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    Tuesday, November 30, 2021

    Home Unlabelled Apple Help My iPhone 12 capacity has been decreasing significantly even though I bought it less than a year ago in February 2021? I used to make sure to charge it only to 80% and plug it in around 15% or 20%.

    Apple Help My iPhone 12 capacity has been decreasing significantly even though I bought it less than a year ago in February 2021? I used to make sure to charge it only to 80% and plug it in around 15% or 20%.

    November 30, 2021

    Apple Help My iPhone 12 capacity has been decreasing significantly even though I bought it less than a year ago in February 2021? I used to make sure to charge it only to 80% and plug it in around 15% or 20%.

    My iPhone 12 capacity has been decreasing significantly even though I bought it less than a year ago in February 2021? I used to make sure to charge it only to 80% and plug it in around 15% or 20%.

    Posted: 30 Nov 2021 08:31 AM PST

    Apple wont let me update beceuse not enough storage

    Posted: 30 Nov 2021 10:11 AM PST

    hi everyone i am trying to update my laptop it says it needs 30 gigs of space despite downloading the 12. something gigibite update, my system is taking up almost 50% of my storage I am really frused and would love some help

    submitted by /u/Responsible-Ocelot25
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    How do I get my inbox to stop opening when i click on an email?

    Posted: 30 Nov 2021 08:30 AM PST

    I couldn't find the best way to phrase this question on Google

    I work on a MacBook pro running Big Sur 11.5.2. and since i work with emails that I need to frequently copy, I more times than not, regular click, rather than right click to highlight, and it starts to open my mailbox and starts a composition to the email. Never in my life have ever though to be a convenient feature IMO, but the only resource i found required me to punch in code in the terminal and that didn't seem correct.

    Is there anyway to stop this from happening?

    submitted by /u/grub_en
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    Laptop Shutting Down At Random

    Posted: 30 Nov 2021 08:09 AM PST

    Ok so: a few months ago my MacBook Pro (13 inch, 2017, two thunderbolt 3 ports, purchased new in April 2018) started restarting randomly. I'd walk away from it, it would go to sleep, and then when I'd click on my trackpad or keyboard to wake it up, it'd play the restarting sound and bring me to the login page, except I never shut the thing down.

    Then, it began shutting down and restarting while I am working on it, at random times. And I might sound crazy when I say this, but I don't think I am. It seems to shut down if I set the laptop down a bit harder. And it's weird because it's not like I'm slamming it down on a table, I'll just set it down on my bed or a couch, and it seems occasionally, when it hits the bed or couch or whatever, it'll just go dark. The screen will turn off. And then I have to press the power button until it restarts.

    Any idea what could be going on? I've contacted Apple Support once, and they gave me some things to try which didn't fix it. It sounds like there is a known problem with the battery or sleep-wake, something like that. So not sure. It's been happening since probably early October if not September.

    submitted by /u/Ok-Macaroon9933
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    How to backup/save data from extremely old iPhone?

    Posted: 30 Nov 2021 10:35 AM PST

    My elderly father has a very old iPhone that he's been using for a number of years. Our cell phone carrier is no longer supporting the phone and has shipped him a new one that they've activated for him automatically, thereby disabling his old one.

    I want to help him back up and save as much information from the old phone as I can, especially his pictures.

    Can anyone walk me through the best way to preserve his data? I think the phone company has already disabled network access but I'm hoping it will still connect to wifi.

    Is there any way to save or transfer old text messages? He has dozens of conversations, hundreds or thousands of messages, some from friends who have since died, and he's extremely emotional about losing those, because in a way it's like losing those friends all over again, to lose the last digital remnant of them.

    Unfortunately I don't know much about how to back things up, so I would greatly appreciate any advice. I've backed up my computer to an external hard drive before but I've never been able to figure out how to back up my phone, so I don't really know where to start with his.

    submitted by /u/Adventurous-Good6450
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    iOS app to Monitor and Sync directory

    Posted: 30 Nov 2021 10:27 AM PST

    Hey there I'm looking for and app to where I can monitor and sync a directory on a server available to the net. Idealy this can be done via http(s)/ftp(s)/SSHFS

    What are my options here?

    submitted by /u/Thagor
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    Be careful when redeemed your apple giftcards

    Posted: 30 Nov 2021 10:17 AM PST

    Hi apple fans,

    I've been a loyal Apple customer for a decade and my apple account is permanently disabled today. This all happened after I redeemed an $100 apple gift card I bought from Target(which successfully shows up on my apple store balance). I was unable to make purchases in apps with the balance available and kept getting an error message 'Your purchase could not be completed. For assistance, contact iTunes support'.

    Of course, I contacted apple support, whom suggested me to try purchasing in apps items again as there seems to be no limitations. And If it didn't work, try again in 24hours.

    I did exactly as told for two days, then my account is permanently disabled. After contacting apple support, they escalated me to a supervisor which told me this is the final decision from Apple that my account is permanently disabled for security and privacy purposes for the account owner(which is ME). During the entire call, even the supervisor couldn't figure out the exact reason why my account was locked permanently, but she kept suggesting me 'read the Terms and Conditions'.

    I think the issue was caused by the apple gift card I redeemed, somehow it cannot be charged and I was able to do all kinds of purchases with my credit card that is on my account before. All the purchasing issues happened after I redeemed the gift card!

    I think it's very unfair for apple to permanently disable consumer's account without notifying them ahead of time or the exact reason. Needless to say, I still have $100 balance on my account that they won't refund me. I don't know if I have the right connections to do the same thing like this post owner has done 'https://qz.com/1683460/what-happens-to-your-itunes-account-when-apple-says-youve-committed-fraud/'. But I would like to warn other apple fans that purchase giftcards could be dangerous for your apple account, which is my suspicion.

    submitted by /u/ImBadCode
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    MacBook iMessage Storage

    Posted: 30 Nov 2021 10:16 AM PST

    Hi All,

    My late 2015 128GB MacBook has "run out" of memory, preventing me from installing software and OS updates. My storage breakdown is as follows:

    • Messages:40 GB
    • Apps: 11 GB
    • Documents: 6 GB
    • System: 11 GB
    • Other: 50 GB

    I'm hoping to easily correct this by both removing/deleting iMessages and finding what is included in "other" and deleting what I can.

    • For iMessages: Is there a way to turn off and delete the messages from my Mac only without impacting the iMessages stored in iCloud? iCloud messages are turned on on my iPhone. If there is a way to keep iMessage on the mac without needing to store all the messages locally, that would be great.

    • For Other: Would it be best to use daisy disk or omni disk sweeper? Or is there a way to manually look through these files myself?

    submitted by /u/phillyfan1028
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    App store asking for account information loop

    Posted: 30 Nov 2021 10:12 AM PST

    Just got the new MacBook and I'm trying to download and app and its asking for me to sign in to the app store:

    problem:

    when I enter my password it pops up saying my apple ID hasn't been used with the app store and needs to review my account information

    when I click review it makes me re enter my password before RE-prompting me to review my account information again

    that's my loop of entering my account details and being asked to review my account

    NOTES:

    - I am definitely getting my password right (it tells me it's wrong when it's wrong)

    - Attempting to sign in normally also doesn't work

    submitted by /u/D_W_James
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    Air pod pros not working

    Posted: 30 Nov 2021 10:10 AM PST

    Air pod pros not working

    Air pods won't connect or charge or reset…. Cleaned them tried resetting tried pressing AirPods down while resetting, tried charging with multiple cables. Reset network settings. Please help

    submitted by /u/grellom724
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    will opening up the inside of my macbook to clean off dust void my applecare?

    Posted: 30 Nov 2021 10:09 AM PST

    ive had my macbook pro 16 inch 2019 since around the end of July.

    Specs:

    OS: macOS Big Sur v 11.4

    Processor: 2.4 GHz 8-Core Intel Core i9

    Memory: 32 GB 2667 MHz DDR4

    Startup Disk: Macintosh HD

    Graphics: Intel UHD Graphics 630 1536 MB

    ​

    As of late even when Im not running any resource intensive software the fan is running very audibly and I can feel heat on and around the touch bar area.

    I'm thinking that the internal stuff might just be dusty and need a cleaning so it can cool down better. (I'm concerned it might be another issue, but i have no clue to be honest and hoping a de-dusting can fix this)

    TL;DR

    Is there any risk to just opening up the inside of my laptop and non-invasively cleaning it out? I don't want to void my applecare in case there is an major issue now or in the future...

    any advice helps!

    submitted by /u/Starknight5673
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    Anyone know what these files mean? The showed up a few days ago and I deleted them, and now they are back again.

    Posted: 30 Nov 2021 09:54 AM PST

    iPhone 7 Plus microphone issues

    Posted: 30 Nov 2021 09:47 AM PST

    I've been having some extremely odd problems with my iPhone 7 Plus recently.

    I did a full wipe and restore of the phone and the problems still persist, which make me think it's a hardware issue.

    In summary:

    • There is no sound on video recordings. This did not happen before the hard reset
    • When someone tries to call me, the phone rings but the call instantly fails when I answer. The same happens when I try to call them. This happened before the reset
    • FaceTime videos also ring, only to then fail. This happened before too
    • Over third party video call services (like Facebook Messenger or WhatsApp), the other person cannot hear me and I cannot hear them. I didn't test this before the reset
    • Voice memo notes do not start recording and Shazam instantly stops when I try to scan for a song (the latter happened before the reset and I didn't test the former)
    • Holding down the home button doesn't call up Siri, and neither does saying "hey Siri"
    • Everything seems to work OK when I'm using Bluetooth headphones with a built-in mic except Siri, which still doesn't work

    Other weird things have started happening too, unrelated to the microphone.

    For example, the camera stopped taking pictures. I'd press the button (or the volume button) and either nothing would happen or the screen would go blurry like it does when you switch between the front and back cameras. Then there'd be a very delayed haptic response like what you get when you take a picture.

    Occasionally I could swipe through the camera modes and be able to take something in, for example, Portrait mode. But more often it would just totally freeze.

    The hard reset appears to have sorted this issue, but two soundless videos and a picture I took since them have simply disappeared.

    I've had a Google but can't seem to find anything that matches these problems.

    Any help would be greatly appreciated!

    submitted by /u/McCretin
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    Broken AirPods case

    Posted: 30 Nov 2021 09:46 AM PST

    I have the AirPods Pro. The case is broken, it doesn't charge the AirPods unless it's plugged in, even the. The light on the front often turns on and off. I tried telling my phone to forget the device to see if that would fix anything, but it only made it worse since I can't reconnect them now. I get to the point in the initial setup where I hold the button on the back of the case and nothing happens no matter how long I hold it. It's frustrating because I am connected to my computer fine, so I know it's just the case. Is there another way to connect it to my phone? I'd rather jot buy new earbuds because of this

    submitted by /u/Joedore435
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    Podcast app issue with iPhone 13 Pro

    Posted: 30 Nov 2021 09:43 AM PST

    Hi, I'm unable to download any podcasts. I click download and nothing happens. Restarting my iPhone allows me to download one and then I click download on another and nothing happens.

    I close the app and reopen it and still doesn't work.

    I'm on 15.1.1

    Thanks in advance!

    submitted by /u/psychicowl
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    Mail search results excluding recent messages on both iPhone and Mac

    Posted: 30 Nov 2021 09:33 AM PST

    Both devices on latest software.

    Last night I tried searching for a specific message on my Mac, that I knew was emailed less than a day ago. I ran the search and it pulled up an almost identical message from 2019, but missed not only the one I was looking for but half a dozen similar more recent messages. That particular message was the mileage log from my car. The subject line is "Trips from your Volvo driving journal." The subject line is identical on many messages - I send one around every other month, but it was only finding the one from two years ago.

    I just tested the exact same search on my iPhone, and now it is showing all the recent trip log messages, but it wasn't before.

    Earlier this morning, I saw a message that was an evite from my friend. I remember that the subject line had her first name in it and the word "evite" so I searched that. Same behavior as my Mac the other day - in this case, the only search results for "evite" are from 2011, and the only search results for her first name are LinkedIn notifications from over a year ago. I know the message is there and not even that far back, but because I get hundreds of emails per day it's a chore to manually find it even just a few hours back.

    This has been a persistent problem with Mac Mail for years.

    Troubleshooting would be easier if I could find a tech doc somewhere that described how the search function worked. Does it create an index? If so, how often does it update the index, and is there a way to force it to update or reset? Or does it actually live search the message database, in which case the answer would be to somehow constrain the search parameters? Apple is fairly opaque on this.

    Sometimes when it's on a gmail account I can work around it by searching directly in the gmail web interface, but a lot of my emails are on other services with less convenient search tools.

    submitted by /u/NotRoryWilliams
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    Messages.app notifications on MacBook consistently say "Maybe: Person xyz", despite the person being in my iCloud contacts

    Posted: 30 Nov 2021 09:30 AM PST

    This has been driving me crazy for about a year and I thought it was a personal problem until I heard from some other colleagues with the same issue. Appreciate any tips

    submitted by /u/ryaninthedistrict
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    iPhone has issues with cellular connection

    Posted: 30 Nov 2021 09:10 AM PST

    Hi :)

    maybe one of you can help me. Since yesterday morning my phone (iPhone XR) has no cellular connection or mobile data, and my phone said it required an update to fix it. I tried my best and updated it to iOS 15.1. I also restarted the phone, removed my SIM card and put it back, my cloud is fine (just upgraded it). I also don't think it's an issue with my provider. Nothing worked and I still don't have mobile data/cellular connection. I don't know what else to do. Anyone with similar issues, an idea or a solution for this? I plan on going to an apple store soon, but the next appointment is in more than a week and I would like to fix this before that.

    Thanks in advance for any help!

    submitted by /u/Impressive_Estate_31
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    How do I remove this company from accessing my data?

    Posted: 30 Nov 2021 09:00 AM PST

    Ever since I upgrade to 15.1, songs take about 10 seconds to start

    Posted: 30 Nov 2021 08:58 AM PST

    Hello, everyone.

    I upgrade my iPhone to 15.1 last night. However, today I noticed when I put my songs on shuffle, it takes about 10 seconds for each song to start.

    Is this a possible side effect of upgrading? Or is the cause possibly something else? How can I fix this? I have not changed any settings.

    Thank you.

    submitted by /u/AmericansPlzVoteNov2
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    iMac hard drive - using a SATA USB to attempt to recover

    Posted: 30 Nov 2021 08:57 AM PST

    Hi all - My 2009 iMac hard drive apparently crashed yesterday. I have removed the Seagate hard drive from the unit and I'm trying desperately to recover/copy the files from the drive. I have the drive plugged into the only available computer, which is a windows/pc running version 10. Will the PC be able to read the drive or its contents? Is there something I need (program, etc), or should it show up on the PC as an additional drive once plugged in/powered on via the SATA/USB adapter?

    submitted by /u/BravaCentauri11
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    Ipad air 2020 got water damage. My water bottle opened in my bag, and my ipad happened to be in it. It all works perfectly but the screen looks like this.

    Posted: 30 Nov 2021 08:56 AM PST

    Phone not charging

    Posted: 30 Nov 2021 08:52 AM PST

    I recently started having charging problems with my iphone 12 that I had for over a year. I replaced my charging cable and adapter and it worked at first, but now it is not charging normally. I am using an anker quick charger but my phone stays at the same percent sometimes, but other times it charges but very slowly. I tried cleaning my lightning port but it didn't help. Is anyone else having this problem?

    submitted by /u/DinnerMinty
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