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    Saturday, September 30, 2017

    Apple Help My App is Accessible, but not on my Home Screen

    Apple Help My App is Accessible, but not on my Home Screen


    My App is Accessible, but not on my Home Screen

    Posted: 30 Sep 2017 08:21 PM PDT

    I recently updated to iOS 11.0.1. Earlier today, I tried to reinstall Pokemon Go, which I had offloaded. After 20 minutes, no progress had been made, so I deleted it and installed it again. Now, it is nowhere to be found on my home screen, but I can still access it from the Siri App Suggestions or by swiping to the right and searching for it there. Does anyone know why this happened and how to fix it?

    submitted by /u/sleekseal
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    Why did iTunes randomly open and just show me the word "UCGovernor" on a white page in the store tab?

    Posted: 30 Sep 2017 08:09 PM PDT

    I was watching a YouTube video when iTunes randomly opened and it was just the word "UCGovernor" in plain text on a white, blank background while the store tab was selected. I got rid of it easily by clicking another tab, but it's still weird and I can't find anything on Google of it happening to anyone else.

    What is it?

    submitted by /u/JoeyBACON
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    Stuck at Black Screen during High Sierra Update

    Posted: 30 Sep 2017 08:01 PM PDT

    Was installing high sierra, said maybe ~45 minutes remaining.

    Accidentally unplugged the external monitor from iMac and now the screen is on but black with no cursor or indications. Hitting cmd + L or R brings up nothing. External monitor no longer getting any signal.

    It's been 7 hours, any chance it's still installing?

    submitted by /u/Flatop
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    New iPhone 7+ asking for wrong Apple ID

    Posted: 30 Sep 2017 07:26 PM PDT

    My wife has a brand new 7+ (running iOS 11) purchased from Apple (upgrading from a 6) and when we set it up, we restored from iCloud backup so apps, messages, etc would populate the new device. She signed in with her Apple ID and it seemed to restore properly. However, immediately she got a bubble screen that said she needed to sign in to the iTunes Store and it listed a different Apple ID than hers. We pressed cancel and it happened again with someone else's Apple ID. Both of the Apple ids belonged to people she went to college with (5+ years ago).

    Nothing we've done will stop this from happening. We've signed her out all across her phone and signed back in. She's deleted almost all of her apps and music. And yet, it she keeps getting these sign in requests.

    As best she can remember, neither of the people whose ids pop up ever purchased anything on her computer or phone.

    We've been trying to avoid the nuclear option of erasing everything and setting up as a new phone, so I'm hoping someone here has some ideas that can keep us from doing it.

    Everything I've googled either hasn't applied (a Mac rumors user who's restore was somehow still in progress), is no longer viable bc we're running iOS 11 not iOS 5, or suggests the nuclear option we're hoping to avoid.

    submitted by /u/HungryPigRight
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    Half screen during phone call bug

    Posted: 30 Sep 2017 09:36 PM PDT

    Hey guys, ever since I updated my iPhone 7 to IOS 11.1, anytime I go into a phone call and switch app, this would happen... Any ideas what to do?

    submitted by /u/xUnderthestarsx
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    Ransomware?

    Posted: 30 Sep 2017 07:23 PM PDT

    So my iPad is in lost mode and the display says I should contact apple.pass@mail.com in order to get in.

    I have changed the password on my ID but the device is still locked. Help? Anyone?

    submitted by /u/Nuitfunebre
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    High Sierra Not working well with parallels..

    Posted: 30 Sep 2017 09:19 PM PDT

    So i updated to high sierra after getting myself the new 2017 MacBook Pro 15'. And i am trying to get parallels 12 to work and it keeps giving me the follow error when adding the BOOTCAMP drive as a source.. Error: PRL_ERR_DISK_FILE_OPEN_ERROR (0x80021014) Path: '/Users/Sean/Documents/Parallels/My Boot Camp.pvm/APPLE SSD SM0512L (disk0).hdd'

    I do have read write access to the bootcamp drive through terminal using

    sudo nano /etc/fstab Then putting in LABEL=NAME none ntfs rw,auto,nobrowse

    And I was successfully able to add a folder onto the drive, and rename it, and delete it all within Finder.

    But for some reason parallels keeps giving me this error.. I have tried to use Parallels 13, but it doesn't even give me the option to add a bootcamp drive, even trying to do it manually.

    And bootcamp is successfully working when i boot up into it properly, but i want to be able to run them side by side!! Does anyone have any suggestions for me? or similar problems? The solution on parallels website aren't working.

    I had a bootcamp backup from my 2014 MacBook where i had windows 7 working, but i am unable to use windows 7 with the new macs, i can only use windows 10 -___-

    submitted by /u/sbom910
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    How can I enable command click on a Magic Trackpad 2, to work like a Macbook Pro? Example: Open a new tab when clicking on a link in chrome.

    Posted: 30 Sep 2017 06:39 PM PDT

    This is probably a really silly question, but I tried looking in settings and searching online. I would prefer if I could command click with my trackpad 2 and it would work like my Macbook Pro. Thanks!

    submitted by /u/snowcamo
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    iCloud Photos - Sync Broken

    Posted: 30 Sep 2017 06:17 PM PDT

    TLDR; Sync stopped working after importing older photos into Photos. Twice. On two different Mac devices.


    Hi all. I'm hoping someone here can help me. I'm stuck, and Apple has unfortunately been no help. I'm not hopeful of a resolution at this point.

    I've been using iCloud Photos for a while now, and for the most part it's been great. I like having all my photos across all my devices. I have an iPhone, iPad, MBP and an old MacMini that I use as a server. The iOS devices and the MBP use optimized storage, while the MacMini downloads originals. The Mini then gets backed up, nightly, so I always have a backup of my pictures should something go awry with iCloud.

    Originally, I only had pictures taken with my iOS devices in iCloud. 8 or 10 thousand or so photos going back 4 or 5 years. At some point I upgraded my iCloud storage, and imported a bunch of old pictures taken with some digital cameras I've had over the years. I went back to 2007, so 10 years worth of photos. I did that in July. At that point I had about 24k photos in iCloud.

    That all went well, so last week I decided to import more old photos. I decided to go back to mid-2003, when I got my first digital cameras. So, mid-2003 to 2007. In total, would be another 8 thousand or so photos.

    I imported all the old pictures into Photos on my MBP in a single import. All imported, they started uploading, and showing up on my other devices. Then it stopped. And nothing I did would get it to start uploading again. I contacted Apple, we went through the usual stuff which I had already tried from googling the issue: disabling/enabling iCloud Photos. Logging out/into my iCloud account. Reboot the machine many times. Tried different WiFi networks. Tried a wired connection. Rebooted our AT&T gateway, etc, etc, etc. Nothing. The photos would NOT start uploading again. Also, photos I took on my phone stopped showing up on my MBP. So sync was broken in both directions now on the laptop. My other devices were fine... changed I made on my phone showed up on my Mini, and vice-versa.

    After days of getting nowhere, I gave up on my Photos library on my MBP. I deleted it in its entirety. I then deleted the photos that DID import/sync from my Mini, and decided to try again. This time I decided to sync a single year worth at a time. So, I started with 2006, they imported, and eventually all uploaded and showed up all my devices. Great, or so I thought.

    Then I imported 2005. They imported and got about 3/4 of the way uploaded and... what do you know? Same thing. Stopped uploading. Stuck. Nothing. Contacted Apple again, went through all the same stuff mentioned above... and nada. Still will not upload from the Mini... and, the Mini stopped getting new photos from iCloud as well. Just like the MBP. Same exact symptoms.

    As I said, so far Apple hasn't been able to resolve this. I'm worried we're not going to find a solution that doesn't involve me dumping my entire library and starting over again, letting all the images pull down from iCloud. That's 100GB now-- I definitely DONT want to do that.

    If anyone has ANY suggestions, I'm open to trying anything at this point. I just want my sync to work again.

    Macs are both running High Sierra. iOS devices are running 11.

    PLENTY of storage in iCloud. I had been paying for the 200GB plan, but upgraded it to 2TB juuuuust in case something weird was going on with storage.

    Will provide any additional info that could be of use. Just ask! Like I said, open to trying anything at this point.

    submitted by /u/NefariousAryq
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    Apps randomly going dark on multiple occasions?

    Posted: 30 Sep 2017 08:08 PM PDT

    I noticed after i got off the phone some of the apps looked like they were being clicked but i have the phone set down, it had done this on several apps within seconds. What is it i doing?

    submitted by /u/ecordell11
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    Start up sounds through extrenal speakers, is it possible?

    Posted: 30 Sep 2017 07:46 PM PDT

    I have a older MacBook pro and the right speaker is dead so no start up chime or anything come from the computer and since it's currently having an issue it also isn't able to make a noise if it is making one when I try to start up.

    So I'm wondering if the MacBook can use external speakers for that instead, anybody know if they work before I waste, time, money and gas to buy some?

    submitted by /u/UnescortedStoner
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    Should I fix my iPad?

    Posted: 30 Sep 2017 07:43 PM PDT

    I broke my iPad Mini 2 16GB WiFi model 's screen. I bought this in Thanksgiving of 2015. I bought it for $200+ (I don't remember the price exactly). The screen now has hairline crack diagonally. The screen touch is working though. I use it mainly as chromecast remote and some occasional reddit browsing. Do you think it is work repairing? If not, what to do with this iPad?

    submitted by /u/k77k
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    iOS 11 Apple Music vs Spotify - One stopping the other

    Posted: 30 Sep 2017 07:40 PM PDT

    So I've noticed this while I was trying to play the new Mario Run update that when I try to continue to listen to a song in the app, despite me just using Spotify, it just plays a random song from my regular Music app. I deleted the app and tried it again and then it finally worked with Spotify. I've never had this happen to me before but I was wondering if anyone else had this problem with other apps and if there is a way to pick one as your main application. I am a Spotify premium user but I do have some songs downloaded that I would still like some access to but now don't have due to deleting the app.

    submitted by /u/TammyPhantom
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    Replacing early 2016 Retina MacBook touchpad flex cable and USB-C flex cable

    Posted: 30 Sep 2017 07:39 PM PDT

    Anyone ever done this, and/or have any guides? Both are broken on my laptop and I can easily buy the parts but would love to see a guide so I don't mess up the replacement. Thanks!

    submitted by /u/doggythrowaway999
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    Leave Photo iCloud but keep private photos

    Posted: 30 Sep 2017 07:12 PM PDT

    I recently updated my iPhone (6) to ios11 where I accidentally fused my pictures with those of my entire family via iCloud (shared iTunes account). I was wondering if there was a way to remove their photos from my phone and remove my photos (taken from my phone) from the cloud without deleting everything.

    submitted by /u/Tomusesreddit
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    Erased my hard drive - can't reinstall osx. Halp!

    Posted: 30 Sep 2017 09:46 PM PDT

    Help! My attempts to erase hard drive and reinstall osx are stuck here. Computer is not responding. Was using tab and space bar but nothing works on this screen. Am i screwed? {picture: OSX YOSEMITE - osx will be installed on the disk ssd - back - continue}

    submitted by /u/sozh
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    Push message on my screen from deleted app???

    Posted: 30 Sep 2017 02:07 PM PDT

    I tried out "MacDropAny" a few weeks ago. I didn't do what I wanted so I deleted it. Today I got some sort of message on my screen from the "app" asking if I wanted to make a donation to PR.... how the hell do I get rid of this type of intrusion? I can find no reference to MacDropAny on my macbook

    submitted by /u/Marleycatold
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    [Question] How to stop sharing live usage on other devices?

    Posted: 30 Sep 2017 04:25 PM PDT

    First, all devices are on the same icloud account. I googled this issue and cant find nothing :/. So all devices are on ios 11 and now when i am on certain apps on my ipad(1) and i look at my other ipad(2) it shows what app is open on my ipad(1) using a little logo. How can i disable this?

    submitted by /u/kurt1777
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    iPhone 6S Battery Issue

    Posted: 30 Sep 2017 02:03 PM PDT

    My phone can barely hold a charge these days (I need to charge it at least three times a day to make it until night) and it occasionally will restart in its own whenever I pick it up. I heard about the battery replacement program for the 6S and it turns out my phone is one of the ones affected so I decided to take it in. My genius ran the tests and while it did qualify as an affected serial number, apparently it somehow passed the battery test. He was going to go ahead and try and replace it but some other dude stepped in and claimed all of my issues stemmed from a bit of lint in the charging port. He said the lint stops the phone from actually charging, but allows the phone to say that it is fully charged. This doesn't make sense to me at all. Wouldn't the phone just not charge if lint was in the way?? The phone can tell the difference between different amounts of power being fed into it so I would assume it can tell when it's not actually charging? He also said the iPhone charges using both sides of the lighting cord at the same time which I know is a false because no iPhones have that ability. He basically wrapped up everything telling me I either had to pay for my battery to be replaced or wait til things got even worse. What should/can I do?

    submitted by /u/Begrudgingly-Done
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    This is going to be my second re-repair at the Genius Bar. What should I do?

    Posted: 30 Sep 2017 07:34 PM PDT

    You can see the history of what has occurred by checking my profile. It all started with one broken key. They fixed it, sent me home, and then I had to immediately go back. They said I needed a top case replacement. That was fine.

    I went into the Apple store and they replaced everything, including things that were never noticeably damaged. They told me I just didn't see that these things were broken but needed repairs. Fine, I'll take free repairs.

    I went home and noticed an array of issues: jumping mouse, audio clipping, network issues. I brought it back in, and apparently there was a kernel freeze issue along with heat sink issues. Fine, re-replace the logic that was just replaced.

    I received the laptop back today and again I'm experiencing kernel panics. This time I can barely use the laptop before it starts looping back into the login screen. I've restored a backup, but the issue persisted. So I wiped the disk and reinstalled macOS. Crashes occurred again a few hours later.

    Obviously, the genius bar has no idea what they're doing. What the hell is wrong with this laptop if every part they give me is dead? Is it something else that's broken that they refuse to check?

    submitted by /u/basicboca
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    Advice: Late 2013 SSD died, cheapest option

    Posted: 30 Sep 2017 10:41 AM PDT

    So, I had the unfortunate happening of my SSD dying in my MBP. I was able to get the hardware useful again by installing Ubuntu on a 128GB USB 3 flash drive (Samsung Fit). It works, and not too bad, but I'd like the performance of an internal SSD.

    The problem is, I don't have a lot of money at the moment to budget on an SSD, and though I can find 128GB M.2 SSDs for $60-$100 and 500GB M.2 SSDs for $150, they don't work in this system because of the 28-pin SSD connector (for which I can't find a better name for than that or "12+16-pin connector"). I was hoping to get a 64GB or 128GB SSD for cheap, and then use a 128GB external flash drive for extra space if I needed it, but the prices seem to bottom out at $150, much more than I'd like to spend, and seems to be grossly overpriced too. I have also considered an adapter for M.2 that are commonly available for around $10 but they all require an M.2 SSD to be AHCI, and AHCI SSDs are not cheap either.

    Buying a used but broken MacBook pro doesn't seem practial either, as used broken ones still seem to go for crazy money. I've asked around with my friends to see if anyone has old Apple hardware laying around they don't want but no one has anything compatible or practical.

    My question is, do I have any options to get better SSD performance out of this MacBook pro without spending lots of money? Maybe budgeting $75, definitely less than $100. Also, is it worth continuing to invest in this MacBook Pro? How much would you spend to get more use out of this hardware?

    • 15" MacBook Pro late-2013 (MacBookPro11,3)
    • Intel® Core™ i7-4850HQ CPU @ 2.30GHz × 8
    • 512GB SSD (failed)
    • 16GB RAM

    References:

    Edit: Beetstech pointed out their less expensive option.

    Edit: Added Ebay price

    submitted by /u/servel333
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    Chronosync not seeing drive

    Posted: 30 Sep 2017 10:41 AM PDT

    Not sure if I should submit a ticket, thought I'd see if anyone has any idea here first.

    I have two external drives for my photographs, as my RAW folder is too large for my MBP. The first drive is a LaCie 4TB formatted Journaled and the second is a Seagate drive 4TB formatted ExFAT.

    My MacBook is on high Sierra and formatted APFS if that's relevant.

    I'm trying to set-up a Chronosync to copy my RAW files from Photos to Back-up, but Photos doesn't appear in Chronosync for some reason.

    Any ideas?

    Imgur

    submitted by /u/Redditfrom12
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    Question/Bug with Apple Music. Items greyed out in playlist

    Posted: 30 Sep 2017 03:32 PM PDT

    Hi, I've recently activated the apple music trial and I'm having a problem after migrating my playlist from spotify with songshift.

    Some of the music's didn't match that's fine, the problem is some music that did match can't be played from my playlist/library.

    If I search the music in Apple music I can stream it just fine but as soon as I add it to my library or playlist is says the item is not available.

    Can anyone explain why this is happening? For reference couple of songs this is happening are from the group Racounteurs.

    submitted by /u/wso277
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    battery issues - need to isolate issue (hardware/software) -- dfu/restore as new iphone/backup questions

    Posted: 30 Sep 2017 03:01 PM PDT

    hey guys,

    as i have some battery issues, i need to isolate the issue to if it is software or hardware. I was encouraged to do a DFU and restore the phone as a new iPhone and then after a week, to put the last backup back.

    Does anyone know how to merge the two backups at the end of the testing instead? Because i really don't want to lose anything in-between... :/

    submitted by /u/lalionneverte
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    Why does it take upwards of a minute for Bounce/Loop/Long Exposure to work?

    Posted: 30 Sep 2017 02:42 PM PDT

    Isn't it all on the phone? I take a pic, swipe up, and all those options have a spinning wheel on them, I tap and it takes a minute or more for the pic to change formats. 6s.

    submitted by /u/zipzoomerooer
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