Apple Daily Tech Support Thread - [January 17] |
- Daily Tech Support Thread - [January 17]
- Tim Cook calls on FTC to let consumers track and delete their personal data.
- Sketchy Rumor Suggests 2019 iPhone Could Feature 4,000mAh Battery, 15W Wireless Charging, 3X Telephoto Camera and 120Hz Display
- Apple goes on hiring spree for positions with "health" in their titles
- A couple hours “testing” the Smart Battery Case on the X
- Please advice: ridiculously bad experience AppleCare+
- The R-Word
- I noticed a pretty cool small detail on the HomePod when it comes to turning devices on/off.
- The Packaging of Apple’s A12X is… Weird
- It’s official. Verizon unlimited plans now include Apple Music!
- iPad mini 5 and New Entry-Level iPad Said to Launch in First Half of 2019
- Johnson & Johnson teams with Apple on Apple Watch study to help reduce the risk of strokes
- Macbook Pro 2018 Screen Flickering Issue
- Thinking Different: Keys to Adopting an iPad-First Workflow
- It's 2019 and still can't email to Google contact groups/labels.
- Mac Files On-Demand in OneDrive is now generally available
- Differences between being hired from KellyConnect vs. Apple directly?
- Does anyonr have experience with Financing on the Apple Store
- Swift Community Podcast
- Siri position on touchbar is wrong
- Siri and voice control
- When and how is apple going to announce its video streaming service ?
- Does anyone's iphone Xs Max make a creaking/squeaking noise when you apply pressure at certain angles?
- Are photos uploaded to iCloud encrypted on the device?
| Daily Tech Support Thread - [January 17] Posted: 17 Jan 2019 07:11 AM PST Welcome to the daily Tech Support thread for /r/Apple. Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules. Join our Discord and IRC chat rooms for support: Note: Comments are sorted by /new for your convenience Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.) [link] [comments]  |
| Tim Cook calls on FTC to let consumers track and delete their personal data. Posted: 17 Jan 2019 03:40 AM PST |
| Posted: 17 Jan 2019 06:31 PM PST |
| Apple goes on hiring spree for positions with "health" in their titles Posted: 17 Jan 2019 09:53 AM PST |
| A couple hours “testing” the Smart Battery Case on the X Posted: 17 Jan 2019 01:56 PM PST I am on 12.1.2 on the X NOT 12.1.3 beta and it works PERFECTLY. No muffled sound, or speaker playback. Besides a SUPER MINOR camera alignment , works like it was designed for it. I do have videos but not trying to self promote. Here's to images showing it working: https://imgur.com/a/iGQ7NyJ Camera: https://imgur.com/a/FlOH7K8 Bottom speaker holes: https://imgur.com/a/rc2VvVi Edit : Many are asking about the mic and speaker, tested phone calls, Spotify , hey Siri and all worked FLAWLESSLY. Zero issues, no noticeable sound difference or muffling. [link] [comments]  |
| Please advice: ridiculously bad experience AppleCare+ Posted: 17 Jan 2019 11:08 AM PST OK, here goes... So I own an iPhone X, which is now 13 months old. It's a 256GB model, bought directly from apple.nl (webshop). Immediately after the purchase I got AppleCare+. I paid almost 1600 euros in total. The device is in perfect shape, sure there are a few minor scratches but it never fell or is damaged in any way. Now, after 13 months of normal usage, there are a few hardware failures:
It surprises me that these issues all show in just 13 months of use, but since I paid the 229,- euros for AppleCare+ I thought I was fine. So, called Apple Support, explained the above and the device was picked up by UPS, send to Apple and then this happened: They responded with a message saying that the repairs were not covered "because the device has been modified" and since the costs for repair are 860,- euros they will send the device back to me unrepaired. After literally years of buying and using Apple products, even developing apps for the App Store, this completely blew me away: WHAT THE HELL? After calling several times with them, a 'Senior' advisor would escalate the issue to find out what they mean by 'modified'. It has now been almost 2 weeks. The iPhone is on its way back to me, and if all is correct a 'Manager' will call me tomorrow. I asked for this because I kept hitting a huge brick wall: every advisor I spoke to is unable (or willing?) to help me. Let me be clear: the device has NOT been modified, and Apple so far is unable to tell me 'what' has been 'modified'. All they keep telling me is that they will not repair the phone. So that leaves me with an iPhone X + AppleCare+ for 1600 euros which is unusable. Any advice what to do? I honestly am about to give up. I've read similar issues online about such claims by Apple but they mostly seem to be about refurbs, which this is clearly not (again: it is bought directly from Apple). Thanks! [link] [comments]  |
| Posted: 17 Jan 2019 10:51 PM PST |
| I noticed a pretty cool small detail on the HomePod when it comes to turning devices on/off. Posted: 17 Jan 2019 06:30 PM PST Let's say you're in the living room with your HomePod. If you go to turn a smart appliance off or on in another room, Siri replies confirming that the command sent. If you say, "turn on the light in the living room," Siri doesn't talk back. Such a small detail that makes it easier to tell whether or not a command went through in another room without having to go check! [link] [comments]  |
| The Packaging of Apple’s A12X is… Weird Posted: 17 Jan 2019 11:12 AM PST |
| It’s official. Verizon unlimited plans now include Apple Music! Posted: 17 Jan 2019 08:41 AM PST Just got a text from Verizon that read: Verizon Msg: Great news! Your Unlimited plan now includes Apple Music, so you will continue to enjoy over 50 million songs on us. No action needed. Taxes apply. Check out our FAQs at vzw.com/applemusic [link] [comments]  |
| iPad mini 5 and New Entry-Level iPad Said to Launch in First Half of 2019 Posted: 17 Jan 2019 04:43 AM PST |
| Johnson & Johnson teams with Apple on Apple Watch study to help reduce the risk of strokes Posted: 17 Jan 2019 07:40 AM PST |
| Macbook Pro 2018 Screen Flickering Issue Posted: 18 Jan 2019 01:04 AM PST I recently purchased a 15 in Retina Macbook Pro and had to send it back due to an issue where the screen would flicker randomly and go totally black. I took it into the apple store and exchanged it for a new one. Now the new one has a similar (but different) issue. The screen will just randomly flicker but no brightness issues. This pretty much only happens when using Chrome or Safari. Are these issues just common with this model and is there anything I can do? Or am I better off exchanging it yet again. Appreciate any suggestions and opinions. [link] [comments]  |
| Thinking Different: Keys to Adopting an iPad-First Workflow Posted: 17 Jan 2019 08:53 AM PST |
| It's 2019 and still can't email to Google contact groups/labels. Posted: 18 Jan 2019 01:07 AM PST Pretty much what the title says. I just want to be able to email to contact groups/list/label using native mail app or Gmail or Outlook. If there's an app that can do this, please let me know. Also, in Mac, contact groups/labels doesn't sync with the Contacts App. The Contacts App is also really buggy. Often, I would just see the groups I already set up being empty. It's just so frustrating to use this app with Gmail, Google accounts. Any suggestions on how to make this experience better? TIA! [link] [comments]  |
| Mac Files On-Demand in OneDrive is now generally available Posted: 17 Jan 2019 05:48 AM PST |
| Differences between being hired from KellyConnect vs. Apple directly? Posted: 17 Jan 2019 09:26 AM PST I'm interested in an At Home Chat Advisor position for Apple I see posted on KellyConnect. I've seen these same positions posted before as well and they are usually posted on KellyConnect, but not on Apple's site. I've heard people before say there are differences between which one you go through to get hired (such as pay, benefits, etc.). If I were to go the KellyConnect route, would they actually be my employer or how does that work? If so, can I eventually shift over to Apple being my employer or will it always be Kelly? What are other differences and what have others experienced? Just trying to figure out if I should go ahead and apply for the one posted on KellyConnect or wait it out and apply when it's posted on Apple's site. Also, any experiences people can post about what the position is actually like to work for those who have done it would be great as well. [link] [comments]  |
| Does anyonr have experience with Financing on the Apple Store Posted: 18 Jan 2019 01:58 AM PST I'm looking to buy an iPhone XR Product RED 64GB and a transparant case which would cost me 904,00€. [link] [comments]  |
| Posted: 17 Jan 2019 10:05 PM PST |
| Siri position on touchbar is wrong Posted: 18 Jan 2019 01:22 AM PST Most of the times I want to reach backspace or mute I will accidentally touch the Siri button and as a result I'll have to close it with escape or mouse. I believe Apple should add force touch on touchbar because now is really frustrating [link] [comments]  |
| Posted: 17 Jan 2019 06:36 PM PST So I got an iPhone 6s. Used to be my older sisters, I love it, it's a good phone, amazing battery life. There was just one problem, with the ear buds I use, they have a mic that is always on so the slightest touch of the base of them would pause my music, and any sound at all, even me breathing, will set off Siri. I didn't like Siri being set off automatically so I disabled her. All is good for a day, but then when I am watching YouTube, this Siri esq screen pops up and it says voice control. It is just as bad as Siri for popping up when I do the slightest thing. I went through all the settings and even searched online, but there is no way to disable it. It really is a nuisance. Last week while I was sleeping with my phone next to my bed with headphones plugged in, voice control thought it heard something so it tried to call one of my contacts twice, while I was sleeping, at 4 in the morning. After it called one of my contacts twice, it stopped with a screen that popped up saying that I had the max of 3.50 charged to my pay as you go account for making a call, even though I didn't solicit the call as I was asleep, and the contact didn't pick up as he was asleep as well. Sorry this post is so long, I just wanted a place to vent. [link] [comments]  |
| When and how is apple going to announce its video streaming service ? Posted: 18 Jan 2019 12:23 AM PST Will it be a conference only for this or will it be added on to an upcoming conference like WWDC [link] [comments]  |
| Posted: 17 Jan 2019 11:22 PM PST I can reproduce this sound by lightly twisting the phone and I'm wondering if anyone else is having the same issue? If it's just me should I ask for a replacement? [link] [comments]  |
| Are photos uploaded to iCloud encrypted on the device? Posted: 17 Jan 2019 10:13 PM PST At any point from when someone uploads a photos to it getting to iCloud servers, is there ever a time when photos are not encrypted? Or are your photos encrypted on your device and not on their servers? [link] [comments]  |
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