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    Apple Daily Tech Support Thread [April 13]

    April 14, 2018

    Apple Daily Tech Support Thread [April 13]

    Daily Tech Support Thread [April 13]

    Posted: 13 Apr 2018 08:16 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

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    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Apple Warns Employees to Stop Leaking Information to Media

    Posted: 13 Apr 2018 10:42 AM PDT

    Apple has had 12 people arrested for leaks, it says in a leaked memo

    Posted: 13 Apr 2018 12:14 PM PDT

    List of awesome open source applications for macOS. This list contains a lot of native and cross-platform apps.

    Posted: 13 Apr 2018 05:21 AM PDT

    FCC Filing Confirms Apple Planned on Launching Gold iPhone X

    Posted: 13 Apr 2018 11:55 AM PDT

    Mastercard, Discover and Amex Ending Signature Requirement for Purchases Tomorrow, Visa to Follow Later This Month

    Posted: 13 Apr 2018 05:53 AM PDT

    There should be a “Connect Now” button whenever the AirPods pop-up appears so you can instantly connect to the device if it wasn’t recently paired

    Posted: 13 Apr 2018 05:46 PM PDT

    iMore's 2018 iPad review was written, drawn, edited, and produced with the iPad

    Posted: 13 Apr 2018 12:23 PM PDT

    Apple’s Stumbling HomePod Isn’t the Hot Seller It Wanted

    Posted: 13 Apr 2018 06:47 AM PDT

    This Year's Flagship iPhone Could Be Even More Expensive Than the iPhone X, Say Analysts

    Posted: 13 Apr 2018 11:48 AM PDT

    Cardi B shatters Taylor Swift’s streaming record on Apple Music

    Posted: 13 Apr 2018 06:18 AM PDT

    KGI: Apple could sell just 2 million HomePods across all of 2018, company ‘mulls’ low-cost model

    Posted: 13 Apr 2018 08:23 AM PDT

    U.S. iPhone Users Spent An Average of $58 on Apps in 2017, 23% More Than the Year Before

    Posted: 13 Apr 2018 11:40 AM PDT

    It would be useful if, while engaged in turn-by-turn navigation, we got a drop-down instruction when the speed limit increases or decreases.

    Posted: 13 Apr 2018 01:27 PM PDT

    App Release Notes Are Getting Stupid

    Posted: 13 Apr 2018 12:49 PM PDT

    Finally got an Apple TV, and I couldn't be happier with it.

    Posted: 13 Apr 2018 06:22 AM PDT

    I've been a longtime Apple user, but due to finances and a lack of need, I don't own EVERYTHING. I've used an Apple TV before but not frequently and not in quite awhile. I also didn't own a "smart TV" before (relevant later on).

    First of all, I got it through DirecTV Now's promotion. Pay for 3 months of service ($105) upfront and you get an Apple TV 4K 32GB for free. I doubt I'll continue the service after the 3 months but not bad, considering the Apple TV would be $179 + tax otherwise!

    I own a Samsung 4K HDR tv. My wife and I have been using the built-in interface because on paper at least it offers everything that we use. It has apps for Netflix, Prime, Hulu, Youtube, and Twitch. The remote isn't perfect but it gets the job done. The TV offers "universal search", you can download a Samsung remote app for your phone, and all of the TV apps are super easy to access.

    Seemed like a decent deal at first... until we lived with it for awhile. Grievances, in no particular order:

    1. The TV likes to disconnect from the WIFI randomly. You're happily streaming something and suddenly it stops and gives you an error, and you have to go into settings and reset it. The TV is literally 8 inches away from the WIFI router.

    2. The settings for HDR are VERY confusing. It's difficult to know if/when you're in an "HDR-enabled display profile", and it likes to auto-enable motion blur when you try turning on HDR. It's just a mess.

    3. Navigating through the apps can lag pretty regularly. Sometimes it doesn't register your actions at all for a few seconds and then does them all at once.

    4. Of course every app has their own interface, but they don't even have consistent software keyboards. Samsung actually has a decent keyboard design (considering you have to use navigation buttons to use it), but only one app that we have actually uses it. The rest have designed their own keyboards and search functions so they all behave differently.

    5. The Samsung phone app is beyond useless. It literally duplicates the functionality of the remote, and that's it. The one main thing that a phone remote app should offer is a keyboard to type on... and it doesn't do that.

    6. There's no screensavers of any type on the device, nor can you download a screensaver app. Screensavers aren't necessary of course but they can be pleasant, especially with a beautiful 4K HDR display. The best you can do is open Netflix and let it idle, or go to youtube and find some nice video to play.

    7. The "universal search" doesn't actually work consistently. Here's the rub; it definitely has access to the various services because it will turn up results from them... but it doesn't always. Sometimes you can search for something and it pulls up the info card listing all the sources and all it gives you are renting/purchasing options even though it IS currently streaming on Netflix or elsewhere. So you can't really trust that the results you're getting are accurate because sometimes they are, and sometimes they aren't.

    I'll stop the list there because I think that's enough. We tried it for 8 months before agreeing that it just wasn't worth the hassle. Now that the Apple TV arrived, the difference is night and day. Things that have already made me happy:

    1. Setup was FLAWLESS, thanks to the ability to set it up by sucking info from your phone. My only complaint here was that it doesn't come with an HDMI cable anymore apparently. I'm pretty sure they used to but apparently not anymore. Luckily I had a spare one!

    2. Thanks to the remote app which I'm already quite familiar with, the rest of setup was even easier since of course you can use it to type things in.

    3. The Apple TV asked me if I want to test HDR to see if my setup is compatible. I said yes, it did its thing and told me that I'm now in HDR mode. So simple, I don't have to second-guess whether it's in HDR, it's set and done!

    4. We have screensavers! again, I was already familiar with the aerial screensavers so I wasn't surprised by this. I love them and they look fantastic on our screen!

    5. Universal search works super well as far as I can determine. I figured out that it can't search DirecTV, but that's 100% so I don't have to guess. For the others (Netflix, Prime, Hulu) it clearly has the access it needs.

    6. I use Siri a little bit on my phone, and I have relatives who own a Homepod so I've used Siri quite a bit there. Both are disappointing experiences overall. On the TV though it has blown me away. It's literally like using a completely different service. Whatever that can be chalked up to, it's fantastic. It responds quickly, it understands what I'm saying, and it gives me the results that I want.

    7. I kind of like the built-in TV app... I don't know that I'll use it a LOT but it's kind of a nice curator and it's cool that it shows popular stuff that you can stream with the apps that you have, as well as a list of good stuff that can be purchased/rented.

    8. All of the 3rd-party apps work WAY better on the Apple TV. Hulu's redesigned interface works like crap in the TV app (ridiculous stuttering for every action) but is smooth on the Apple TV.

    9. Again, not new to me but it's so nice to have Airplay! We plug our computers into the tv FAIRLY often for various reasons, but the setup has always been very finnicky for some reason, having to do with a 4K tv and a random HDMI cable and a dongle between the cable and the computer. Airplay is of course super easy and at least in my experience, rock solid.

    I was inspired to write this because it seems like Apple gets a lot of heat for the Apple TV. I have no problem with pushing them to be better in all things, but it's also worth recognizing that just because they could improve, it doesn't mean that the product is bad. And in this case, I'd say the product is fantastic.

    submitted by /u/SocialIssuesAhoy
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    Apple Sued an Independent iPhone Repair Shop Owner and Lost

    Posted: 13 Apr 2018 09:13 AM PDT

    (PRODUCT)RED iPhone 8 and iPhone 8 Plus Now Available for In-Store Pickup at Apple Retail Stores

    Posted: 13 Apr 2018 09:15 AM PDT

    PSA: Private Internet Access now includes content blocker with its iOS app.

    Posted: 13 Apr 2018 02:41 AM PDT

    Link

    Also adds support for OpenVPN and brings back dark mode!

    And yes, it blocks youtube ads beautifully.

    Slight edit: for clarity, it blocks ads on YouTube in safari. Not the standalone app. I never use the app, so it didn't occur to me.

    Also, you can use the content blocker without paying for PIA.

    submitted by /u/ChairmanLaParka
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    Best Buy 2 day sale (US) 2017 5th gen iPad for 249.99

    Posted: 13 Apr 2018 12:47 PM PDT

    I got trolled by Siri today...

    Posted: 13 Apr 2018 06:21 AM PDT

    So I've been trying to use Siri to play music on my iPhone more these days. Siri used to be absolutely useless to me (music wise) because it'd always want to play something on apple music and I'm not a subscriber so I never had music loaded on my phone besides a few free tracks I bought on iTunes.

    I learnt of the tip that if you add "in the library" to your request, then Siri would actually play music that's on the device. So I go and use itunes to load some recently added music to the phone. These are tracks that I've made sure all have metadata and mp3tags. I actually have a pretty large iTunes library to pull from.

    So the first couple of days, everything worked great.

    • "Play Chillhop Records Shuffed in library"

    and boom, a random album by chillhop records starts playing and is shuffled.

    Now today in the car, i do the exact same thing:

    • me: "Play Chillhop Records in Library"

    • Siri: I couldnt' find 'chillhop records' in your music

    • me: "play artist chillhop records in library"

    • siri: I couldnt' find "chillhop records in library" in your music

    • me: (getting frustrated) "Hey Siri Play some FUCKING music"

    • siri: "playing chillhop records essentials 2016"

    I'm bewildered at this point that that command actually worked. The track that's playing however I don't really like so I say:

    • "hey siri skip to next track"

    and the song just starts over again. WTF?

    • "hey siri skip to next track"

    and the song starts over AGAIN.. I think Siri is restarting the track but no. Siri decided to make a playlist consisting of 1 single track on an album and it's just repeating.

    At that point, I'm about to lose it.... and I finally realize how much of a piece of shit Siri is.

    The thing is, I'm perfectly fine with Siri having reduced functionality. I lived with Siri not playing music for the longest time (I used Plex to stream music from my library). But it's the inconsistency that's driving me up the wall.

    There should be NO reason why a command as simple as "Play XYZ in Library" should work one day but not another day. And don't get me started on the fact I have to specify "in the library". that already is stupid.

    The music on my iPhone has not changed. the artist names are pretty unique. Nothing has changed as far as I can tell.

    TL;DR Siri is an inconsistant piece of shit and you're better off not using it than trying to use it.

    submitted by /u/machineglow
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    Need help transferring app

    Posted: 14 Apr 2018 01:37 AM PDT

    I bought Final Fantasy Tactics for my iPhone and I want to download it onto my iPad. Can anyone help me out? It's purchased and the ids are the same so idk what's wrong

    submitted by /u/ilovemirandacosgrove
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    #WWDCDate: A simple, minimalistic, and responsive countdown to WWDC18, with an awesome dark mode.

    Posted: 14 Apr 2018 01:13 AM PDT
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