Apple Daily Tech Support Thread [April 30] |
- Daily Tech Support Thread [April 30]
- 2016 MacBook Pro butterfly keyboards failing twice as frequently as older models
- 2018 iPhones may kill 3.5mm adapter two years after headphone jack, iPhone X estimates drop
- iPhone X users who also regularly use an iPad, do you often find yourself swiping up to go to the home screen?
- Why isn't Apple recalling the 2016/2017 MacBook Pros?
- Intel 10nm Cannon Lake delays push potential 32GB MacBook Pro into 2019
- Looks like Apple fixed the "motherfucker" issue in Siri.
- Halide’s iOS camera app now lets you strip the location data from your photos
- Scuttlebutt Regarding Apple’s Cross-Platform UI Project
- Apple Maps Vehicles Have Now Collected Street View Data in over 40 States and 10 Countries
- Apple’s new 13-inch Retina ‘MacBook Air’ unlikely to launch at WWDC, as production reportedly pushed back to Q3
- Apple grew 44% in India, generating half the revenues but 10x the profits of Xiaomi, Vivo, Oppo in FY 2017
- Final Cut Pro Updated With Several Bug Fixes
- My Apple ID was used to make a purchase with someone else’s card
- Can the low battery warning be a notification instead of a pop up?
- Does anybody else find the iOS 11 camera apps noise reduction too aggressive?
- Investors look to Apple's cash, services as iPhone sales seen stalling
- Gruber: Apple's Cross-Platform App Support to Debut in 2019, Not 2018
- Found this deep in my bookmarks from 18 years ago. Apple’s iWatch.
- Anyone connecting iPad Pro with a USB keyboard?
- Turn ON performance throttling?
- What is your biggest iOS annoyance?
- How do I restore a purchase on the iTunes app?
- What is the policy for granting a Replacement Unit for MacBook Pro (under 1-year warranty) given repeated, back-to-back hardware issues? Can an exception for purchasing AppleCare+ be made under the same scenario?
| Daily Tech Support Thread [April 30] Posted: 30 Apr 2018 08:16 AM PDT Welcome to the daily Tech Support thread for /r/Apple. Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules. Join our Discord and IRC chat rooms: Note: Comments are sorted by /new for your convenience Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.) [link] [comments]  |
| 2016 MacBook Pro butterfly keyboards failing twice as frequently as older models Posted: 30 Apr 2018 10:15 AM PDT |
| 2018 iPhones may kill 3.5mm adapter two years after headphone jack, iPhone X estimates drop Posted: 30 Apr 2018 09:36 AM PDT |
| Posted: 30 Apr 2018 02:47 PM PDT I've had an iPhone X for about a month now and I've caught myself doing this on my iPad more than once... [link] [comments]  |
| Why isn't Apple recalling the 2016/2017 MacBook Pros? Posted: 30 Apr 2018 06:24 PM PDT Out of the 6 people I know who have these notebooks, 5 have had multiple keyboard replacements (one of them had a stuck key that just somehow resolved itself in a couple hours and so it didn't require service). I know the above is anecdotal but I've never, in the past, personally witnessed a MacBook keyboard issue so this is pretty extraordinary and perhaps even worthy of a recall. I wonder if Apple is using the 'iPhone battery' strategy here, where they denied there was any slowdown on older iPhones until they were basically forced to respond to it. Either way, as an Apple fan, this is a really disappointing situation. I'll be waiting for at least 4-6 months after the 2018 MacBook update to see if it's been resolved or not before purchasing. But I wonder where this issue leaves owners of the 2016/2017 models. [link] [comments]  |
| Intel 10nm Cannon Lake delays push potential 32GB MacBook Pro into 2019 Posted: 30 Apr 2018 07:42 AM PDT |
| Looks like Apple fixed the "motherfucker" issue in Siri. Posted: 30 Apr 2018 05:03 AM PDT Edit: It works if you say "Defined" instead of "Define". [link] [comments]  |
| Halide’s iOS camera app now lets you strip the location data from your photos Posted: 30 Apr 2018 09:43 AM PDT |
| Scuttlebutt Regarding Apple’s Cross-Platform UI Project Posted: 30 Apr 2018 06:13 PM PDT |
| Apple Maps Vehicles Have Now Collected Street View Data in over 40 States and 10 Countries Posted: 30 Apr 2018 11:26 AM PDT |
| Posted: 30 Apr 2018 03:25 AM PDT |
| Posted: 30 Apr 2018 04:43 AM PDT |
| Final Cut Pro Updated With Several Bug Fixes Posted: 30 Apr 2018 11:32 AM PDT |
| My Apple ID was used to make a purchase with someone else’s card Posted: 30 Apr 2018 03:42 PM PDT This morning I received a notification saying that a new family member was added to my account. As I was changing my password I realized it was already too late and the guy had bought 400$ worth of in app purchases in a Chinese game. I panicked a little but then realized that I never added my card to my Apple ID (I only have a debit card, nothing else). The only logical explanation was that he used my account with someone else's card to buy whatever he wanted. Now my question is : if I call Apple, will they somehow be able to notify the owner of the card? Thank you in advance! [link] [comments]  |
| Can the low battery warning be a notification instead of a pop up? Posted: 01 May 2018 12:38 AM PDT I would like an option where you could make the low battery warning a notification instead of a pop up. The pop up stops whatever you are doing and you need to address it before it goes away. A lot of times it causes your game or whatever you were doing to freeze for a moment which is very frustrating and annoying. [link] [comments]  |
| Does anybody else find the iOS 11 camera apps noise reduction too aggressive? Posted: 30 Apr 2018 11:14 AM PDT When I view photos on my iMac screen, I really notice the loss of detail in photos taken in less than ideal lighting and above base ISO. I'd trade a bit more noise for better detail. Have since switched to a Halide and Lightroom combo and am getting much better results. I'm using an iPhone X and never noticed this issue on previous models/iOS releases. [link] [comments]  |
| Investors look to Apple's cash, services as iPhone sales seen stalling Posted: 01 May 2018 12:10 AM PDT |
| Gruber: Apple's Cross-Platform App Support to Debut in 2019, Not 2018 Posted: 01 May 2018 12:08 AM PDT |
| Found this deep in my bookmarks from 18 years ago. Apple’s iWatch. Posted: 30 Apr 2018 03:06 AM PDT |
| Anyone connecting iPad Pro with a USB keyboard? Posted: 30 Apr 2018 10:52 PM PDT Some people and myself found it's hard to use a usb keyboard with iPad Pro ( Easier to use with OLD iPad / iPad mini ). How about yours? Finally I got a Bluetooth keyboard. [link] [comments]  |
| Turn ON performance throttling? Posted: 30 Apr 2018 11:36 AM PDT Hello! Recently, I downloaded iOS 11.3 with the battery management option, and found that it had been activated due to an unexpected shutdown. I turned off the throttling, expecting to be able to turn it back on if I had another unexpected shutdowns. Anyways, since then, I've had a few shutdowns, but I'm not able to turn the throttling back on. Is there any way to? I run an iPhone 6s 16GB, if that helps. Thanks! [link] [comments]  |
| What is your biggest iOS annoyance? Posted: 30 Apr 2018 01:55 PM PDT As the title says, what annoys you most about iOS? It might or might not get changed by iOS 12 but wishful thinking is not too bad. For me, it is the inability to reject a call easily.. it takes up full screen and only gives option to pick up or snooze with reminder.. specially inconvenient if you are driving. [link] [comments]  |
| How do I restore a purchase on the iTunes app? Posted: 30 Apr 2018 05:57 PM PDT Bought a ringtone back in March, here's the receipt and now it's prompting me to buy it again Any way to restore my purchase? Thanks in advance [link] [comments]  |
| Posted: 30 Apr 2018 03:34 PM PDT Hello everyone, I'm looking for some advice for my particular situation. Last year, in August 2017, I purchased an new old stock 15-inch 2016 MacBook Pro from B&H (was a new computer, unopened; they just never sold it so they were discounting it to make room for new shipments). I had opted out on purchasing AppleCare+, as I did not think I would ever use the accidental service (I work at home and only use my laptop while working, rarely take it out of my house). However, just two weeks ago, I started having an issue with the new keyboard mechanism (never had any issues with the laptop prior to this); my "A" key was malfunctioning and would either print out "aa" (repeating the keystroke) or nothing at all when pressed. With my 1-year original warranty running out in a few months, I made an appointment with the Genius Bar to get the issue fixed. Took it in 4/18, and got a call 4/20 after stating that it was ready for pickup. I go to pick it up, and when I close the laptop, I see a 1-inch scratch on the lid that wasn't there when I dropped it off. Talked to the employee helping me, and after checking the notes to confirm that the scratch wasn't on the laptop when I dropped it off, he offered to remedy the issue by replacing the display, which was the only option. I agreed, and they told me they would call when it was ready for pickup in "24-48 hours". On 4/25 (over 96 hours later) I call them, as I never got a call or email that it was ready. They have some issues finding me in their system, but after 10 mins on hold, they tell me that it is ready for pickup. I drive over, and when I go to pick it up, the display has some lines running across the screen, but it came off when I wiped it with a microfiber cloth. There was also some left over adhesive strips on the bottom of the display. No worries I thought, as long as everything works fine. Booted up the laptop and saw that the CAPSLOCK button function was inverted; it would light up when not pressed, and when I pressed it to activate CAPSLOCK, the light would go off. Tried logging into my computer and it went to a black screen with the cursor turning into the spinning pinwheel. Restarted it, and the CAPSLOCKS button issue was remedied, but I still couldn't log into my account; still kept getting the black screen with spinning pinwheel. Genius Bar Employee told me to log into the other accounts on my laptop (to see if it was a hardware of software issue), but all of them would lead to the black screen with spinning pinwheel. They run a diagnostic test, but everything hardware related checks out and seems to be working fine. The Employee tries running an OS that they have on hand using a dongle, but when he tries to log in, the black screen with the spinning pinwheel persists (although this time, occasionally the top left portion of the display would flicker), leading him to believe that it is a hardware issue. He has no idea what may be causing the issue, so he gets his Manager. Manager states that it could possibly be a graphics card failure, although he is not certain. He tells me that they can replace the logic board/motherboard (and transfer over my SSD to retain data) as that is the only part left they have not replaced, and it should most likely solve the issue. I ask if I can just get a replacement unit (as this point, they would have replaced everything on my laptop) since I have a backup of my data, but he states that unfortunately, Apple's policy is that they must perform 3 major repairs before exploring the possibility of a replacement unit. If after the logic board replacement my laptop is still acting up, they will allow for a replacement unit. But for now, my only option is to wait another 5-7 days to pick it up. Currently borrowing a friend's laptop for work in the meantime (which is what I am typing this post on), while I wait until 4/30-5/2 to pick up the MacBook once they have replaced the motherboard. Also, note that both times I went to pick up my MacBook Pro, I didn't leave the store. Ever since I first brought it into the store on 4/18 (for the keyboard issue), it has never left the store. My MacBook is also currently updated to the latest version of OSX. My question to you all is: 1) Have you ever encountered someone who went through a similar situation, and if so, how was their situation handled? 2) Is what the manager said regarding the 3 major repairs not remedying the issue before replacing the laptop unit true? It seems a tad unreasonable as it's taking them more work and time to fix the issues in the long run. 3) As I said earlier, I did not purchase AppleCare+ when buying the MacBook. However, now that my warranty is running out and all these issues are starting to occur, I regret that decision. I'm worried that given this track record, another issue will arise once my warranty expires, and I will be stuck paying the repair costs out of pocket. Also (no offense), but I am paranoid of the quality of the repairs done as well, as only one key on my keyboard was not functioning properly when I visited the Genius Bar the first time, and now all these issues are arising back-to-back AFTER they "repaired" it (never saw any signs of these issues before). That and the fact that didn't bother testing to make sure everything worked and forgot to call me for pickup the second time, scratched the lid without telling me the first time, and didn't clean the replacement display (and left the adhesive strips on it) before handing back my laptop leads me to question their craftsmanship and quality control at this particular location. I don't want to end up holding the short end of the stick when my 1-year warranty expires due to an oversight when they made the repair. My question is, is it possible for an exception to be made and purchase AppleCare+ for my Macbook Pro (even though it has been more than 60 days since the purchase date)? Especially given all the repairs, everything on my laptop that can be replaced has been replaced (and it technically is a new machine). Asked the manager on 4/25 and he said he didn't have the authority to make that exception, although he has never dealt with a scenario like mine. [link] [comments]  |
| You are subscribed to email updates from Apple. To stop receiving these emails, you may unsubscribe now. | Email delivery powered by Google |
| Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States | |
No comments:
Post a Comment