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    Thursday, November 22, 2018

    Apple Help HELP : Chrome homepage is spyware

    Apple Help HELP : Chrome homepage is spyware


    HELP : Chrome homepage is spyware

    Posted: 22 Nov 2018 05:00 PM PST

    https://imgur.com/a/DrzYUtV

    There are currently no extensions, home page is set to google.com and no programs on the computer that have MacKeeper. I have ran Malwarebytes and nothing has come up.

    submitted by /u/skateshindler
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    Can I use an iPhone XS purchased in Japan in the United States?

    Posted: 22 Nov 2018 09:33 PM PST

    I looked up this page and it seems that the bands are similar, but I'm not quite sure of the difference between GSM and CDMA, etc.

    submitted by /u/ShiningRedDwarf
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    Accidentally locked out of my new phone during setup.

    Posted: 22 Nov 2018 08:31 AM PST

    Good morning to all and Happy Thanksgiving for those who observe, I have an issue.

    Yesterday evening I got the new IPhone XS Max from my mobile provider. Once I got home I went to iTunes to set up my new phone and went through all of the initial setting and info including passcode. This is where the problem begins.

    I never use a passcode (or any sort of locking feature), I never have because I have always seen it as cumbersome but that's not the point. For some reason once I plugged my phone into my PC to connect with iTunes, I decided to add a passcode that I could just disable later on due to the prompt on my new phone followed by my device asking for my iTunes account login.

    I input the passcode once to set it, and then when prompted to re-enter it I did so correctly as I was not notified that both passcode entries didn't correspond with one another so as far as i am aware my passcode is what I wanted it to be at the time.

    After that I went to iTunes to restore my phone from the previous backup which prompted me to turn off "Find My IPhone" which I did, and then iTunes told me that it cannot restore the backup due to a passcode being on the phone. Okay, no problem let me just unlock it and disable the passcode.

    I enter the passcode as I believed it to be and my phone did not unlock. I tried again and again until my phone was disabled for x amount of time.

    I went through the motions of googling solutions and found "RECOVERY MODE" and something called "DFU MODE" which in the forum i read stated that DFU Mode will always work. Recovery mode did not work as it didn't reset the phone to factory settings and DFU mode worked until I received an unknown error code 4013 which apparently is a disconnection between the device's USB and the USB connector or drive or something of that nature. This is a brand new cable that came with the phone so why I'm having that issue as well I have no idea.

    Currently I have connected to a different USB drive and am in the process of DFU Mode once again.

    Is there any way that I can fix this issue aside from some of the unhelpful things I've read like "download this software to bypass iPhone passcodes" or "try this restore mode but disable all of your antivirus and firewall first."

    It's also Thanksgiving here in the good ol' US of A so my mobile provider is closed today and none of the stores that can help such as Best Buy don't open until 5pm today and I really don't feel like standing in line for hours outside just to have some tech support employee perform a simple action that for whatever reason is not available to find with a simple google search.

    submitted by /u/pirate_door91
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    Can’t update payment info or buy things on App Store

    Posted: 22 Nov 2018 10:22 PM PST

    Even free apps I can't download as it says my payment was declined repeatedly, same debit card I've always used. Makes no sense very confused it happened suddenly now I can't download anything, no I don't owe apple any money I've checked subscriptions etc. Please help.

    submitted by /u/Nesspah
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    Imac g5 intell help!!!

    Posted: 22 Nov 2018 10:20 PM PST

    I try to boot and get invalid memory access at %SRR: 00000000. 066 10b84 %SRR1 : 10000000. 00003030 And a bunch of system info how do I fix this?

    submitted by /u/CakePlayzGames
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    Apple Pencil (2015) lightning/charger connector broke off

    Posted: 22 Nov 2018 09:28 PM PST

    I always charged my pencil straight from the ipad, which surprise surprise, eventually caused the connector to break off when I accidentally moved it towards the pillow.

    But its not the thin piece of metal that I'm talking about. Its the entire metal part that I assume connects the port to the battery, including the wire ribbon thing. Its all in one piece, and the plastic on the pen only has 2 small cracks with no plastic breaking off. The pencil still works perfectly fine, but I'm now unable to charge it. I've tried carefully putting the connector back in, but the pencil isn't charging. I would really like to get this pen fix since I actually have a lot of stuff to do with the pen and don't want to wait to get it replaced.

    submitted by /u/Error_404_NoUsername
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    Should I use APFS for an external hard drive (non-SSD) for Time Machine?

    Posted: 22 Nov 2018 09:27 PM PST

    I know APFS is optimized for SSD, but does it offer any advantages for non-SSD hd's? Or is Mac OS Extended (HFS) for this purpose still the way to go?

    submitted by /u/question_23
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    Why doesn’t my message go though to the other person? Am I truly blocked?

    Posted: 22 Nov 2018 09:06 PM PST

    It never says delivered. We both have apple devices. They are the ones who always text me goodnight and stuff..... does this mean they blocked me if it never says delivered?

    submitted by /u/Dementer02
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    Updated Macbook is asking for passcode used to unlock my iphone but it's saying it's not correct

    Posted: 22 Nov 2018 08:17 PM PST

    Just updated my macbook and after putting in my info for my icloud account, it's asking me to enter the passcode used to unlock my iphone. It's not asking for the temporary passcode it sends when logging in with a new device, but my actual passcode. Problem is it won't accept it.

    Edit: https://imgur.com/a/pFf1mjy

    submitted by /u/Paiagrown
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    Can I use my Macbook Pro (2009) as the screen and keyboard of the new Mac Mini?

    Posted: 22 Nov 2018 06:55 PM PST

    My Macbook Pro is outdated, I know. The software is ancient. But it's still in perfect condition. Do I need to buy a new screen and keyboard for the new Mac Mini, or can I use my nine year Macbook Pro as a front?

    submitted by /u/ID-10
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    iPhone to TV adapter

    Posted: 22 Nov 2018 06:40 PM PST

    I'm looking for an adapter that will allow me to put what I see on my phone onto a TV screen. However, I'm having trouble finding a legit product. Everything I see on Amazon seems a bit shady. As in bad views or possibly fake reviews. There are many options. I don't what to trust

    Any recommendations?

    submitted by /u/TeufeIhunden
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    New iPad Pro with faulty screen. No Apple Store nearby

    Posted: 22 Nov 2018 06:29 PM PST

    Last week I was on the states and I bought a new 11 inch iPad Pro. All good but yesterday I noticed there's is a blue line on the screen that shows up with dark colors https://imgur.com/gallery/ZdhyZn6

    The problem is that I'm back in my country and we don't have Apple Stores, only Apple Authorized Service Providers. One of them took a look at it and said my device was elegible for servicing, however they can't do anything because the new iPad hasn't launched in my country yet.

    The problem is they are not sure when is the product launch date. And even then, they are not sure if it's going to be the same model for exchange purposes.

    What are my options? Or I'm SOL?

    submitted by /u/All-Your-Base
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    All sounds play through my iPhone even when lightning adapter is plugged in.

    Posted: 22 Nov 2018 06:26 PM PST

    I have an iPhone 7 Plus 246gb

    I have 2 different lightning to 3.5mm adapters but all sounds are coming through the phones speakers. Tried both of the adapters with auxiliary cords and headphones.

    I have no idea what's happening, it just started this morning.

    I have fully shut down the phone and restarted.

    Please help :(

    submitted by /u/Reesbird
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    [Help] Trying to sign into iCloud, have two devices, but neither can approve the other.

    Posted: 22 Nov 2018 06:11 PM PST

    Hi! I'm trying to log in to iCloud on my early 2015 MacBook air and my iPhone 8 to use iMessage Apple Pay, but both tell me to upgrade by account security be setting up two factor authentication. When trying to do so, both get stuck on "waiting for approval..." with neither device able to approve the other.

    submitted by /u/MemesOnAStick
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    3rd gen Apple TV remote not working

    Posted: 22 Nov 2018 05:04 PM PST

    I'm having some issues with my 3rd gen Apple TV. The remote looks like it's working (light on Apple TV is flashing when pressing buttons), but nothing is happening. I've tried the following;

    1. Several resets of the Apple TV via unplug and replug

    2. Attempted reset of remote by holding down and menu

    3. Unpair and repair of remote

    4. Cast from YouTube on iPhone to Apple TV (works)

    5. Cast from iTunes to Apple TV (prompts me to login which I can't do with a broken remote

    6. New battery in the remote

    Any other thoughts would be great. Happy thanksgiving!

    submitted by /u/coachlasso
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    Imac invalid memory access please help idk what to fo ��

    Posted: 22 Nov 2018 04:29 PM PST

    I can uplote the display output if needed

    submitted by /u/CakePlayzGames
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    Can anyone identify these Macbook Pro (2015, early) parts / give a breakdown?

    Posted: 22 Nov 2018 02:32 PM PST

    Hey guys,

    I just had my Macbook in for repair at the offical store. They wanted 770 USD to do my repairs which is... well, out of my wallet. It is beyond warranty so I think I have to give it a shot myself.

    I had to pay for the troubleshooting so here is what they said: they machine has water damage. It seems like water has come through the keyboard. The touch pad is most damaged. It is therefore necessary to switch the case. This includes keyboard, touch pad and battery.

    Please look at attached photos:

    1 https://imgur.com/a/wyyNSL6 2 https://imgur.com/a/61Nn78G

    I guess picture looks like the part that needs switching? Is this a lost cause mayhaps?

    Thanks again.

    submitted by /u/ohboil
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    Help with iPhotos

    Posted: 22 Nov 2018 02:03 PM PST

    Running the latest version on my MacBook Pro. Have an issue with importing photos from my camera. I don't have the date stamp set up when I take pics, so when I import in the order that the pics were taken and move to iPhotos and into a new folder instead of showing in chronological order they all are mixed up. (example: photos from end of trip end up being in the middle of the sequence when looking at pics) How do I fix the issue, without having to rename 500+ pics?

    submitted by /u/Bigocali311
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    Staingate past warranty? Tips for Cleaning

    Posted: 22 Nov 2018 01:46 PM PST

    Hi,

    I have an Early 2013 macbook pro. Though I have noticed the "staingate" issues on my laptop for a while, I only recently looked into it and saw that Apple was fixing staingate issues free for laptops purchased within 4 years. Unfortunately, mine is now >4years old. Does anyone know if there is any chance they may still replace my screen for free? If not, does anyone have any tips for removing the rest of the coating myself? Would it be a bad idea to remove all of the coating?

    Thanks!

    submitted by /u/Theobviouschild11
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    Apple Watch stealing Messages notifications from iPhone while charging

    Posted: 22 Nov 2018 12:44 PM PST

    Hi all,

    I wear my Apple Watch (series 1) once a week, the rest of the time it's at home on the charger.

    But lately I've been having a problem that when I receive an iMessage, the notification will appear on my iPhone and then immediately disappear because it shows up on the Apple Watch, which is at home on the charger.

    I will literally be looking at my lock screen and see a message come in, then immediately disappear. But if I check the watch, there it is.

    Often I'll be doing something, occasionally checking my phone and seeing no notifications. But later, when I unlock my phone and open my Messages app, there are dozens of unread messages and angry impatient people waiting for me.

    The watch is "stealing" notifications as if it's on my wrist even though it's on the charger.

    If I power off the watch, things work as expected, notifications all arrive on my iPhone normally. But I can't keep my watch charged while powered off.

    I have factory reset the watch and restored the phone, neither of which have solved the problem.

    Any ideas?

    submitted by /u/pmjm
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    Apple demanding £150 for problem they caused

    Posted: 22 Nov 2018 12:31 PM PST

    2015 MacBook Air I'm from the United Kingdom

    TL:DR Brought Mac to Apple as when charging was smoking. Melted residue on charging port. Brought to Apple shop then they sent it to America. Ring me saying they will clean free of charge as their fault. 2 days later ring me again saying laptop now broken, won't charge and they want £150 to fix.

    14/11/18 - Mac is charging as normal but started to get super hot and I was unable to remove the MagSafe charger from it unless I pulled really hard and when I did there was a brown stick substance on both the charger and the charging port.

    Obviously seeing this I stopped charging it but at this point my Mac was still working as it had charge and if I plugged the charger back in it would still charge, whilst getting super hot.

    16/11/18 - I brought my Mac in the store, showed then and told them the problem. They put their charger in and as expected, heated up extremely hot.

    The support worker told me that he was worried and it's a big problem, at which he proceeded to go speak to what I assume is his manager. He then came back and took the laptop and my charger and said that the laptop has to be sent to America to get checked out and they will contact me within 3 days telling what's wrong.

    20/11/18 - Finally get a call from Apple support confirming there is a substance on the charging port and that they are going to clean this off as this is what is causing the problem.

    The Mac is still fully functional at this point and Apple are making no suggestion that the residue is my fault. The cleaning will be done free of charge. At the end of the phone call they said they will call me back in half an hour to confirm the return.

    22/11/18 - Didn't receive the call back so I rang them back today and asked what's going on with my laptop, to my surprise the woman said there is a note on the file saying the laptop needs cleaning however she will call me back half an hour later.

    They call me back and say that now the laptop does not work, I owe them £150 for new replacement parts and a new charger. I tell them how can the laptop be broke if I sent it to them fully functional and two days ago it was fine and all it needed was a clean. The woman said she will investigate this and call me back.

    I ask can I have the laptop back in the state I sent it to them in and the lady replied "You can but it will be broken and won't charge".

    Obviously I'm confused as to why the laptop is now 'broken' even though 2 days ago it was fine. Also why would I be charged for this considering 2 days ago they said they would clean it free of charge as it is their fault. Any help would be appreciated.

    submitted by /u/AVGA11
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    restore ios 11

    Posted: 22 Nov 2018 12:27 PM PST

    hello i need solution, on my ios version is 11.2 i need to restore restriction locked passcode without update it, find my iphone is enabled, just to go screen where i can enter icloud login and password

    submitted by /u/whatl0ol
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    Reinstalling OSX on completely blank MBP 2015

    Posted: 22 Nov 2018 04:44 AM PST

    Hi Folks

    I think I messed up badly with by MBP, just trying to work out how bad.

    As a heads up I was running the latest public version of Mojave on early 2015 MBP 13" and I started getting weird pictures during the boot up sequence (of a keyboard and mouse).

    After some research I thought it may have been a matter of resetting PRAM, so I tried that and it was working fine for a week or two.

    Anyway same thing happened to me again a few days later and I tried probably a dozen times to reset PRAM again but to no avail. I ended up being able to boot it up with an external keyboard/mouse, so tried forcing it in to recovery mode and doing a fresh install of Mojave, but didn't change anything. So then had the brilliant idea of completely wiping the HDD and now there's nothing.

    So question is, how do I create a boot disk (preferably USB) or at least install a clean version of OSX to establish if it's a hardware/firmware problem? Or do I need to take it to the Apple Store? And when I say there's nothing on the hard drive, I can't even get it in to recovery mode now.

    Thanks in advance!

    submitted by /u/fiftieshouseholdguy
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    2011 MacBook Pro just died. Need help extracting data from HDD

    Posted: 22 Nov 2018 01:02 AM PST

    Hi everyone!

    I have this old Mac book pro (2011) which suddenly stopped working. When I took it to repair they said the motherboard is fried and I need to do a whole replacement which will cost around 400 USD. So I decided to leave it as it is and go for a new MacBook so here is my question.

    I only want to recover my files. Specially photos in Photos application. What's the easiest method to do this? I have a external HDD enclosure which I can use to host once I remove the HDD from the laptop. I have done this numerous times on Windows laptops but with Apple I'm bit hesitant as I have no idea about the file system nor the encryption used. By extracting data like this will I be able to recover all my photos in "Photos" application as well?

    Just want to know this before I disassemble to laptop to get out the HDD.

    Please help. Thanks a lot!

    submitted by /u/mshassy
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    Safari search redirects to bling

    Posted: 22 Nov 2018 09:56 AM PST

    My safari browser redirects to bling whenever I type something in the search bar. It seems as if its some sort of ad or malware. I've cleared my history & data from the browser in addition to deleting cookies + website data ( there isn't any other way to "reset" safari). I've run clean my mac nothing comes up. I'm at a bit of a lost on this one any help would be greatly appreciated. Thanks

    I have a 15inch macbook pro running the latest macOS version 10.14.1

    Should I just do a fresh install ?

    submitted by /u/Article_a
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