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    Wednesday, September 23, 2020

    Apple Help Macbook air never delivered. UPS lost package. Apple can do nothing for me.

    Apple Help Macbook air never delivered. UPS lost package. Apple can do nothing for me.


    Macbook air never delivered. UPS lost package. Apple can do nothing for me.

    Posted: 23 Sep 2020 04:15 PM PDT

    I ordered a MacBook air with AirPods from the online apple store. Airpods came. The MacBook did not.

    Right now it appears UPS lost the package and is conducting an investigation, however, because I authorized it for delivery at door(I wanted to stay contactless). All was well on the tracker and even saw my package was still good to go on the day of delivery. I stayed home all day, watched from the window, and no UPS van passed the entire day, and package was delivered to god knows where. I don't mind this lesson not authorizing delivery, but not when a 1200 dollar laptop is the price. Its been almost two weeks and I'm less than enthused anyone will refund or help me. Already opened a claim with UPS, but after calling apple repeatedly they got nothing for me.

    I'm SOL because UPS won't refund me and apple is telling me to contact local law enforcement. Anyone else ever found themselves in a situation where your apple product didn't come, and if so what did you do?

    submitted by /u/PKDororostar
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    Since updating all decimal points have changed to comma’s and I’m unable to use certain apps because I need the decimal point! Any ideas guys?

    Posted: 23 Sep 2020 01:52 AM PDT

    Any way to remove the text box on apple carplay? Couldn’t find anything on CarPlay settings on phone or car screen.

    Posted: 23 Sep 2020 07:40 PM PDT

    Can a 1TB external SSD be used to backup a 1TB MacBook Pro, assuming the MacBook Pro is not completely filled up?

    Posted: 23 Sep 2020 12:48 PM PDT

    If, say, a MacBook Pro with 1TB of storage is filled to 50% capacity, will an external SSD use 500GB or 1TB of its storage capacity?

    submitted by /u/Zurevu
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    Every time I go to YouTube or Netflix on my MacBook browser I end up having to sign into may accounts again. Is there any way around this where I can get them to stay signed in?

    Posted: 23 Sep 2020 10:14 PM PDT

    I am new to using a Mac and on my iPad and iPhone I never had to del with this because they were always logged in no matter what.

    submitted by /u/FastTimesFilms
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    iPhone 11 just like isn't working (Bad title but I really can't describe it better)

    Posted: 23 Sep 2020 02:29 PM PDT

    So this is really unfortunate, and I don't know what to do. My phone just like won't. All of a sudden, it won't open apps or shut down. The buttons work but it just refuses to bring up the shut down screen. I turned off every app I could and then realized for some reason a zoom call from yesterday still hadn't ended. It won't end which I feel like is the reason. All the apple stores in my area are closed and I don't know what to do. Do I just have to wait until it runs out of battery?

    submitted by /u/Madbro69_
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    Ether my iPad or Apple Music or something completely got RID OF MY WHOLE MUSIC LIBRARY!

    Posted: 23 Sep 2020 09:41 PM PDT

    I don't know how this happened but my whole entire music library has been deleted without my permission! This isn't a matter of re-downloading songs because all of my music was on a computer that doesn't work anymore!! Please has anyone else had this issue or can this be fixed because this is very damaging if my digital stuff is just going to get wiped!

    submitted by /u/blizz_36
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    Can I put an S1 screen on an S0? Are they interchangeable?

    Posted: 23 Sep 2020 09:36 PM PDT

    Running out of ideas (Macbook booting problem)

    Posted: 23 Sep 2020 02:03 PM PDT

    Today my Macbook 2011 has entered a bootloop.

    Ordinary boot is out of the table, as it loops after the gray apple screen.

    Recovery (cmd+r) mode doesn't work.
    Recovery over the internet (cmd-alt-r) doesn't work. As in normal recovery, it charges till it suddenly enters loop again.

    I have tried using a bootable USB. I press alt and I select the USB. Again, after some time charging, again boot and loop.

    The thing is I can actually enter the computer in safe mode, but I don't know how to solve it from there, as I can not reinstall the OS without recovery or usb boot.

    Any ideas?

    Important fact: My battery has been dead for a long time. I need the cable plugged in order to turn the macbook on and function. I don't reallly know if it may be a relevant issue, but since I can enter safe mode without any problems...

    submitted by /u/mboswi
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    Why does my new 13inch MBP only register 1 processor? Is this normal? Thanks in advance.

    Posted: 23 Sep 2020 09:27 PM PDT

    Apple TV freezes when paused then reboots

    Posted: 23 Sep 2020 05:35 PM PDT

    When I watch a YouTube video and pause it, it freezes and locks up. The light flickers on the box, but it doesn't respond. I have tried removing cables and turning it on and off, but nothing works. Any help?

    submitted by /u/grady-gunzy
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    Face id question

    Posted: 23 Sep 2020 09:19 PM PDT

    I was just vibin and when i picked up my phone my face id just stopped working i tried to rest it and all it says is lower/raise iphone and when i do it just repeats and I troubleshooted and nothing seemed to work and i told apple about it and they said to get it checked out and possibly fixed it would be $555.60 and that was just ridiculous if anyone will help me and try to fix it i will be greatly appreciated (ps i have tried to restart my phone and reset everything)

    submitted by /u/P0rt4lf
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    Help me please

    Posted: 23 Sep 2020 09:04 PM PDT

    My iPad mini is stuck on a black screen with a bit of white on the side I tried to reset it but nothing works it's frozen on that screen

    submitted by /u/Notsurewhothisis111
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    Spilt water on 2017 15” MacBook Pro, looking for new replacement w/ similar or better specs

    Posted: 23 Sep 2020 09:01 PM PDT

    So I accidentally spilt water on my 2017 15' MacBook Pro. The damage is pretty extensive.

    Some of my keys aren't backlit, specifically the "a" and "6" keys. The "e" key also doesn't always register when I press it and sometimes it will register a double press.

    The biggest issue is the screen, it will flicker all along the screen and there is a water spot in the bottom right corner of the screen.

    I don't have any warranty whatsoever, so it looks like I am going have to buy a new one. I am looking into getting one with similar specs, and preferably new, as that's how I like to buy my Apple products. I do realize that they no longer make the 15" MacBook Pro, so I would be looking into a 16" version.

    Here are my current specs:

    2017 15" MacBook Pro

    Processor: 3.1 GHz Quad-Core Intel Core i7

    Memory: 16 GB 2133 MHz LPDDR3

    Graphics: Intel HD Graphics 630 1536 MB

    Storage: 1 TB

    Again I'm trying to get something new 16" since Apple doesn't make the 15" anymore, and one with similar or better specs as my current on.

    Thank you in advance for your help!

    submitted by /u/tylerwarnecke
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    Replacing 27” iMac hard drive - do I need a thermal sensor/temperature sensor?

    Posted: 23 Sep 2020 08:44 PM PDT

    Hello all,

    I have a 27" 2013 iMac that wasn't getting much use pre-quarantine. Once we began staying at home, I brought it out and started using it for work. To make a long story short, I bought a SSD and hard drive enclosure, and am currently booting off of that SSD (connected via USB) externally. It's working great, and much snappier than the stock HDD which I believe is getting ready to throw in the towel. I nonetheless would like to have this SSD housed internally.

    I have explored different options for replacing the drives and am looking into doing the work myself. I've purchased the enclosure (2.5" to fit in 3.5" slot) I need and am in the process of ordering the small items I also need (torx screwdrivers, spudger, service wedge, etc.).

    My question, though: in a few of the iFixit walkthroughs, I see thermal sensors/temperature sensors mentioned. Is this a must for replacing the original HDD with a SSD (Samsung 860 EVO)?

    Thank you all!

    submitted by /u/hitcho12
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    New Watch6. I like the bedtime mode, but I do not want do-not-disturb activated. When disabling DND, it turns off bedtime mode. How can I disable DND when I use bedtime mode?

    Posted: 23 Sep 2020 08:40 PM PDT

    Topic.

    submitted by /u/loIll
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    Can someone ELI5 how saved voicemails work?

    Posted: 23 Sep 2020 08:20 PM PDT

    I have ATT, and when I look at my saved voicemails, the seem to go back to 2014, but I don't think I have all the voicemails between that first one and my latest one.

    Does anyone know how the saving of voicemails are managed? Are these permanent? If not? Is there an easy way to transfer them to voice memos so I can hang onto them?

    submitted by /u/lionsagechisel
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    2019 Macbook pro frequently freezes/doesn't recognize headphones.. also just crashed today after restarting

    Posted: 23 Sep 2020 08:14 PM PDT

    Usually, my wired headphones are okay, but sometimes there is an issue when I plug them in. They aren't always recognized on facetime calls either, but work for other things like youtube or netflix videos. I have to manually change the audio output to my external headphones - and this sometimes confuses the macbook I suppose. It freezes at times and I am unable to switch any audio devices, and I end up having to restart my macbook.

    In this case today, I accidently hit the siri button on the touchbar, and it tried to play the sound on the macbook speakers even though I have wired headphones already plugged in. It then froze my facetime call, and I couldn't hear anything. Call failed and I tried to switch my output to my wired headphones, but it wasn't responding. I ended up having to restart my laptop - but after the restart, it crashed on the login screen. It sent me this error message:

    panic(cpu 0 caller 0xfffffff01a102058): userspace watchdog timeout: no successful checkins from com.apple.bridgeaudiod in 180 seconds service: com.apple.dfrd, total successful checkins since wake (3580 seconds ago): 359, last successful checkin: 0 seconds ago service: com.apple.UserEventAgent-System, total successful checkins since wake (3580 seconds ago): 359, last successful checkin: 0 seconds ago service: com.apple.bridgeaudiod, total successful checkins since wake (3580 seconds ago): 341, last successful checkin: 180 seconds ago service: com.apple.logd, total successful checkins since wake (3580 seconds ago): 359, last successful checkin: 0 seconds ago Debugger message: panic Memory ID: 0x6 OS version: 17P4263 macOS version: Not set Kernel version: Darwin Kernel Version 19.4.0: Mon Mar 2 20:38:56 PST 2020; root:xnu-6153.101.6~2/RELEASE_ARM64_T8010 Kernel UUID: 3695E9D9-323E-350E-9A6E-65819BE397D7 iBoot version: iBoot-5540.105.2 secure boot?: YES x86 EFI Boot State: 0xb x86 System State: 0x0 x86 Power State: 0x0 x86 Shutdown Cause: 0x1 x86 Previous Power Transitions: 0x10001000100 PCIeUp link state: 0x89271614 Paniclog version: 13 Kernel slide: 0x0000000011c90000 Kernel text base: 0xfffffff018c94000 mach_absolute_time: 0x447b3d6196ff Epoch Time: sec usec Boot : 0x5f0bcd81 0x000dcea1 Sleep : 0x5f6beda4 0x0008e2ea Wake : 0x5f6bff2c 0x00003022 Calendar: 0x5f6c0d27 0x000619a1 Total cpu_usage: 18339672 Thread task pri cpu_usage 0xffffffe0019d4548 watchdogd 97 0 0xffffffe000b76a40 kernel_task 81 444742 0xffffffe000629fb0 UserEventAgent 37 967 0xffffffe000db7a18 logd 37 73 0xffffffe0019d6f88 logd 37 927 Panicked task 0xffffffe00115f600: 225 pages, 3 threads: pid 33: watchdogd Panicked thread: 0xffffffe0019d4548, backtrace: 0xffffffe0001fb000, tid: 1813177 lr: 0xfffffff019558764 fp: 0xffffffe0001fb040 lr: 0xfffffff0195585c0 fp: 0xffffffe0001fb0b0 lr: 0xfffffff019672e7c fp: 0xffffffe0001fb160 lr: 0xfffffff019b2162c fp: 0xffffffe0001fb170 lr: 0xfffffff019557f28 fp: 0xffffffe0001fb4e0 lr: 0xfffffff019558280 fp: 0xffffffe0001fb530 lr: 0xfffffff01a38e934 fp: 0xffffffe0001fb550 lr: 0xfffffff01a102058 fp: 0xffffffe0001fb570 lr: 0xfffffff01a101d94 fp: 0xffffffe0001fb590 lr: 0xfffffff019ab5fc0 fp: 0xffffffe0001fb5f0 lr: 0xfffffff01a1012e8 fp: 0xffffffe0001fb6d0 lr: 0xfffffff019abf00c fp: 0xffffffe0001fb860 lr: 0xfffffff0196428d0 fp: 0xffffffe0001fb980 lr: 0xfffffff01955df24 fp: 0xffffffe0001fb9e0 lr: 0xfffffff019533cf0 fp: 0xffffffe0001fba60 lr: 0xfffffff01954bc7c fp: 0xffffffe0001fbb10 lr: 0xfffffff019669760 fp: 0xffffffe0001fbbd0 lr: 0xfffffff019672fd4 fp: 0xffffffe0001fbc80 lr: 0xfffffff019b2162c fp: 0xffffffe0001fbc90 lr: 0x00000001c120b198 fp: 0x0000000000000000 

    I also notice a frequent issue with bluetooth headphones like my Airpods. Sometimes, there is a weird robotic sound that other people can hear when I use them. It also happens to me when I am talking to others on facetime and they have a 2019 macbook pro as well.

    submitted by /u/martyrfx
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    iMessage alerts only display notification

    Posted: 23 Sep 2020 07:57 PM PDT

    With the new OS 14, whenever I get a notification on iMessage, it only displays the messages as notifications, without the sender on the banner. Any way to get the persons' name on the banner back?

    submitted by /u/BMDubsKid
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    Apple iPad Air 2 touchscreen unresponsive

    Posted: 23 Sep 2020 07:55 PM PDT

    My iPad Air 2's touchscreen is unresponsive, I have removed the case and screen protector without any change, I can still type on the lockscreen, the power off slider is unresponsive as well. These are images of my device

    submitted by /u/Wjas66
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    iPhone 7 only focuses on close Objects

    Posted: 23 Sep 2020 03:48 PM PDT

    I bought a used iPhone 7 32GB that was updated to iOS 14. It's working perfectly and the battery was replaced (by Apple).

    Still, i do have an issue with the camera. It seems it can't focus on anything farther than ~30cm. A close up is no problem, but if i try to focus on my clock on the wall it won't find focus and the yellow box keeps appearing. The same happens if try to focus on a plant that's across the (small) room.

    What's causing this? The lens is clean and i rebooted it a few times.

    submitted by /u/ayylien777
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    Not Enough Memory / "Make Sure You Have Enough Disk Space" Issue

    Posted: 23 Sep 2020 07:31 PM PDT

    I'm not sure if these two issues are related, but today I've received a "not enough memory to perform this operation" message a few times. I've also just received a message that I may not have enough disk space when I try to save a Word document.

    I restart my computer regularly. Recycle bin is empty. I have about 80GB of free space on my Mac.

    Does anyone have a clue what's going on?

    2018 MacBook Pro running 10.15.6. 8GB RAM.

    submitted by /u/rayyychul
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    iPhone no longer has “Sun up to Sun Down” feature on night shift mode? But iPad does?

    Posted: 23 Sep 2020 07:30 PM PDT

    Post is pretty self explanatory. But this is a bummer unless it's hidden somewhere else?

    submitted by /u/roldham
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    iMac froze, now only base system shows up on disk utilities and no way to restore from backup out of the blue

    Posted: 23 Sep 2020 07:30 PM PDT

    I can't believe this shit. My iMac decided, out of the blue, to freeze today. Upon rebooting, it can't find the hd partition at all. Unplugged all peripherals, no dice. Reset PRAM and SCM, nothing. It boots directly to disk utilities, where it only sees the base system and an external drive I use for backups. If I reboot with the external drive unplugged, I get the folder with the question mark so I can't even boot up! Booting in recovery mode shows an apple APFS partition in disk utilities, but when I try to use a backup, it can't see this partition to let me recover the disk. I use this iMac for work everyday, so I'm completely screwed if I can't figure this out, especially since I can't even access the backups because restore can't find a destination. Please if anybody can offer some solution to at least let me get my documents back I would be immensely grateful. This is an iMac from 2016 or 17 (can't even check that) running high Sierra I think also, my hard drive was only 50% full...how can everything be gone without warning?

    This is what I see in recovery mode

    https://imgur.com/a/AjwcW3C

    submitted by /u/devotchko
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    Unable to set up boot camp

    Posted: 23 Sep 2020 03:33 PM PDT

    I can't set up my boot camp assistant

    I just bought a 500 GB external hard drive for my macOS Mojave version 10.14.5 with a macOS Catalina. I wanted to make the 500 GB my default hard drive however, it won't go through. I've tried everything and now I can't even download the bootcamp assistant. Does any one know how to fix this error? It's a Mid 2010 13-inch MacBook Pro

    submitted by /u/Anniebluv
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