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    Friday, May 25, 2018

    Apple Help Trying to connect MacBook to 4K tv

    Apple Help Trying to connect MacBook to 4K tv


    Trying to connect MacBook to 4K tv

    Posted: 25 May 2018 05:12 PM PDT

    I have a 2014 MacBook Retina display. I am trying to connect it to my tv. I plugged the hdmi cord in both the tv and MacBook. A white screen appears with an apple icon and then it just stays white. Any suggestions. Thank you

    submitted by /u/Goldill88
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    MBP hangs when disconnecting from external display

    Posted: 25 May 2018 07:05 PM PDT

    I've got a MacBook Pro (15-inch, 2017). Running High Sierra (version 10.13.4). Most of the time, I'm plugged into an external display (LG UltraFine 5K Display), with the lid down on the MBP, using an Apple bluetooth keyboard.

    Lately, I've been noticing that if I disconnect the display, when I open the lid on the MBP, I'm wedged. There's no mouse cursor, and the touchbar looks like this.

    I end up having to reboot by holding down the power key. I'm not 100% sure, but I think this started happening when I did the High Sierra upgrade.

    submitted by /u/roy649
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    All the tracks are titled “Japan” even though the Now Playing display is the correct song. I’ve tried editing the metadata in iTunes but it didn’t work. How do I fix this?

    Posted: 25 May 2018 06:52 PM PDT

    Was my phone compromised?

    Posted: 25 May 2018 11:11 AM PDT

    Good morning.

    It is 4am and my phone was going off the last 15 minutes with the notification "Apple ID sign in requested" and it was being pinged from places all over the world.

    I'd obviously deny the request, and then Apple would prompt me to change my password so I would try too, but before I could even change it another pop up came up saying that it the "Apple ID sign in requested".

    I ended up getting out of bed and changing it manually on my laptop. And the notifications of the requests stopped.

    Basically, does it mean that my sign in details were somehow compromised and someone was trying to gain access?!?! It was relentless how much they were trying to get in!

    Thank you. !!!

    submitted by /u/emmaisabellaa
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    Which archive format are best suited for creating a encrypted archive?

    Posted: 25 May 2018 09:20 PM PDT

    Can I install an OS in Recovery Mode on an iMac onto an external hard drive?

    Posted: 25 May 2018 09:17 PM PDT

    Long story short, the internal hard in my iMac from around 2012 is dead. It was running High Sierra.

    I can get into Recovery Mode and internet OS install but the internal drive is greyed out with an error message.

    Can I simply plug in a firewire Lacie external hard drive? Will it mount/appear as an option and allow the instillation?

    Can I literally run an iMac completely off of an external drive?

    submitted by /u/halloweencandy69
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    iPhone contacts disappearing even after a backup!

    Posted: 25 May 2018 10:40 AM PDT

    Hi, I have an old iPhone 5s running iOS 11.2.6 and my contacts keep disappearing (apart from a few 15). I have a iCloud backup but a couple of minutes after restoring it they disappear again.

    Restoring via iCloud.com does nothing. I am using a manual reset under the settings menu every time but like I said, they disappear again a couple of minutes later. Keeping the phone 100% offline with airplane mode prevents them from going away. I tried a software (MobiMoverUI from EaseUS) to try a offline backup of my contacts but he only finds exactly the 15 contacts that are "persistent".

    submitted by /u/warm_heart
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    Locked out of the US store

    Posted: 25 May 2018 08:23 PM PDT

    Hello, I have recently screwed myself into a small issue. I have locked myself in the New Zealand App Store, I have no idea how this happened. I want to get back into the US Store but it asks me to cancel my Apple Music membership, which I did, but it still won't let me change region! This sucks, please help!

    Thanks so much

    submitted by /u/SamDanko
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    I made a folder of mp3s to put on my ipod shuffle 4 and realized i don't know how to put them on the shuffle.

    Posted: 25 May 2018 10:07 AM PDT

    pls help.

    submitted by /u/violet_anon
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    Safari gave my phone number out without asking me for it.

    Posted: 25 May 2018 03:22 PM PDT

    So I was downloading a pdf off of adf.ly and I did the usual thing of skipping the ad etc.

    However, when I went to press the download button for the pdf, a pop up had come up which lead to my phone number being given to a company who then subscribed me to a weekly sticker thing which had a subscription cost of £4.50 a week.

    I immediately unsubscribed from it as it had attached a 5 digit number which stated that you had to message 'STOP' to it in order to unsubscribe.

    I'm worried now that safari could possibly have given my phone number to other such companies without my knowledge as I did not consent to this. Is there a way for me to stop this occurring again and if so how do I do it?

    I'm currently using an iPhone 8+ with the latest version of iOS.

    submitted by /u/FernyDoDie
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    MacBook air OS X El Capitan wanted to update. Now stuck. Please help

    Posted: 25 May 2018 11:11 AM PDT

    Never had a mac before. It's a 2013 MacBook air. It wanted to update so I hit update. It restarted and is now stuck at this screen. https://i.imgur.com/xXqvFj3.jpg If I try to install a new version of the OS X it asks for my apple id then asks me to review it and nothing happens.

    submitted by /u/WhereOwlsKnowMyName
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    Finder wont scroll all the way to the bottom unless I expand the window

    Posted: 25 May 2018 09:32 AM PDT

    Really annoying, i'm on High Sierra with a MacBook Pro 2017.

    https://imgur.com/3211kFP

    as you can see on the bottom there's more folders down there but it won't let me scroll down there (It'll say on the side bar that I've reached the bottom) unless I expand the window screen, then it'll show the rest of the folders and I'm able to scroll. Any help will be appreciated.

    Finder is at the default viewing screen size, in the picture.

    submitted by /u/TheAznHawk
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    Unable to download preordered content??

    Posted: 25 May 2018 07:52 AM PDT

    Hey everyone! So I preordered the newest album, called "Gravity" of Bullet for My Valentine about a month ago now. The first two songs that were already available at the time I was able to download, however, the third one, that's been made available since, I am unable to download. Whenever I check the Available Downloads section it's empty and when I look up the album in iTunes Store (from the ID I bought it with) the song simply says preordered. There's more than enough balance on my card than the whol album'a price and I have already tried logging out and back in and downloading from iTunes on computer, but nothing seems to help. I've already contacted iTunes Support, but they couldn't help and I am getting tired of chatting with Apple's bots without any results. Anybody have a clue on what might be the cause??

    submitted by /u/bandras97
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    iPhone 7 Plus, proximity sensor issue.

    Posted: 25 May 2018 11:37 AM PDT

    I've had my phone for almost a year, and only today has this issue started to occur. So I have my phone flat on a surface and have my hand above to tap through whatever, and if the my hand goes anywhere near the sensor (up to 10cm away) the screen goes black until I move my hand away. It's not a major issue, just quite annoying really, so no worries if no one knows what to do. Thanks in advance :)

    submitted by /u/InanimateMom
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    Small bead in headphone jack of Macbook Pro 2015, Apple Authorized Provider quoted me $1000+ fix

    Posted: 25 May 2018 02:49 PM PDT

    So.... something got stuck in my headphone jack. From my best guess, it looks like a small bead of some sort. Before you ask, no i did not put it there. I went to put my headphones in and it simply wouldn't go in.

    I contacted apple support via chat. They said no problem, its covered under apple care and will take about 15 minutes. They set me up with an appointment with an Apple Authorized Provider.

    I show up to the appointment and the employee tells me I will have to replace the entire motherboard and it will cost me from $1100 to $1300, to which I said "I might as well by a new computer".

    Anyone been through this or can help guide me? I'm planning on going to my nearest apple store when they have an appointment after the holiday weekend.

    submitted by /u/sheisthesame
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    How to upgrade from MAC OS 10.9 (mavericks) to 10.10.5 (yosemite) to update your itunes if you can't download 10.10 (SOLUTION)

    Posted: 25 May 2018 02:12 PM PDT

    My gf got a new iphone, i had to restore it with the back up of her old phone using her itunes on her macbook, so i go to do that and it says i need to update iTunes, ok, i downoad the update, and it says i cant update it until i run 10.10.5 or 10.11 OS...

    Okay, she's running 10.9...

    I download the installer for 10.11 but apparently it wont work unless you install 10.10 first... okay, so i go to look for THAT and I check app-store and start googling like crazy and apparently it doesn't exist anymore cause apple just simply doesn't offer it anymore for whatever reason

    So there's literally no way to upgrade from 10.9 to 10.11 if you dont have 10.10 already or had purchased it in the app store in the past...

    So I'm googling and one forum said u can find the install package if u do a developer account, so i upgrade her apple id to developer account and look in their list of downloads and nope, it's not available... so at this point i'm getting super fucking pissed and go to my last resort which I don't want to do: Find a fucking torrent for it... I go to pirate bay and find one with the most seeds and read the comments to see if others say it's working... I find it, d/l it... and then** i go to install it and it says this this cannot be verified...** so i'm thinking this torrent file was corrupt...

    but decide to google this fucking message... and find out it can be solved if i change the date of the system to 2014... so i do, and the fucking installer works... and after 30 minutes, i installed 10.10... and now i was able to upgrade to 10.10.5... great, now i can install itunes, right? RIGHT?

    No. now the itunes installer doesn't work. And the app store doesn't load a thing. After some aggressive yoga I realized maybe it's cause the date is still 2014. So I set it to the current date and itunes update starts working.

    And that my friends, is how I was able to upgrade my girlfriends mac and restore her new iphone to the backup. Good luck.

    submitted by /u/Antranik
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    Tip: If your phone is in low battery mode, iCloud photos and videos won't load

    Posted: 25 May 2018 05:38 AM PDT

    I just remembered an old thread I posted where it just felt like iCloud was frequently not working.

    I recently realized that if you are in low power mode, media stored on iCloud always gets stuck with a spinner or loader, instead of just telling you that the media won't download until you turn the low power mode off.

    Can anyone else confirm?

    submitted by /u/wafflwaffl
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    Potential In-app Card issues

    Posted: 25 May 2018 12:46 PM PDT

    I just linked my card to my apple ID today and made some purchases on the card, all of which came through within 30 seconds of the initial purchase. I recieved conformation emails as well. However, i messed up and accidentally changed my payment settings to "none" about a minute later. When i now go to look at the "recent purchases" section all of those items say they're pending, even though i have all of them. What's happening?

    submitted by /u/joshhack
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    Best way to travel

    Posted: 25 May 2018 08:34 AM PDT

    Hey everyone,

    What's the best way to stay connected when traveling abroad with an iPhone.

    I have a iPhone X, unlocked currently on Verizon and will be traveling to England/France in August and hopping to get best strategies for staying connected abroad.

    Is it to go through Verizon and see what international plans they have or get a SIM card overseas?

    submitted by /u/applejuice1984
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    iPhone Fails to Make Calls (x-post)

    Posted: 25 May 2018 11:57 AM PDT

    Ciao all!

    So, I won't make this long and I'll be concise as possible. I'm very technical yet can't figure this problem out. My iPhone refuses to make a call. I've tested headphone jack w/ headphones, Bluetooth, and just seeing if the speaker would be available. None of that worked.

    When I open the phone app and make a call the button to push it to the speaker the ability to do so doesn't appear and seems faded. Same when trying to use Hangouts (a google app) for a voice call.

    Anytime I try to make a FaceTime called, Facebook Video call, or receiving either the call instantly goes to 'failed'.

    So I decided it was best to restore the phone as new - that didn't work.

    Took my SIM out and also contacted my cell phone provider - nothing on their end. My phone was working fine until I upgraded to 11.3.1.

    Did diagnostic troubleshooting w/ Apple and sent them logs during a session and they found nothing wrong but other than I should restore it again.

    What does work? I can play Music and videos just fine with sound coming from the speaker.

    What doesn't work additionally? Recording voice memos

    Someone has to have an answer to help me!

    See attached images: https://imgur.com/a/eMhevUu

    submitted by /u/igotcompetence
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    Why does my ipad no longer support split screen?

    Posted: 25 May 2018 11:35 AM PDT

    Normally i just open youtube and set reddit on the side but now suddenly its not possible anymore how come?

    submitted by /u/melovepinapple
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    [Help] Purchased iPhone 6 through Ebay and now I can't activate it.

    Posted: 25 May 2018 10:46 AM PDT

    This is post is for my cousin. He recently purchased a iphone 6 through ebay and now he can't get it activated. He was going to set it up through straight talk and when he called, one of the employee's told him something about the PRL wasn't working and it was stuck at 1. This just doesn't sound right to me. Is this a legit thing?

    I don't use iphones, so this sounds confusing to me. After google searching and reddit browsing, i'm kinda lost. He's apparently tried restoring the phone and updating the PRL, which gave him a error.

    Was hoping someone could help me out here.

    submitted by /u/AnthonyLF
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    Lost mail under share menu

    Posted: 25 May 2018 06:53 AM PDT

    I installed Airmail 3 for my mac. It replaced the email in the share option. Airmail wasn't working very well so I deleted. Now I am unable to get mail back under my tab. I did check under share menu extensions and it is not an option. Anyway to get it back? or is apple mail bitter at me lol.

    submitted by /u/jafu12
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    Volume Increase/Decrease hotkey in all applications

    Posted: 25 May 2018 03:35 AM PDT

    How do I manage to create hotkeys, so my keyboard can turn down/up the overall volume in my system. This doesn't seem to work: https://imgur.com/a/w2vVwho

    submitted by /u/Inkind-
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