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    Saturday, October 31, 2020

    Apple Help I used the microfiber cloth that I use to clean my glasses to wipe my Macbook screen and this happened. Any fix for this?

    Apple Help I used the microfiber cloth that I use to clean my glasses to wipe my Macbook screen and this happened. Any fix for this?


    I used the microfiber cloth that I use to clean my glasses to wipe my Macbook screen and this happened. Any fix for this?

    Posted: 31 Oct 2020 02:42 PM PDT

    MacBook stolen by courier PostMates and Apple won't give refund

    Posted: 30 Oct 2020 10:56 PM PDT

    I purchased a MacBook Pro from the Apple website back in July and had it on expedited shipping, which is basically next day shipping. I received a confirmation email saying that the courier will be Postmates. I had no idea Postmates was going to deliver my package btw. Comes the next day, I received text messages from Apple's delivery texts saying that the package is on the way and will arrive at 12:30 PM. Then 12:32 hit, I received another text saying that the driver is almost there, of course I opened my front door and waited in front. 10 minutes later, I saw no one, yet I received a text saying it was delivered. This was when I got really worried, so I called Apple support. They said to give it till the end of the day. Still nothing. Right away, I thought that the driver most likely stole my package. I contacted both Apple and Postmates, yet both parties cannot get any information regarding this driver at all. I even got in contact with local law enforcement. Apple refused to give me a refund because their system shows that someone picked up the package and it was "delivered". I tried to dispute it with my bank 2x and both failed. Postmates can't track down the driver despite me giving them the confirmation code given to me by Apple. Idk how all of this works internally but I'm at a loss. The detective that is working on my case don't know how to proceed either. Its been over 3 months since this happened. I honestly want to give up but I want to reach out to see if anyone out there have any way of helping me out. Grad school is tough without an old and slow laptop 😭. Thank you for taking the time to read this.

    TLDR; MacBook stolen by courier and Apple won't give refund.

    Through bank dispute, I found out the Driver name was Abel M from the North San diego/ Carlsbad/San Marcos area. No exact last name given. Im trying to spread the words so please share because apple isn't doing anything for me.

    Edit

    Thank you all for the advice. I made a new tweet

    https://twitter.com/penguyennss/status/1322544210357100544

    Edit

    Postmates reached out on twitter and gave me the same response 3 months ago. Told me to contact apple

    https://imgur.com/a/Hd2NIBG

    submitted by /u/flippingnoob
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    How to deal with MacBook Pro (13-inch, 2017) keyboard issue ?

    Posted: 31 Oct 2020 08:31 PM PDT

    Some random key get stuck but I can type ,don't know wether it's because of dust or Mac book is always like this.

    How to deal such situation ?Also,How do you clean your screen and keyboard of your mac book from dust ?

    submitted by /u/Appropriate_Unit_737
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    Wi-Fi issues on iPhone ever since update

    Posted: 31 Oct 2020 08:26 PM PDT

    Hello!

    So Thursday night, my phone automatically downloaded iOS 14.1, the next morning and throughout the day, I was out so I just used data. As soon as I got back home though, the WiFi was not working at all. It showed the symbol on the top and it says "Connected", but when I open YouTube or any social medias, nothing will load. Occasionally it will work, but only for like a few minutes. I tried everything, from hard resetting and resetting network data, to factory resetting my whole entire phone, and I'm STILL having this issue. Apple Support has no fix and I've tried all the troubleshooting. I have to keep using data, but my data is kinda slow and I wish I could just use my WiFi. This problem only started since iOS 14.1 was installed. I wish I could downgrade but I can't, I might just have to deal with this terrible bug until they decide to actually fix it. And, no, it's not my router that's the issue. All other devices work completely fine on the WiFi network. If anyone has a fix or something, please let me know cause this is truly annoying and I don't want to keep using data like this.

    submitted by /u/RivoEvix
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    Yellow white stripes boot

    Posted: 31 Oct 2020 01:05 PM PDT

    Does a Mac program exist that would allow me to batch add exif location data as a water mark on videos and images?

    Posted: 31 Oct 2020 10:05 PM PDT

    It'd love to be able to automate this.

    submitted by /u/QuickIOS
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    Says I used this random german website? I dont even know what it is. Do I have a virus???

    Posted: 31 Oct 2020 09:58 PM PDT

    iPhone WiFi address

    Posted: 31 Oct 2020 09:54 PM PDT

    Is there any way to change my WiFi address to one different then the normal one and private one. It may not seem like much but this is life and death for me so any help is appreciated.

    submitted by /u/TradersVan
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    iPhone WiFi address

    Posted: 31 Oct 2020 09:52 PM PDT

    Is there any way to change my WiFi address to one different then the normal one and private one. It may not seem like much but this is life and death for me so any help is appreciated.

    submitted by /u/TradersVan
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    Copy tones, music, and audiobooks from iPhone 6 Plus to Windows 10?

    Posted: 31 Oct 2020 09:34 PM PDT

    I have an iPhone 6 Plus with some custom ringtones as well as music and audiobooks that I no longer have the originals. (My iMac hard drive died.)

    I am using iTunes for Windows (v12.10.10.2) on a Windows 10 PC. Is there a way, within or without iTunes to copy tones, music, and audiobooks from iPhone 6 Plus to my Windows 10 PC? I'd really prefer to not lose them totally.

    submitted by /u/charlesstricklin
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    Find My app issue

    Posted: 31 Oct 2020 09:29 PM PDT

    I have been using the Find My app on my IP-X to locate my other iphone used by my kid with no issue.
    I just bought the new ip-12, login in to iCloud and expect to use the same but was consistently hit by this error msg.

    I have no problem using all the other services which require my location. I have also contacted Apple Support, which they had no clue and kept asking me to send them detail log (Which I did) but they never proactively call me back with a solution.

    I wonder if there is anyone in the community has seen this issue and could offer some advice.

    https://preview.redd.it/0o2btmqa3kw51.png?width=914&format=png&auto=webp&s=5494f95643770a8b9c0d90bac14e292e8323f1e3

    submitted by /u/mrmessy4life
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    This is a 2018 13 inch MacBook bro, my brother dropped a phone on it and the screen broke. I was wondering what the repairs will cost. The glass in this Mac is too thin didn’t protect the display.

    Posted: 31 Oct 2020 09:13 PM PDT

    I wanted to clear out my iCloud drive. I installed iCloud on my PC, logged into my account, and deleted all of my iCloud data. Then it hit me. I did this in less than 5 minutes and without a 2 factor authentication prompt. Why is Apple ok with that? Do you think Apple's existing 2FA support is good?

    Posted: 31 Oct 2020 09:02 PM PDT

    If you don't know what 2FA is: "What is 2FA?"

    The most I got from Apple in this whole thing was an email saying someone logged into my iCloud account from a PC but that's it. Apple says they have 2FA but it doesn't seem super consistent in its prompting and it's even more disappointing that they don't allow me to at least implement third party 2FA when logging into my Apple account.

    I'm just surprised that in a world where 2FA capability is becoming the standard, a major tech giant like Apple doesn't seem to have much in the way of options for it.

    submitted by /u/DoctorStrangeBlood
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    My iPad mini 4 has been having a screen shake for a few months which I have tried to fix by restarting it which hasn’t worked, what should I do?

    Posted: 31 Oct 2020 01:25 PM PDT

    Transfer in-app data from iPhone 6s to iPhone 12 Mini

    Posted: 31 Oct 2020 08:49 PM PDT

    Hi, I'm Jim

    I'm a competitive Rubik's Cube speedsolver of ten years and I've had an app on my iPhone 6s of four years called ChaoTimer where I start, time, and automatically save all my times. In my main session, I have nearly 10K solves (numbers like 8.71 seconds, 12.23 seconds, etc.), another having 3K solves, and ≈10 other sessions having solves ranging from 50-550 more solves. In other words, there's no way I can transfer these many solves manually. The app has no "cloud" based account where I can login off my new phone I might get (iPhone 12 Mini) where they will all transfer to.

    My current iPhone is backed up and I have the ability to make more backups and do whatever else is needed. I'm not too experienced with all the settings of iOS but I don't know if I can store in-app data into iCloud where I may be able to blow it up on the new phone. Can I do in-app data transfer? If I load the iPhone 6s backup onto my 12 Mini (if I can), will all the times and sessions cross over?

    I'm a competitive competitor and I can't afford to carry around a brand new phone that doesn't have all my times saved. I rather carry around my old iPhone 6s with my times (which isn't really slow right now but my dad wants everyone in the house to upgrade (rest of the family it's on 7s' and 8's)) rather than upgrade to a new phone that would help me in the long run.

    submitted by /u/ArthropodJim
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    iMac 2012 eGPU question

    Posted: 31 Oct 2020 08:34 PM PDT

    The internal GPU in my iMac 2012 is broken. Can I use an external GPU to be able to use it?

    submitted by /u/ThrowawayFromDS
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    Mac pro display shuts off on startup

    Posted: 31 Oct 2020 08:33 PM PDT

    Hello everyone,

    I have a mid 2014 Macbook Pro 13 inch with macOS Mojave 10.14.6. A couple of days ago, I spilled water on it. I let it dry, and turned it on today. Everything but the track pad worked.

    Later, as I restarted it, the screen would not turn on. I have restarted it in safe mode and the screen will turn on. However, when booting up normally, the screen shuts off completely when the loading bar is about 3/4 of the way done, right as the keyboard lights up. Connecting it to an external display shows that only the screen is off, the rest of the computer is functioning normally as I can use the mac through the external display.

    I have tried rebooting, rebooting from safe mode, resetting nvram and reinstalling macOS. Any help on this subject would be appreciated. Worst case scenario I can just use an external monitor.

    Thank you in advance for any help.

    submitted by /u/NickdoesLife27
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    Battery Replacement Services(under Warrenty) - How long would it take??

    Posted: 31 Oct 2020 08:32 PM PDT

    Hey guys I'm tryna get a battery replacement services since I had some trouble with my Macbook Pro 13"inch 2020 Model(the Base Model); which the battery life went shorter than I expected, so just wondered how long would the process of 'replacing the battery' of my Mac would possibly take. Can anyone tell me the time it would take on average? Thx

    submitted by /u/acatelepsychic
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    iPhone SMS not working?

    Posted: 31 Oct 2020 01:57 PM PDT

    My iPhone isn't getting texts from creating contacts and I'm getting virtually no texts from my group chats. I had an android before this and I just got this iPhone 12 on launch. Anyone know how to remedy this?

    submitted by /u/I_Alter_I
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    Major iOS 14 battery problems

    Posted: 31 Oct 2020 03:42 PM PDT

    Anyone else with an iPhone X been experiencing really significant battery problems lately? I feel like it started (or at least got waaaaay worse) since updating to iOS 14, but my phone is charging super slow and consistently dying at like 50+%. It's really frustrating, and I'm just not sure if it's a problem with the battery or something software related.

    Anyone experience anything similar/have any possible solutions??

    submitted by /u/mysonbighoss
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    Apple Watch refuses to install third-party compatible apps

    Posted: 31 Oct 2020 01:26 PM PDT

    I accidentally deleted some apps from my Apple Watch and now they refuse to reinstall. I've tried deleting and reinstalling the apps in question; I've tried searching Settings to see if something there is causing issues; I tried deleting all my music off my watch to see if it was a storage issue, I even tried unpairing and repairing my Apple Watch. Nothing works. Does anyone have any idea why they refuse to reinstall? The apps are "Battery Life - check runtimes" and Google Maps.

    Edit: just tried finding the same app on the Apple Watch App Store and it asks for my Apple ID password and then it just stops again.

    submitted by /u/JNSStudios_YT
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    Ever since I updated to iOS 14, I keep getting this pop-up. Is anyone else experiencing this? And is there a solution for this?

    Posted: 30 Oct 2020 11:48 PM PDT

    Disbanding/Recreating Family Sharing Group

    Posted: 31 Oct 2020 12:56 PM PDT

    We have a family sharing group that my wife a few years ago. Two of our kids are in it, too. I want to change it, so that I am the organizer instead.

    I know you can't directly change the organizer. So my plan is to do this:

    1. I leave the family group

    2. I invite the kids to join my new group. I assume my wife will need to approve this.

    3. My wife disbands the old group

    4. I invite my wife to join the new group

    We have a substantial number of apps, movies, tv shows etc, purchased by different family members. We also subscribe to tv+, music, news, and storage, all shared. Photo album I can duplicate and the calendar feels ok to lose.

    Has anyone here performed a stunt like that and can attest to the odds of getting it right? Ideally everything should be like it is now, only with myself as organizer instead of my wife.

    But I have heard e.g. that you can only join one family group per calendar year. One of our kids joined the existing group this summer. Does that mean she wouldn't be allowed to switch to my newly created one?

    What happens to data that family members have stored in shared iCloud Drive storage between the time they leave one group and join another?

    Thanks!

    submitted by /u/klenning95
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    Airpod Pros sometimes go completely stereo and lose the mono signal. Are my airpods defective?

    Posted: 31 Oct 2020 12:56 PM PDT

    I recently got a pair of AirPod Pros and immediately I noticed that sometimes they seem to lose the mono signal and only play the stereo signal. This is obvious to me because everything is heavily split left song right. It's only when I close Apple Music, reopen it and begin to play again that they sound normal again.

    Is this a known issue with these? Is it Apple Music? Are my airpods defective?

    Thanks.

    submitted by /u/FrequencyJones
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    Apple Music drains more battery than video?

    Posted: 31 Oct 2020 12:55 PM PDT

    I've got an iPhone SE second gen, and though I know its battery life isn't the greatest I've run into a weird scenario, if I'm watching a YouTube video for 15 minutes, the battery drains about 4%, if I'm hearing music (locally stored but I'm subscribed to Apple Music and have library sync on) then it uses around 7 or 8%, which is weird because I'm not streaming, the display is off and the volume is the same.

    I'm a bit reluctant to do a factory reset because I have my banking app installed and it's is kind of a hassle to reinstall it.

    Could the library syncing be the culprit here? Thanks for your input.

    submitted by /u/hidrogenoyMau
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