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    Sunday, July 19, 2020

    Apple Help I am wanting to update my Mac from Mavericks and noticed that I have High Sierra available in applications. Is this the real app? Did not manually download it. Does this happen with automatic updates?

    Apple Help I am wanting to update my Mac from Mavericks and noticed that I have High Sierra available in applications. Is this the real app? Did not manually download it. Does this happen with automatic updates?


    I am wanting to update my Mac from Mavericks and noticed that I have High Sierra available in applications. Is this the real app? Did not manually download it. Does this happen with automatic updates?

    Posted: 19 Jul 2020 12:21 PM PDT

    iPad air 2 losing image quality, help?

    Posted: 19 Jul 2020 11:51 AM PDT

    Unable to activate/finish set up after factory reset after phone could was constantly searching for network. Tried to reset network settings before the factory reset. Networks settings tab was blank. Please help.

    Posted: 19 Jul 2020 08:39 PM PDT

    Airpods 2nd gen replacements syncing issue

    Posted: 19 Jul 2020 06:01 PM PDT

    So i was sent replacements for both (L & R) airpods. After trying with support for hours, troubleshooting all sorts of ways nothing helped.

    Found out that my right airpod is on firmware 2D15 while the left one is on 2D3, did this by pairing them to my iphone individually, so they both show up as two separate individual airpods.

    Eventually read online that Apple has been shipping some replacement airpods with firmware 2D3, which is not available to the public. Its kind go a gamble with whatever firmware you get, but most people were SOL if they had 2D3.

    Apple's solution was to release firmware 2D15 so airpods can update and be paired together, but ive been trying to get the airpods to update to no avail and now Apple support is telling me they want to place another hold on my account just to send out the replacement airpod, they already placed a hold for $160 for the two airpods they sent but the hold is still there since shipping is still on the way and they have to inspect the airpods.

    The left airpod just does not want to update at all, any solutions?

    I've tried:

    • Connecting airpod to apple device and listen to content for 30 seconds (music)
    • placing airpod back in case and closing lid
    • plugging in the case and leaving next to iphone and or ipad (whatever its synced to) overnight to update

    none of these methods helped, i also tried to "forget" the airpods and re-pair them multiple times. Nothing. Anyone else have any suggestions?

    submitted by /u/had0ukenn
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    Locked out my apple account HELP

    Posted: 19 Jul 2020 09:24 PM PDT

    Hi! I got locked out my own apple account for some reason. I know the password but it's requiring me to input an old number I don't even remember. I also don't have any access to the other devices for confirmation anymore.

    Is there any way I can recover my account? Please help me.

    submitted by /u/doolapeep
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    Questions about iCloud/backing up and issues connecting from iPhone to MacBook

    Posted: 19 Jul 2020 06:27 PM PDT

    Hello, I use an iPhone XR on iOS 13.5.1 and a MacBook Air on Catalina 10.15.5.

    This all started because I wanted to clear up space on my MacBook in hopes of making it function better. I have about 40gb left of storage on it and the majority of my storage is taken up by an iOS file, my backup of my phone. This backup is from 2018, and I haven't been able to back up since then because every time I plug my iPhone in, it disconnects and reconnects constantly, prompting me to "trust the computer" and then disconnecting again. The cord I use is an authentic Apple cord and it works perfectly fine otherwise so I know that's not the issue. So I can't really back up my iPhone to my Mac again, which is an issue in itself. I read online that I could move my iOS file onto my external hard drive to clear up space, but I also can't really do that when my phone does not stay connected for more than 3 seconds.

    Additionally, I haven't backed up my MacBook since 2018 because Time Machine is constantly stuck on the "preparing backup" phase. I have looked online for this as well and it seems like a lot of people have that issue but none of the solutions I'm finding work.

    I do have 2TB of iCloud storage on a family plan though. I'm not sure the mechanics of iCloud.

    So, for one, I am wondering if I should even bother trying to backup my phone to my MacBook if I already have it backed up with iCloud? Should I just outright delete the backup of my phone from 2018? How do I fix the issue with my phone disconnecting and reconnecting when I plug it in? And omg has ANYONE figured out how to use Time Machine successfully??

    I am super cautious when it comes to backing up because as someone who has had one MacBook stolen and one broken, I like to have as many backups in as many places as possible. Sorry if these are stupid questions, I am not very tech-savvy. Thanks in advance!

    submitted by /u/emmchilada
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    How do I emulate Assestive Touch or a click on the home button after restoring after bootloop?

    Posted: 19 Jul 2020 06:09 PM PDT

    My iPhone 7 (iOS 13.5.1) 256 GB GSM just recently bootlooped due to hard restart after incredible lags and instant app crashes probably related to full storage. I just now reseted and updated it with iTunes, but my problem is that my home button is broken and I can't "Press home to open". Now I wonder how I can emulate this press or why the hell it even is necessary, I mean devices without any home buttons can be operated too. When I plug it into iTunes it just says that activation of the iPhone failed because the SIM is deactivated.

    Any help would be gladly appreciated.

    submitted by /u/Hennes4800
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    I can’t add a payment method

    Posted: 19 Jul 2020 09:52 PM PDT

    Hi I'm trying to add a payment method. I want to add the mobile phone one but everytime in try to press done after selecting it it says "we can't complete your request at this time. Try again later" Someone pls help

    submitted by /u/luckiemehh
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    Does Mac OS Big Sur Support Standard USB HID Joysticks?

    Posted: 19 Jul 2020 06:02 PM PDT

    Specific reason is for Raphnet Classic controller to USB adapter - V3

    Question as stated in the title.

    submitted by /u/TPike22
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    Could someone please help me with this issue? This iphone is in a constant loop of turning on and off wen i try to turn it on. I trired factory resetting it and its still doing this, how can i solve this provlem if you know how please and thank you!

    Posted: 19 Jul 2020 09:30 PM PDT

    Apple Thunderbolt Display Weird Line Appears in Corner

    Posted: 19 Jul 2020 09:26 PM PDT

    Hi all,

    I just bought a two Thunderbolt Displays on from a single seller on Facebook Marketplace, I briefly inspected the displays and did not notice any issues, when I connected the displays to my Mac mini at home after about five minutes the attached started to appear on the screen, I tried connecting one of the monitors to my MacBook and again after five minutes the lines appeared, any ideas what this issue could be, is there any way to fix it or did I just get screwed out of my money?

    Any help would be greatly appreciated!

    https://imgur.com/ANjnXuu

    submitted by /u/jc21095
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    How to force app (spotify) to open in full screen mode?

    Posted: 19 Jul 2020 09:22 PM PDT

    Just got a new MBP and can't seem to get Spotify to open in its own space/full screen mode. My old Macbook Air on High Sierra had no problem doing this.
    I can maximize spotify and have it in its own desktop space, but when I close it and re-open it, it's a small window on my main desktop.
    How do I force it to always open in its own space in full screen?

    submitted by /u/mattmacneil
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    Quality problems with Apple Photos when editing .RAW

    Posted: 19 Jul 2020 09:19 PM PDT

    I love working with the Photos app because that's where I manage my photo files, but what is causing the two problems in the Photos app when editing RAW photos?

    Example and comparison to Lightroom maxing-out the 'shadows' slider.

    Two clear problems spotted:

    1) the sky on the lower left 'glows'

    2) poor compression/graininess when zoomed-in

    Can I avoid the problem and achieve smooth photos using Photos without resorting to Lightroom?

    submitted by /u/jimbolic
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    Can someone with technical support knowledge answer a question for me?

    Posted: 19 Jul 2020 12:17 PM PDT

    Hi all,

    Hoping someone here with some technical support experience can answer a question for me.

    I sold a phone on Craigslist and I believe the person I sold it to is trying to scam me. She said she wants her money back because I didn't disclose there was an aftermarket screen. There is no aftermarket screen on the phone I know this for a fact as I got the phone 6 months ago new from apple. They said they called apple and apple confirmed over the phone that it's an aftermarket screen, but I'm pretty sure that's not something apple can even do without seeing the phone in person. Can anyone confirm?

    Seriously from now on I'm just gonna toss stuff out instead of trying to sell it. Not worth the hassle. 😂

    Once I get my ducks in a row I will be reporting this to the local police.

    submitted by /u/OldJoeCrow
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    Archiving old ipads and their software.

    Posted: 19 Jul 2020 08:19 PM PDT

    So i have a few ipads (1,2,4,air2) still in functioning condition that i have stopped updating for a few years or at this point a decade so that their apps are not destroyed. Is there any way to save their software? Or are there any emulators that can even run their oudated software? They have a lot of great ios games that do not exist anymore (or are plagued with ads) and I would love to save them. If there is a way to tranfer their software between the four that would be great too.

    submitted by /u/ThebigChen
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    Will music that I manually downloaded to my Iphone be deleted when i sync it to my laptop if i delete it off my itunes library on my laptop?

    Posted: 19 Jul 2020 04:22 PM PDT

    So, I have about 50GB of music that I manually downloaded to my laptop and then to my IPhone. I have the music on my phone but what to free the 50gbs from my laptop, will the music be delete from my phone when I connected back to Itunes if I delete it off my iTunes library on my laptop? I know itunes is weird with syncing and music.

    Any help is appreciated.

    submitted by /u/throwninawayyyy
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    Flash player.app.zip malicious software help!

    Posted: 19 Jul 2020 08:43 AM PDT

    I recently found a file on my Mac called Adobe Flash Player.app.zip and have heard of the fake adobe pop ups. Was just thinking this morning about any security issues and thought of that, so I searched my files and found it. I somehow must have fallen for this years ago and have no idea what all of this means if I installed this. I just know it's bad.

    I found this website: https://www.imore.com/another-psa-again-malware-disguised-adobe-flash-targeting-macos

    (Also is that website a legit source of information?)

    And want to follow the instructions to remove it, but what could this have done to my computer? What kind of security issues were allowed because of this? I've been suspicious of security issues for a long time without much evidence of anything.

    How can I clean up this mess? I'm pretty scared right now.

    I have an older version of MacOS (Mavericks) on my computer because of old programs that will not run so I don't know if it would have been blocked.

    I was unable to find an Adobe Flash Player certificate with "Addy Symonds". Not sure what that means, but I have over a hundred certificates in there.

    Also unable to locate these: /Library/Scripts/installd.sh /Library/Scripts/queue /var/tmp/.ur-* /tmp/.gdm-socket /tmp/.gdm-selinux

    How do I even get to /var?

    Could someone have had access to my stuff without me knowing? What could they have access to with something like this?

    Edit: I can't find it in downloads, just spotlight/other and it says Zip archive.

    submitted by /u/littlesunchoke
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    Boot Camp Assistant not cooperating with me after the three potentially resolving terminal commands have been entered on my Catalina OS Macbook Pro

    Posted: 19 Jul 2020 07:50 PM PDT

    Catalina Version 10.15.5

    I have done all that is instructed until the 2:38 timemarker by this guide (including wait for the terminal to inform me that there is no storage left to do the rm command) and I still get the following message.

    https://preview.redd.it/4rfivyqbexb51.png?width=1584&format=png&auto=webp&s=2410d6ff954be48d67018880be5f30a07d80642f

    What am I not doing that will allow me to continue?

    submitted by /u/LucasetaK
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    My airpods case got put through the washing machine and the dryer, the case can plug in just fine but is it okay?

    Posted: 19 Jul 2020 03:59 PM PDT

    My left AirPod never automatically connects

    Posted: 19 Jul 2020 07:39 PM PDT

    I can put my right AirPod in my ear alone and it gives the noise and connects to my phone automatically.

    I put my left one in alone and nothing. I have to manually go in and route music to it.

    Any ideas how to fix this?

    submitted by /u/dancingdruids
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    How to get photos from an old Ipad back?

    Posted: 19 Jul 2020 07:05 PM PDT

    How to get old photos from a different device back on my ipad

    Like a week ago I accidentally signed out of iCloud and lost a lot of old photos from a different device that meant a lot to me. I have used all the storage on my iCloud and I only got like 5 photos/videos back. How much time do I have to get them back and how do I get them back? Thank you

    submitted by /u/mat_ty_P03
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    MacBook Pro Spilled Water - No Keyboard/Mouse Connectivity

    Posted: 19 Jul 2020 03:15 PM PDT

    A few weeks ago I spilled water on my MacBook Pro. I bought it in 2015. It was not a lot of water, but enough that when I held my computer upside down, some came out. I let the water drip out and left it in a warm room in our house that gets a lot of sun. After a week I turned it on and could type in my password, but then my computer would just reloop me to put my password in, until it eventually shut off.

    I let it sit for a week or two and magically I was able to turn it on! I couldn't type in my password, however. I started it in recovery mode and got this screen:

    https://imgur.com/gallery/ly4FN1G

    I understand that means there is no keyboard/mouse connectivity.

    Due to COVID (I'm in California) most things are shut down and I cannot get a Genius Bar appointment. I don't know what to do from here. Should I buy a keyboard and mouse and see if those work?

    I'm really at a standstill because I can't get an appointment and I don't know if more has failed that the keyboard/mouse. I am trying to not buy a new laptop if I don't have to, since I just use this occasionally. But at this point I don't know what to do since I can't take it in and I don't know how long things will be like they are.

    Thanks for reading!

    submitted by /u/movetosd2018
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    Activity app will will not open

    Posted: 19 Jul 2020 06:56 PM PDT

    https://imgur.com/gallery/qQru6O6

    I picked up an Apple Watch to use mostly for the activity app but it will not load. I've unpaired and paired the watch, deleted the app, reset the watch, etc. I cannot figure out why it won't load on my phone. Anyone have any idea what's going on?

    submitted by /u/MissXmasBaby
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    iPad Mini 2 Low Battery when fully charged

    Posted: 19 Jul 2020 06:54 PM PDT

    Got an iPad mini 2 that wouldn't fire up after running flat. Initiated recovery mode and reset via iTunes on a laptop. Overnight and despite being on charge, again it shut itself down and wouldn't start, despite being charged it only showed the low battery warning. Currently running recovery once again.

    Does anyone know the cause or have a long term solution?

    submitted by /u/djmcaleer93
    [link] [comments]

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