there are a lot of internet scams these days. [link] [comments]  |
| Posted: 01 Jan 2019 09:29 PM PST I've been getting notifications on my 2015 Macbook Pro, saying that my disk was almost full. I'm pretty technologically inept and haven't been able to solve the issue. Any help would be greatly appreciated! Image: https://imgur.com/a/DoGkM7H [link] [comments]  |
| Posted: 01 Jan 2019 09:19 PM PST So I recently bought an iPhone X and unnoticed that when someone tries to FaceTime me, on the screen it'll have an option for end call or end accept, as if I was on another call, which I'm not. My phone could be off, I'll receive the ring for a FaceTime call, but can't answer. I have to end the call and call the person back to FaceTime with them. I am currently running iOS 12.1.2 [link] [comments]  |
| How to prevent the MacBook battery from draining too much? Posted: 01 Jan 2019 09:06 PM PST I frequently turn on my MacBook and find that the battery is at 5% or less. I know that running the battery all the way down is really bad for it so on Windows I always set it to automatically hibernate if the battery goes until 15%-20% or so. (It's also nice to always have at least some battery left for emergencies.) Is there a way to configure macOS to go into hibernation mode when the battery reaches a certain level so that the battery never drains completely? [link] [comments]  |
| Is "USBagent" in activity moniter something I should worry about? Posted: 01 Jan 2019 06:10 AM PST |
| I've been told that I need to replace my perfectly functional mid-2012 15" MacBook Pro. Posted: 01 Jan 2019 08:39 PM PST I'm broke and don't want to. The hinge is a little broken but I think that's fixable and definitely not a reason to buy a completely new device, IMO. How can I find a third party who can fix this so-called "dinosaur?" [link] [comments]  |
| Fix/Upgrade iMac or buy new Mac Mini? Posted: 01 Jan 2019 08:22 PM PST I have a late 2012 iMac (1 TB Fusion drive) that has hard drive issues. It had been extremely slow leading up to a point where it was pretty much non-functional. I tried to re-install the OS in hopes that might fix the issues and the reinstall failed. After that point, I was unable to get past the reinstall screens and the system hard drive didn't come up in disk utility. After having my Mac saavy FIL look at it, he thinks the hard drive was somehow corrupted and possibly is going bad. He was able to get the machine to run off an external drive, so he thinks the problem is limited to the internal drive. (My stuff is backed up on Backblaze, so I'm not too concerned about being able to pull stuff off the drive. My primary use for this computer is iTunes, my Silhouette machine, and decently intense photo editing--I use Lightroom & Photoshop, but I'm not running a photography business. No gaming or video editing. I have a trusted repair guy who can install a new drive for $150 + the drive cost. ~$100 for a 1 TB disc drive or 1 TB SDD for ~$240. The machine is otherwise in good shape and I was happy enough with its performance before the drive issues started. I have been expecting that an almost 6 year old machine was going to go sooner or later and I've been eyeing the new Mac Minis. Due to cost constraints, I would purchase the 3.6GHz model with a 256 GB SSD for ~$1000 + the cost of a new monitor. This is the route I would go, but the limited drive space on the SSD is giving me a little pause as I'm used to have a terabyte at my disposable. I know I can make do with external drives, but I'm somewhat (perhaps needlessly) concerned about slowness where Lightroom+photos on an external drive are involved. I usually edit them while stored on my drive and archive them to an external (and Backblaze) after. What would you do? (all are options $$ wise, but we also have a laptop I use for daily browsing, so I don't consider this computer a "need") --Spend ~$400 fixing/upgrading the machine to a SSD with the expectation of getting 2 or more good years out of it before abandoning it to the kids (we'll need a "kid computer" for school work about then). If I do this, would adding another 8GB of RAM (currently has 8) to bring it to 16 be worth it? --Get the Mac Mini (expecting to get 4-5 good years out of it) --Get the Mac Mini and keep the iMac around to fix in a few months for kid use--in this case I probably wouldn't bother with a SSD and the total fix would be about $250. Thanks in advance! [link] [comments]  |
| Posted: 01 Jan 2019 08:02 PM PST I've been an Apple Music subscriber the past year, the iPhone version runs great, and is integrated well. But using iTunes on my pc is rage inducing. I can be listening to a song fine one minute, close iTunes and open it up an hour later and it's a 50/50 shot it'll play again or not. Then after 50 attempts of opening it sometimes I get lucky and it plays as if nothing happened. Other times I have to reboot my computer just to listen to a song. I've tried reinstalling, running as admin, killing Apple processes, signing out of my account, reauthorizing. I've tried contacting Apple for support and they just want to run me around all the general troubleshooting bullshit with no actual solution. I've googled this issue and it's not super widespread, and every thread I've seen has no actual fixes. I'm paying for this service that barely works. Does anyone have any idea how to resolve this issue, or do I need to call up Apple support every hour for the next month before something actually gets fixed? [link] [comments]  |
| Posted: 01 Jan 2019 04:12 PM PST I have a lot of photos on my iPhone. I have only 5GB iCloud memory. My iPhone keeps telling me that my iCloud storage is used up so I'm trying to clear up space. I just bought my first iMac and I'm trying to figure out how this app works. I have deleted what I could on my phone. When I go to iCloud on my iMac some of those photos I deleted are still there. I tried to delete a whole bunch of photos in the iCloud of my iMac. After I delete those I see they are still on my iPhone. I want to delete the photos off the iCloud of both devices. I am downloading the photos to my hard drive storage that's why. I really don't need the photos in my iCloud and on one or another device they are still there. I am getting pretty frustrated because it feels like I have to delete the same photos twice or three times. What's going on? [link] [comments]  |
| Sent too many pictures through messages and now my messages app won’t open on my MacBook Air Posted: 01 Jan 2019 03:54 PM PST I've done this before. I'm an idiot. Is there any way to fix this myself (instead of another Genius Bar appointment)? I sent a friend 28 pictures and in my messages app trying to open and update with my current texts, it crashes and gives me the spinny wheel of death. Thanks! Happy New Year! [link] [comments]  |
| My IPod went “Live” soon as I started music. Posted: 01 Jan 2019 07:31 PM PST I'm just curious as to why my IPod showed "Live" as soon as I started my music, I've never seen this before my Bluetooth is shut off and I'm just wondering if it is a glitch or not. I wish i could fix that title. [link] [comments]  |
| Posted: 01 Jan 2019 07:24 PM PST I've had my AirPods for some time now and have just recently start having issues with them. For the past month or so, one of my AirPods will quit working and I have to take them out and put them back in the case then put them back in for it to begin working again. Just recently they have started "cracking, missing, or popping" when watching videos and listening to music. It makes it hard to focus and even harder to watch because of the missing audio. As I'm writing this, my right AirPod isn't working while listening to music. Post writing that sentence the left one just quit and I have no idea why because they are both still in my ear haha. Are they on their way out? I'm not sure what is happening. The battery shouldn't be low, I charge them every night and they rarely get to be below 75% charge. Thank you :) Edit: I should also mention that since the first day I got them, I have had these weird (almost burn like) marks that will not go away where the magnets are that snap the case together. My sister has a pair of AirPods that do not have this problem and I really feel like there is something completely wrong with my AirPods. [link] [comments]  |
| Huge number of unknown folders added to trash Posted: 01 Jan 2019 06:38 PM PST I just checked my trash to empty it, and I realized that I have a huge number of 2-character file folders that were added in droves between October 18th and November 7th. I have NO idea where these came from. The folders contain a string of characters with a .file extension. Has anyone seen this before? [link] [comments]  |
| iPad Air Stuck on low battery & Wont power on Posted: 01 Jan 2019 02:39 PM PST Device : iPad Air Model : A1474 Problem : No matter how long it's plugged into the outlet it stay a the low battery screen & will not power on. Current Screen Attempts to fix: 1)Cleaned power port with small anti-static brush, & used multiple lighting cables. 2)DFU reset, When I tried this it looked as if it was going to work, (here & here) but it didn't right after the finish screen the iPad would disconnect and bring back this screen on the iPad. Plea : What if anything is there I can do? It is my grandmothers she said when she brought it to the Apple store they basically told her to buy a new one. This iPad is my grandmother's main connection to her family. Thank you in advance. [link] [comments]  |
| Phone broke how to retrieve apple id Posted: 01 Jan 2019 06:03 PM PST My iPhone 6 broke yesterday, and I got a new iPhone XR. It is completely kaput, and will no longer work again. My question is, what will happen to my APPLE ID? I still know the password and all, I just can't get a verification code due to the number being on my old phone. Can, and if so how do I retrieve it? How long will it take? My account still works on a computer, though. [link] [comments]  |
| macOS install failed yet I wasn’t installing macOS. Posted: 01 Jan 2019 11:24 AM PST First: it is a 2011 11" MacBook Air with i5, 4GB RAM, 128GB SSD. Bought it early 2012. Always just upgraded macOS, never fresh install. Only upgraded to High Sierra a few months ago, don't think it'll run the newest OS without tweaks. Was my primary computer until late 2017 when I bought a used ThinkPad (great deal). Been using my MacBook for bill paying and downloading media (onto an external drive). Second: problem is on boot up it says macOS can't install yet worked fine last week and been months since I upgraded macOS. Details: Been using it 2-3 times a month for paying bills and recording my finances in Numbers. Just a good bill pay setup and I feel good about security with it. Zero problems but it did seem slightly sluggish the last month. No noticeable battery swelling but given its age, battery isn't that good. Usually I just leave it asleep but sometimes if I know it'll be over a week I'll shut it down. It had been shutdown last time. Today I went to turn it on to pay a bill. macOS announces it had problems installing, shows a log file, and then wants to shutdown. WTF, I haven't messed with the OS for at least a month, and that was just standard updates. In all these years, minimal problems from this MacBook. And now suddenly it seems totally bonked. But at least it seems to be software. Eventually got my bill paid with my iPad. Pulled up my Numbers spreadsheet on the ThinkPad. Might continue doing that and don't really need the MacBook... but would like to understand what happened and fix it, just because. Did the 2011 models have internet recovery? Option & R on startup? First Mac I bought that didn't come with an install DVD. Fortunately I don't have anything on the MacBook so not worried about losing any data. I do have all the macOS install files saved on an external drive, but only other Mac I have is my old 12" 2002 PowerBook, not sure if I can make a usb installer with it. Do have a Win10 ThinkPad, but again, not sure if I can make a usb installer with that (for a Mac). I would be more understanding of some type of hardware failure over this macOS gone crazy deal. Obviously I'll be trying to wipe it and reinstall any macOS on it and then up it to High Sierra. But very curious if anyone else has seen this. Had Macs since 2002 and never seen anything like this before. I've seen a HHD slowly die and then actually die. I've seen a logic board go bad slowly and then suddenly 100% give out. But I've never seen any OSX or macOS just crap out before without reason. [link] [comments]  |
| Share to WhatsApp - missing contact Posted: 01 Jan 2019 05:22 PM PST I have iPhone XR , when I'm on WhatsApp I find my friend contact I can send pictures/messages. Any idea why the contact is not there?? [link] [comments]  |
| How to turn off a water damaged phone when the touch screen/power button stops working? Posted: 01 Jan 2019 04:39 PM PST The other week my girlfriend dropped her iPhone into water. We immediately tried turning it off to prevent damage but the touch screen stopped working so we couldn't slide the power switch on screen to power off. Isn't there any hardware button combo that will power off the device? I know holding the power and home buttons resets it but then it just reboots and starts up again. Then the handset started to get really hot. Stupid non-removable battery!! If this ever happens to mine, any way to save it/power down?? [link] [comments]  |
| is it possible to recover a deleted iCloud note? Posted: 01 Jan 2019 04:06 PM PST It was also deleted again from the notes trash. I really need the note dont know why I deleted it. [link] [comments]  |
| iTunes only syncs podcasts one way Posted: 01 Jan 2019 04:03 PM PST I'm having an odd problem with iTunes, my iPhone and podcasts. I listen to podcasts only on my iphone, and everything works perfectly as long as I do not sync with my Mac using iTunes. However, if I do sync my phone there's a problem. The played state of podcasts I've listened to does not sync to iTunes. Instead iTunes updated my iPhone, marking played podcasts as unplayed. It will also mark podcasts as inactive, as now my iPhone thinks I haven't listened to a podcast in months. The only way I've found to avoid this is to manually go into iTunes and mark podcasts as played and clicking resume downloads in each podcast to get them downloading again. Any ideas on how to fix this? [link] [comments]  |
| iPhone unable to update for weeks. Restoring iCloud backup. Posted: 01 Jan 2019 04:01 PM PST The screenshots above suggest an iCloud restore is progress. I don't understand why? My Mac and iPhone are both on the same page. All I can think of is that I have uploaded 10,000 photos to Apple Photos on my Mac, but those are all uploaded now (have been for several days) and I can view them all on my iPhone, too. I've left my phone on charge over night connected to wi-fi as well. Every day, it says the update will try again later. What do? [link] [comments]  |
| Posted: 01 Jan 2019 02:57 PM PST I received an iPod touch 5th generation from one of my friends at school. It had belonged to a girl who had recently left but had left her iPod behind. It is iCloud locked and stuck with the original Apple ID. Contact with the girl has been lost, and the iPod remains locked. I don't want to waste tech. Any help?? [link] [comments]  |
| You are subscribed to email updates from AppleHelp. To stop receiving these emails, you may unsubscribe now. | Email delivery powered by Google |
| Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States | |
No comments:
Post a Comment