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    Apple Daily Tech Support Thread - [December 23]

    Apple Daily Tech Support Thread - [December 23]


    Daily Tech Support Thread - [December 23]

    Posted: 23 Dec 2018 07:15 AM PST

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Shortcuts Sunday - [December 23]

    Posted: 23 Dec 2018 05:14 AM PST

    Hello /r/Apple, and welcome to "Shortcuts Sunday".

    The "Shortcuts Sunday" thread is your place to share your Shortcuts with the /r/Apple community.

    To share your Shortcut:

    1. Open the Shortcuts app
    2. Tap the "..." button next to the shortcut you will be sharing
    3. Tap the "Share" icon
    4. Finally, tap the "Copy iCloud link" icon and paste it to your comment.

    When sharing your shortcuts, please add a brief description of what your shortcut does and how it is useful. Bonus points if you can include a screen record of the shortcut in action.

    Don't forget to visit the /r/shortcuts subreddit for more information, guides, and shortcuts!

    submitted by /u/AutoModerator
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    Apple Watch shouldn’t remind you to stand up when you clearly in a car.

    Posted: 23 Dec 2018 03:57 AM PST

    Pretty easy to check. It's very rare that I run 100mph for 20mins with a 55bpm heart rate.

    If you like details please consider to improve.

    submitted by /u/Herbert9000
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    Is it just me, or have ads in Apple News grow in prominence recently?

    Posted: 23 Dec 2018 04:54 PM PST

    I feel there are a lot more of them (sometimes two in the same view) and many of them are ginormous (taking 1/3 or more of the screen).

    Edit: I think the worst part is that there is no diversity. I just saw the same ad a dozen times for an app that I already use.

    https://i.redd.it/kzymm6c9h4621.jpg

    submitted by /u/haginile
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    Will iOS ever have swipe typing with the native keyboard?

    Posted: 23 Dec 2018 08:17 PM PST

    Is anyone still using a late 2013 MacBook Pro 15 inch with Retina display?

    Posted: 23 Dec 2018 09:50 PM PST

    I am and I was curious as to if anyone else still uses one today.

    Thanks.

    submitted by /u/itscalebfoote
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    UK Price Hikes

    Posted: 23 Dec 2018 09:56 AM PST

    The hikes are either slowly pricing customers out of the Apple ecosystem or forcing them to purchase older models.

    They're mainly the result of the strengthening of the US Dollar relative to other currencies. This is by no means a thorough accounting/calculation of the price hike, but it does provide some insight into why the prices have increased in the UK.

    If we go back to 2015 when the iPhone 6S was released, this was the year before iPhones started going up in price in the UK. The iPhone 6S started at $649 in the US and £539 in the UK. A couple of years later, the iPhone X started at $999 in the US and £999 in the UK.

    Sales tax in the UK is the same throughout all cities (20%) so the retail price of all products INCORPORATE the sales tax. With sales tax at 20%, that means Apple would receive £449 from their sale of the £539 iPhone 6S (449x1.2=539). The exchange rate at this time was £1=$1.55 and £449=$695. Although $695 is higher than the $649 starting price in the US, the extra $46 is to protect against exchange rate fluctuations for sales and costs in the UK. The iPhone X started at £999. After accounting for sales tax, Apple receives £832.5 and the exchange rate was approximately £1=$1.25 when Apple decided what to price the iPhone X as Apple chooses their pricing months ahead of the keynote. £832.5=$1,041 and we can see an excess of $42 (similar to the $46 of the iPhone 6S).

    submitted by /u/abeldemoz
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    Why have Home/HomeKit been slow to gain traction?

    Posted: 23 Dec 2018 10:03 AM PST

    Apple maps significant locations now has travel times stored as well, surprisingly accurate

    Posted: 23 Dec 2018 10:47 AM PST

    Dual SIM using multiple eSIMs instead of eSIM + physical SIM?

    Posted: 23 Dec 2018 11:34 PM PST

    So I currently deal with Verizon and T-Mobile, both of which have eSIM. Would it be possible to have both lines active at the same time using eSIM and have the physical SIM tray available for international trips (at which point I would deactivate one of the eSIMs)?

    All of the support pages I found only mention eSIM + Physical SIM, but none of the says eSIM + eSIM is not possible, did any of you try this?

    submitted by /u/hrds21198
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    At this point i'm wondering if Apple even cares about their European customers.

    Posted: 23 Dec 2018 06:12 AM PST

    I've spent the last 6 months in the US and visited a couple Apple stores at the east coast during that time. Over there, i got my iPhone battery replaced in 2 hours, they offered to fix my broken MacBook Pro keyboard then and there and I even considered getting a discounted iPhone 8 for less that $500, using the trade in offer they are running right now. Customer service was incredible! And surprisingly, prices were alright, too.

    In the past year or so I had grown increasingly tired of Apple's product policy, price hikes and customer service (or lack thereof in my case) but my experience in the US had actually started turning things around for me.

    Now I'm back in Germany and it becomes painfully apparent that Apple treats us very very differently. Prices might be high in the US but they're just insane over here. Even with the trade-in of my iPhone 6s (which is only possible through an Apple Store and there's a total of 15 in the entire country), I'd still have to pay almost as much for the iPhone XR as an American would have to pay without the trade deal at all. There is no reason for this, no currency exchange, no sales tax can justify a 50% price increase in Europe. The iPhone Xs starts at $1300 over here. To be honest, I'm not surprised that people aren't buying them - they simply can't afford to.

    On top of that, customer service is really bad. There's no store near me and Apple doesn't offer a proper customer service hotline as an alternative, either. If I called them they would charge $40 just so I can talk to somebody and if they can't help me that's my problem. I just don't understand how a company that offers such phenomenal customer service in one country can treat their customers this badly in another one. The fact that I'm being charged $40 to talk to somebody about an issue with my $3000 laptop and then possibly being told I'm out of luck and they can't help me, that's downright insulting. This awful customer service, combined with 30-50% price premiums makes me question my loyalty. It genuinely makes me wonder if they even value me as a customer.

    TL;DR: Coming back from the US, I've realized how badly European customers are being treated and it makes me question whether Apple even cares about us anymore.

    submitted by /u/LxRPR
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    Why do you have to be 22 years old to use the Apple Watch ECG feature?

    Posted: 23 Dec 2018 10:45 PM PST

    It applies to the A-Fib alert as well. What's the actual reason for this? I haven't seen anything online explaining why. They just state it isn't intended to be used for those under 22.

    submitted by /u/LeonSora
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    Walking around Venice came across this art

    Posted: 23 Dec 2018 08:54 AM PST

    This is probably the real beginnings of Apple.

    submitted by /u/ohsureyoudo
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    Are there any repercussions for changing your Apple ID email address? I want to switch it to my new email address

    Posted: 23 Dec 2018 04:11 PM PST

    Are there any weird things that might happen? Will I get logged out of everything and have to re-login?

    Thanks!

    submitted by /u/WeezyWally
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    Privacy - Transparency Report - Apple

    Posted: 24 Dec 2018 02:50 AM PST

    Considering a docking bay for my 2017. Is there one built for USB-C?

    Posted: 23 Dec 2018 07:50 PM PST

    And is there one I can plug a series of cables into? Something to replace the dongle I currently use.

    submitted by /u/borderproducer
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    Spectrum Zero Sign-on is completely silent?

    Posted: 23 Dec 2018 11:07 PM PST

    Was really excited to hear in ahem JUNE about the Apple TV being used as a DVR replacement, but have there been any updates since then? They said towards the end of the year, and that's now.

    submitted by /u/benmahniscool
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    Why isn't apple supporting the VP9 codec for YouTube ?

    Posted: 23 Dec 2018 11:05 PM PST

    It's such a huge disadvantage not having full quality while watching videos on my Mac or my iPhone

    submitted by /u/MercsandChicks
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    Lost my WiFi iPad in another country with no “known” WiFi networks. Any chance Find my Phone can work?

    Posted: 23 Dec 2018 12:44 PM PST

    As title says. My only hope is that those who found it will restore it and it will prompt them to connect to their WiFi and thus send me a location. Is it the only chance for me?

    submitted by /u/Space_Qwerty
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