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    Apple Daily Tech Support Thread - [January 16]

    January 17, 2019

    Apple Daily Tech Support Thread - [January 16]

    Daily Tech Support Thread - [January 16]

    Posted: 16 Jan 2019 07:12 AM PST

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    [The /r/Apple Show Podcast] 026 Special Guest Guilherme Rambo

    Posted: 16 Jan 2019 09:34 PM PST

    u/jellyw00t & u/jamesvdm talk to 9to5Mac writer, Stacktrace co-host and famous spelunker, Guilherme Rambo.

    Listen on Overcast (web player) or Apple Podcasts or any other podcast app.

    You can find more Gui on:

    You can support this show at http://patreon.com/therappleshow

    submitted by /u/jamesvdm
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    iPhone XS Smart Battery Case fits the iPhone X, but functionality blocked by iOS

    Posted: 16 Jan 2019 10:14 AM PST

    Chinese Man Who Sold Kidney To Buy iPhone, iPad Now Bedridden

    Posted: 16 Jan 2019 06:38 PM PST

    Last year’s iPhone XS beats new Samsung Galaxy S10+ in leaked benchmark

    Posted: 16 Jan 2019 04:12 AM PST

    Apple is in talks with private Medicare plans about bringing its watch to at-risk seniors

    Posted: 16 Jan 2019 07:56 AM PST

    XS and XS Max Smart Battery Case each contain 1359 mAH battery

    Posted: 16 Jan 2019 08:08 AM PST

    Just picked up my white Xs Max Smart Battery case today. Here's some pics, if anyone's interested!

    Posted: 16 Jan 2019 11:21 PM PST

    PSA: Apple's 1-800 number being CallerID spoofed, scammers calling to get access.

    Posted: 16 Jan 2019 09:46 AM PST

    Got a call on my phone just now with the 1-800-MYAPPLE showing up as the Caller ID. Proof.

    When I answered, I got a synthesized voice saying something along the lines of "Your iCloud Account has been breached. Please do not perform any activity on your iCloud account. Press 1 to speak to an Apple Support Specialist."

    I pretty much knew what this was, but I was gonna dial 1 anyway for grins. Unfortunately the call terminated before I could do it.

    I have two-factor authentication enabled, and checked to make sure no unknown devices were tied to my account. All looks good so far.

    In any case, looks like someone out there is trying to find some gullible marks, so:

    • If you get a random call from 1-800-MYAPPLE, be wary. It could very likely be a scammer trying to gain access to your account using Spoofed Caller ID. Don't give any information to someone calling you from Apple unless you already have a support case open with them. And even if you think the call is legit, ask for a support ticket ID, hang up and call them back with it to resume.
    • Enable 2 Factor authentication on your iCloud account.

    ​

    Edit: Looks like other customer care numbers are being spoofed as well.

    submitted by /u/tubezninja
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    Apple’s iPhone XS battery case actually works with the iPhone X

    Posted: 16 Jan 2019 05:02 PM PST

    One @MacRumors reader says the new iPhone XS smart battery case DOES work on the iPhone X.

    Posted: 16 Jan 2019 10:43 AM PST

    GoodNotes 5 upgrade bundle now available, allows free upgrade for GoodNotes 4 users

    Posted: 16 Jan 2019 11:34 AM PST

    Apple loses patent case appeal, owes VirnetX $440M in FaceTime dispute

    Posted: 16 Jan 2019 04:50 PM PST

    AirPower Referenced in iPhone XS Smart Battery Case Description in Malaysia

    Posted: 16 Jan 2019 05:20 AM PST

    Apple Plans Some Hiring Reductions After Selling Fewer iPhones

    Posted: 16 Jan 2019 01:55 PM PST

    MacRumors: 2019 iPhone Could Feature 10MP Front Camera, 10MP and 14MP Rear Lenses, No USB-C

    Posted: 16 Jan 2019 04:49 PM PST

    Apple Music: is there a way to be notified when one of your favorite artists releases a new album?

    Posted: 16 Jan 2019 08:53 AM PST

    I was hoping there was some type of feature I may be unaware of that when a artist(s) you like drops a new album you can receive a notification. I know you can "follow" artists on Apple Music, but it doesn't seem to do much

    submitted by /u/REIAZ323
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    Amazon has a huge problem with junk sellers with misleading reviews for adapters

    Posted: 16 Jan 2019 07:06 PM PST

    https://www.amazon.com/s/ref=sr_pg_2?rh=i%3Aaps%2Ck%3Aiphone+10+earbud+adapter+apple&page=2&keywords=iphone+10+earbud+adapter+apple&ie=UTF8&qid=1547694071

    I didn't see this anywhere else, but just a warning

    I've bought probably $100 worth of broken ass chinese garbage adapters for my iPhone X that simply don't work.

    If you go to the reviews they always have 4/5 stars, except the reviews are usually for a completely different product .

    If you check the link there's probably 5-10 bunk vendors offering this garbage.

    My guess is these are all busted adapters that failed QA, and some chinese companies buy them up wholesale to rip off buyers thru Amazon.

    submitted by /u/merkmerk73
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    Jason Katims Exits Universal TV for Overall Deal With Apple

    Posted: 16 Jan 2019 09:35 AM PST

    Apple next song feature

    Posted: 16 Jan 2019 09:48 PM PST

    I think there should be a feature where you just double tap on the iPhone display to skip to the next song even if the display is locked. It would be really beneficial in the car when listening to music and you want to skip a song, all you would have to do is double tap the screen without unlocking your phone or clicking anything.

    submitted by /u/jonathansnowden
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    What’s your favorite model iPhone of all time?

    Posted: 16 Jan 2019 11:48 AM PST

    I'm gonna have to say the iPhone 6s. I loved everything about it and never had any issues. It was a simple design and was small enough to use one hand with

    submitted by /u/AltCoinKid42
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    PSA: According to the German Ministry of Health, Apple didn’t submit the ECG function of the Watch 4 to the responsible EU authorities yet

    Posted: 16 Jan 2019 11:27 AM PST

    In November I started an official request at the German Ministry of Health about the ECG function of the Apple Watch 4. I was asking them about the approval process and whether anything is known about if the function has already been submitted for approval or not.

    It took the Ministry quite a while to respond (until last Wednesday) because they had to do „research" on the subject. Anyway, they confirmed that the easiest way to get this function available in all EU countries at once, is to submit it to the responsible EU health authorities.

    The spokesperson then confirmed that, so far, no official request for approval has been received by the German Ministry of Health and to their knowledge it's the same for the EU authorities.

    For me this is a huge bummer if all correct and true. Just wanted to let /r/Apple know.

    @Apple, when are you going to do this?! What the F...

    submitted by /u/Polypropylen
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    The Apple Publishing System

    Posted: 16 Jan 2019 05:53 AM PST

    I recently came across a collection of 1980s and 1990s Apple manuals (more on that in the coming months as I digitize them).

    At the end of each is a statement similar to this (from the 1988 HyperCard user guide).

    https://i.imgur.com/qaF6qrD.jpg

    submitted by /u/attohs
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    Apple looking to subsidize Watch with Medicare plans

    Posted: 16 Jan 2019 07:15 PM PST
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