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    Saturday, March 6, 2021

    Apple Help Best Buy won't service iPhones with swollen batteries. Will a Apple store do so?

    Apple Help Best Buy won't service iPhones with swollen batteries. Will a Apple store do so?


    Best Buy won't service iPhones with swollen batteries. Will a Apple store do so?

    Posted: 06 Mar 2021 01:47 PM PST

    Best Buy refused to service a iPhone with a swollen battery; does an official Apple store have a similar policy? Or will they replace the battery. It currently has an unofficial battery in it.

    submitted by /u/dgdarien
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    My MacBooks application section won't open . I arranged it according to size nd it just froze

    Posted: 06 Mar 2021 02:11 AM PST

    MBP 2016 w dead battery won’t turn on

    Posted: 06 Mar 2021 07:06 PM PST

    So for a while now my MBP2016 w touchbar wouldn't charge (showing battery service required message). However, it would work plugged in so I'd been using it like a desktop. All of a sudden yesterday, it wouldn't turn on at all (plugged in). I've tried SMC reset to no avail. Any help would be greatly appreciated. Thanks!

    submitted by /u/PaintBeastt
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    Apple Self Service Return Problem

    Posted: 06 Mar 2021 09:01 PM PST

    Apple Self Service Return Problem

    Has anyone ever experience an issue where the self service website for your orders doesn't give you the option to return said item? I purchased a new Mac mini the other week but want to return it (i5 to M1) and read Apple's literature on there being a self service return button on the order details, but it only says when it was delivered - yet still allows me to track the package. Help?

    In the UK, FWIW

    submitted by /u/GaelenSky
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    Apple activity sharing

    Posted: 06 Mar 2021 08:42 PM PST

    A friend of mine just had to restore his phone and restore his Apple Watch due to a software glitch and after he did that he used his iPad to setup his phone. We shared our Apple Watch activity together again but now when I reply to his exercises they send to his iPad instead of sending to his phone like they used to. I'm assuming this has something to do with his email being used for iMessage on his iPad and the fact that his iPad was used for setting up his phone. Is there anyway I can switch them so they send to his phone instead of his iPad.

    submitted by /u/Timo3333
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    My Facetime does not work

    Posted: 06 Mar 2021 08:26 PM PST

    Ok so im in a facetime with 4 people i blocked 1 and unblocked them now they receive all my messages but i dont get any of there or when i facetime everyone i can hear the other 2 just i cant see or hear them how do i fix this issue i got it i just needed to turn on and oof my phone completely

    submitted by /u/Savagekller013
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    Unlocking iPod touch

    Posted: 06 Mar 2021 06:00 PM PST

    Hello, I am new to this sub so please forgive me for any formatting errors.

    I have found a very old iPod touch device with some very valuable memories on it I wish to retrieve. However, I do not remember the passcode. I do believe I could guess the passcode if given enough tries, but since there's a limit of 10 failed attempts and I have already used 9 of them, I am out of luck there.

    I do not recall backing up this device. I took it to the Apple store and they told me they can't unlock it and I have to reset the device completely, erasing all of the data.

    I have googled this issue for months now to no avail. It is becoming extremely frustrating. There are many many sites that claim they can retrieve data from a locked iPod touch however I do not know which sites I can trust and worry they are all scams.

    I find it hard to believe that all of my data is completely unreachable by anyone what so ever. However it is beginning to appear like the device is a lost cause and I am just wasting my time.

    I was wondering if anyone at all has any idea if this is possible? Or if there is any way to continue guessing your passcode after 10 guesses. Thank you

    submitted by /u/Anonymousworryfreak
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    How much would iPad pro 10.5 screen repair cost?

    Posted: 06 Mar 2021 05:59 PM PST

    How much to repair from apple directly? And how much if i went to a repair shop? And if I didn't buy the screen from apple will the quality be lower? (like colors, touch, etc..)

    ** internal screen is working properly, only the glass is broken.

    submitted by /u/laithh23
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    Unable to load high quality photos

    Posted: 06 Mar 2021 03:09 PM PST

    Two of my photos won't fully load. I tried on all my devices (iPhone, iPad and Windows PC). I restarted my devices. Disconnected and reconnected to my iCloud account. Nothing works.

    Are these two photos lost forever? Or is there something to do to recover them?

    Edit: I also just realized that not all my photos show up on my iPad, despite iCloud photos being enabled...

    submitted by /u/nooddd
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    The wallpaper keeps resetting.

    Posted: 06 Mar 2021 08:02 PM PST

    I bought a display monitor to use with my Mac last Friday, and ever since then, whenever I restart my mac, the wallpaper for both my mac and the display resets.

    My preferred wallpaper is the dynamic version of the sand dune, but it keeps on resetting to the dark version of the photo of the cape.

    My mac specs are below, any advice?

    https://preview.redd.it/m7c24drf5jl61.png?width=329&format=png&auto=webp&s=b0eb16c22ce110a3b87989d1ea9d4e11ec8057c9

    submitted by /u/theTimmyY
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    USB-C power adapter dimensions?

    Posted: 06 Mar 2021 07:52 PM PST

    Hey all,

    I was wondering if anyone knows the physical product dimensions for all the current-gen USB-C power adapters, specifically these four:

    20W USB-C Power Adapter https://www.apple.com/shop/product/MHJA3AM/A

    30W USB-C Power Adapter https://www.apple.com/shop/product/MY1W2AM/A

    61W USB‑C Power Adapter https://www.apple.com/shop/product/MRW22LL/A

    96W USB-C Power Adapter https://www.apple.com/shop/product/MX0J2AM/A

    Apple's product page doesn't list it. I assume each step up is physically larger than the last, if that's true then i'd be most interested in the exact size of the 20W and 30W ones...

    thanks!

    submitted by /u/1brick1wood
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    If you sign out of your iCloud account on your phone then download an app, once you log back into iCloud, will the app history show the app you downloaded?

    Posted: 06 Mar 2021 04:02 PM PST

    Sorry if that's a bit convoluted so I'll go into a bit more detail.

    So I'm logged into a family iCloud account and I know every time I download an app that's not already on iCloud, it shows up in the iCloud app download history. So if I logout of my iCloud account, download the app, then log back into the same iCloud account, will the new app show up in the iCloud app history?

    Thanks!

    submitted by /u/mccayj
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    Apple Watch unable to update??

    Posted: 06 Mar 2021 04:05 PM PST

    My brand new Apple Watch Series 5 cannot pair to my iPhone. It says that it can't update because it can't connect to the internet?? I have an iPhone 12 Pro completely updated. I've tried hard resetting my iPhone, my Apple Watch, signing out of iCloud, resetting network settings, I'm at a loss of ideas and would rather not have to mail my watch in since I literally got it this morning, I haven't been able to do anything with it and I'm so frustrated. Please any help will be appreciated.

    submitted by /u/Worldly-Walrus-9361
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    How to keep old software after factory reset

    Posted: 06 Mar 2021 12:14 PM PST

    Need to know how to proceed with factory reset of a Macbook from '09. The problem lies with old software that is no longer available (Adobe Fireworks). I need to factory reset and only need that single software. I'm not sure what to do and afraid to "try" anything because I could end up losing that software for good. I looked into getting that software elsewhere, but they all seem shady and don't trust it...I just want the one I already have. Google hasn't been super helpful so any suggestions would be greatly appreciated.

    submitted by /u/ChasmOfCzar
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    What is a process I can use for cleaning out files I don't need?

    Posted: 06 Mar 2021 11:47 AM PST

    When I go into my Finder, I get so lost and I'm not sure exactly where the files are that I want to find. Files I'd expect to be under "This week" or "Today" aren't, and Downloads doesn't seem to have all of them.

    When I try to find the biggest files by putting Size, the folders containing big files show "---" so I have to go through each and every folder to find the big files.

    Is there just some step by step process that can show me where to look and how to find easily (I'm a nube... even though I've worked with computers so long...)

    Thank you

    submitted by /u/MattPilkerson
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    My iPhone X front camera stopped working and is black. I got a new phone, set up new phone using a backup from the old phone, and the new phone front camera is still black!! What can I do to fix this??

    Posted: 06 Mar 2021 03:21 PM PST

    Maybe it's a setting somewhere that messed the camera up

    submitted by /u/inferno716
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    What counts as waking my device?

    Posted: 06 Mar 2021 03:19 PM PST

    In screen time it says pickups are waking my device. Could waking my device just mean that I opened up my laptop lid first thing in the morning and I just looked at the login screen but didn't login. I am just worried because I know I didn't sign into my Macbook , but pickups in screentime shows a pickup around the time I opened the laptop lid this morning.

    submitted by /u/CattleConsistent69
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    Just simple Albums with videos... :/

    Posted: 06 Mar 2021 02:18 PM PST

    Hello,
    I've just moved (actually it's been 3 weeks) to iOS from Android because of some projects, and little by little I'm moving things there as it's going to be my main phone soon.
    By things I mean albums of my family/friends and those albums contains also little videos. My question is, how do you put both of them (photos and videos) in my iPhone Photos albums? Photos on Mac sync WHAT it wants, WHEN it wants. When I tried to put them directly in iCloud.com it doesn't take videos. I don't want them in iCloud Drive, I want to see them smoothly in my iPhone gallery.

    I read forums but it's like from 2016, 2019. We're in 2021 and why it is so difficult? Apple really think we're gonna record everything from the iPhone cam? How do you do this please?

    submitted by /u/Soluciole
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    Recently updated to iOS 14.4. This Apple ID Verification message keeps popping up every time I turn my phone on. Didn’t have this issue prior to updating. I’m still signed in with my Apple ID.

    Posted: 06 Mar 2021 08:42 AM PST

    How long should 1% last on an iPhone 11 64gb

    Posted: 06 Mar 2021 07:12 PM PST

    I was browsing on google chrome and I got sent to a random website saying in big red text A VIRUS HAS BEEN DETECTED ON YOUR PHONE AND IT HAS EFFECTED YOUR BATTERY. Does anyone know if this is legit?

    Posted: 06 Mar 2021 06:20 PM PST

    I just need to know bc I just got this phone. After this happened I closed the tab on chrome and shut down my phone.

    submitted by /u/ConfidentExtreme6116
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    “Other” storage

    Posted: 06 Mar 2021 06:10 PM PST

    Can I use a non-Apple brand USB-C cord for my Macbook Air?

    Posted: 06 Mar 2021 06:03 PM PST

    I have a two month old Macbook Air, and within this time span, my USB-C cord split. I received a replacement around two weeks ago and this one already unbelievably split. They weren't misused in any way, so I'm surprised at how weak they are.

    My roommate can get me a non-Apple brand braided USB-C to USB-C cord from their workplace. I am wondering if it will be okay for the laptop - I had a knockoff charger for my 2015 Macbook Pro and that led to its demise. But, I can't believe I've gone through two cords and would like to use something stronger if possible. Should I avoid doing so and stick with the flimsy Apple cords?

    submitted by /u/bulllyacccount
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    Apple won’t let me change App Store regions

    Posted: 06 Mar 2021 02:12 PM PST

    (iPhone SE, iOS 14.4)

    After getting a coupon, I ended with 2kr change but Apple refuses to let me change region unless I spend it all. Unfortunately, there is nothing that's worth 2kr, minimum is 9. Anyone know a way to get around/fix this?

    submitted by /u/nyehyou
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    Unable to change Apple ID back to original Apple ID

    Posted: 06 Mar 2021 05:53 PM PST

    Hello, I have an interesting dilemma and could use your help.

    Originally I created my Apple account with a new iCloud email a few years ago. Within the past week, I changed my Apple ID from that iCloud email to a third-party email. After a few days, I decided I wanted to go back to having my primary Apple ID be my original iCloud email.

    Here's the problem... When I go to manage my Apple ID on Apple's website, I can still login with my iCloud email, and it's still listed in my "Reachable at" section, but when I try to change it to become my Apple ID I'm left with this message: "This email address cannot be used as an Apple ID at this time. "

    I'm also unable to remove the iCloud email or the third-party email from my Reachable at section. they just have ?'s next to them instead of X's. When I hover over the ? for my iCloud email it says, "This is an alias of your Apple ID email address"

    I've texted Apple support and they showed me some articles, and I was referred to a specialist on the phone, but he said that it wasn't possible.

    However, I wonder based on this article: Change your Apple ID - Apple Support

    "If you try to change your Apple ID to an icloud.com email address that was created within the last 30 days, you will be asked to try again later. "

    Perhaps my old iCloud email is being treated as a new iCloud email for some reason? Do you think I just need to wait 30 days to find out if it's possible to change it back? It seems implausible that there's no way to go back to using my original email as my Apple ID.

    Even though it's mostly functionally the same, I'm still receiving Apple emails to my no-longer-wanted third-party email.

    I'm hoping someone has run into a similar problem, or knows whether or not it's impossible.

    Thank you in advance!

    submitted by /u/SilvTD
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