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    Friday, May 25, 2018

    Apple Daily Tech Support Thread [May 24]

    Apple Daily Tech Support Thread [May 24]


    Daily Tech Support Thread [May 24]

    Posted: 24 May 2018 08:12 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Apple wins $533.3 million from Samsung in latest iPhone patent retrial

    Posted: 24 May 2018 02:45 PM PDT

    Steam Link App for iOS Rejected by Apple

    Posted: 24 May 2018 04:00 PM PDT

    Steam Link App for iOS Rejected by Apple

    On Monday, May 7th, Apple approved the Steam Link app for release. On Weds, May 9th, Valve released news of the app. The following morning, Apple revoked its approval citing business conflicts with app guidelines that had allegedly not been realized by the original review team. Valve appealed, explaining the Steam Link app simply functions as a LAN-based remote desktop similar to numerous remote desktop applications already available on the App Store. Ultimately, that appeal was denied leaving the Steam Link app for iOS blocked from release. The team here spent many hours on this project and the approval process, so we're clearly disappointed. But we hope Apple will reconsider in the future.

    submitted by /u/SoftwareETC
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    iPhone X is my ultimate unwanted screenshot machine

    Posted: 24 May 2018 04:32 AM PDT

    Hey there! Is it just me or the location of the power button vs. volume up button (combination of these two results in a screenshot) is so unfortunate that I end up with several unwanted screenshots every day? It feels kinda natural for my fingers to oppose pressing the power button with pressing the volume up and vice versa. Great device otherwise though!

    Edit: thank you for the gold kind stranger! Now I need to take a screenshot of it :-)

    submitted by /u/mrqpa
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    Do NOT ask Apple for a copy of the privacy data they have on you...

    Posted: 24 May 2018 08:03 AM PDT

    Otherwise you'll be forced to add up your iTunes purchase history amount and come to a realization you have spent $24,751.47 since 2006...

    https://ibb.co/ffpLko

    submitted by /u/gacbmmml
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    Apple now offering one free month of upgraded iCloud storage plans

    Posted: 24 May 2018 08:44 PM PDT

    Apple has rejected iOS version of Steam Link app, Valve says

    Posted: 24 May 2018 06:55 PM PDT

    Apple should make a watch face for the Apple Watch that looks like the Apple Watch from 1995.

    Posted: 24 May 2018 09:21 AM PDT

    Internal Documents Show Apple Knew the iPhone 6 Would Bend

    Posted: 24 May 2018 07:32 AM PDT

    iPhone found after months of being buried in snow. Help reunite it with the owner!

    Posted: 24 May 2018 07:46 PM PDT

    My brother works for Aspen Mountain in Colorado. Now that the snow is melting, he came across an iPhone that seems to have been buried since February. He'd love to reunite it with the owner as I'm sure there are photos and info that they'd like to have.

    Here's what we know:

    -found underneath the Ajax Express chairlift on Aspen Mountain

    -date that the phone read when turned back on was Feb 23, 2018

    -medical info section on iOS reads the name J.M. Hatfield

    -type of iPhone and case color/brand being withheld to allow owner to ID (in addition to an actual ID) to prove ownership

    Let's try and get it back to the owner!

    submitted by /u/jeffherb
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    Gruber suggests Mac App Store to get iOS 11-style redesign in macOS 10.14

    Posted: 25 May 2018 01:07 AM PDT

    When realistically are we expecting iOS 11.4? Are Apple likely to once again pull Messages in iCloud & AirPlay 2 at the eleventh hour?

    Posted: 24 May 2018 11:21 AM PDT

    How is your pair of AirPods after 1 year of use?

    Posted: 24 May 2018 08:32 AM PDT

    I'm thinking of buying AirPods if I can sell a giftcard I won today. What i'm wondering about is generally how they are after around a year of use. Has the battery degraded as they do with phones? Is the case easy to clean? How is the case holding up, wear and tear...

    submitted by /u/sjokosaus
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    Sticking with it: iPhone X sales have to disappoint eventually. or, If at first a narrative doesn't succeed, try it, try it again

    Posted: 24 May 2018 05:29 PM PDT

    Thanks for doing me a solid Apple

    Posted: 24 May 2018 06:58 PM PDT

    Apple really had my back recently. I've been buying iPhones and Apple products since 2011. They've always had top tier customer service imo. But recently they went like totally above and beyond. I had a Series 2 Edition, no Apple care (I'll never not get Apple Care again). You'd think after so many years I'd LEARN but I didn't. This was actually the first time I didn't get it for a product because I'd never really used it prior!

    Anyway, the waterproof seal fell out of my Digital Crown. Took it to Apple and they waved the $800.00 service fee. Then they sent me a brand new watch for free. After speaking to a rep on the phone they told me I'd be getting a band with the watch. I was like cool! When I went to pick up my device there was no band but I wasn't really disappointed because hey! they just replaced my watch! The sales rep said "I'd just give them a call and I bet they'll help you out". Called and ended up speaking with this awesome rep on tech support who transferred me to a customer relations person. They were like "Typically we don't send a band, but since you were told you'd receive one, we will send you one free of charge on us". I'm like "WOW! Are you sure?" And she's like "Totally". So now they're sending me a replacement ceramic cloud sports band too. I was really impressed with the level of customer support I received!

    So aside from just replacing my items I just want to thank you guys at Apple for always being really kind on the phone even when I have ridiculous or minuscule issues and always keeping it together at work. I'm sure you guys get thousands of the same calls all day and we are all human here, but you guys have never failed me.

    THANK YOU.

    submitted by /u/Kosmosnoetos
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    Siri can parse requests for certain tasks within apps!

    Posted: 24 May 2018 03:39 PM PDT

    I was digging through all sorts of menus and the lock screen version of Wallet to try to figure out how to remove some old store loyalty cards. Finally, I decided to just search for the solution online, so I summoned Siri and asked "How to remove Apple Wallet cards", which surprisingly launched the Wallet app where I could easily remove the cards from the "Passbook". I was surprised that it didn't just do a web search, as I had asked it in the form of a question/how-to. Pretty neat! I wonder what other features this type of behavior works for.

    submitted by /u/scottg96
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    Apple patent shows Siri providing smart replies when you can’t answer the phone.!

    Posted: 24 May 2018 09:00 AM PDT

    Third party Twitter apps like Tweetbot and Twitterrific are likely to stop working after August 16th 2018

    Posted: 24 May 2018 04:45 AM PDT

    The developers of several popular third party Twitter clients Talon, Tweetbot, Tweetings, Twitterific have jointly created a website to announce their views.

    A previous dicussion can be found here.
    I'm creating a new thread since Twitter has released a new blog post on May 16th 2018 which hasn't been discussed in the old thread.

    Quick summery: The old API will be deprecated on August 16th 2018. The free tier solution allows you to retrieve the timeline of 15 Twitter users. Their pricing plan can be found here (image).

    The free API allows us to implement some push notifications, but they would be limited to 15 Twitter accounts – our products must deliver notifications to hundreds of thousands of customers. Pricing for Premium access is $2,899 per month for 250 users. To cover this cost, a third-party app would need to charge over $16 per month to break even. We have inquired about Enterprise pricing and hope that provides an affordable option.

    When the old API is deprecated and a solution is not found it will be the death of many Twitter apps and projects.

    submitted by /u/lumbdi
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    Apple Call

    Posted: 24 May 2018 05:21 PM PDT

    I just received a landline call (home phone) from Apple Support, saying that my iCloud account was breached, and to press 1 to continue.

    I was wondering if this is a legit call, or if it's nothing. My vote is leaning towards no, but I still have doubts. Thank you.

    submitted by /u/ps2sanandreas
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    What should I do with my 2011 MacBook Pro? It’s got a cracked trackpad, possibly a swollen battery, and no OS. Can it be saved or should I get rid of it?

    Posted: 25 May 2018 12:36 AM PDT

    It's sitting in my room and I don't know what to do with it. Can't even close the screen over.

    submitted by /u/CaptainReggie
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    iPhone x photos grainy/low resolution

    Posted: 24 May 2018 10:41 AM PDT

    When I take photos on my iPhone X, I feel like they are very low quality when you start zooming, compared to what I see online.

    This picture of my dog gets VERY grainy and blurry when you zoom in, which I find very odd. I'd even go as far as to say my old OnePlus 3 did better (besides the auto focus).

    Am I just not familiar of how to use the camera? This is just a standard Portrait image, with no edit besides the auto-HDR.

    submitted by /u/thewickedgoat
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    Apple Files Patent Describing the Next Phase of the iOS 'Do Not Disturb' Feature

    Posted: 24 May 2018 05:27 AM PDT

    Found a beige Power Macintosh G3 in a storage closet at my school.

    Posted: 24 May 2018 09:24 AM PDT

    Today in my orchestra class, we decided to do sectionals due to the absence of some students (it's exam season). Since the chorus room was already being used, the orchestra director ushered us (the violists) into a storage closet where we could do the sectional. This is what I found inside.

    Edit: The display is a Multiple Scan 720.

    submitted by /u/SpacePeanut1
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    Ives on Apple Watch

    Posted: 25 May 2018 02:14 AM PDT

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