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    Friday, July 31, 2020

    iPad Gutted - an update

    iPad Gutted - an update


    Gutted - an update

    Posted: 31 Jul 2020 07:36 AM PDT

    So last week I posted this - https://reddit.com/r/ipad/comments/hz0jic/gutted/

    Just to let you all know that I contacted Apple right away and they have been working this week to investigate what has happened. Whilst the investigation has been ongoing I also contacted the courier and Police Scotland. The courier has been pretty crap tbh and just blamed another service as it was international. Police Scotland have been really good about the whole thing and called me to go over everything and make sure it's all recorded to help with Apple's investigation, should it be needed.

    Apple themselves have been great. They've been emailing me with requests and updates every 2 days and today I received a phonecall to confirm that replacement iPad is being shipped today, complete with engraving, and will be here on Monday. I'm really impressed with the customer service and can't wait to finally get the iPad.

    TLDR: IPad was stolen in transit - Apple have been great and replacement iPad on the way.

    submitted by /u/PMathis84
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    PSA: iPad models with touch issues

    Posted: 31 Jul 2020 08:34 AM PDT

    If you are like me, you have an iPad with touch issues. You'll be using your iPad normally, and suddenly the keyboard isn't typing right, the gestures wont work, and your taps will appear to be random. Oddly enough, however, your Apple Pencil appears to be working fine, your iPad isn't frozen as content is still playing in the background, and you can still hear music playing in the background.

    You may have called Apple, may have looked it up on Google, and may have taken it into a store, and if you're one of the lucky ones to get it in the first year of use, you may have even gotten it replaced under warranty/AppleCare. For the rest of us who are not so lucky, looking up fixes online has shown one thing.

    This is not a new or uncommon problem, especially among the iPad Pro models. This has records going back to the iPad Pro 12.9 and 9.7 back in 2016, though the 9.7 not as much as other models. (More on that later.) It happens as recently as the latest iPad Pro models, and even the third gen iPad Air. In search of a fix, you have certainly found the abundance of ideas people have come up with to fix this.

    Many fixes have been thrown around, such as:

    • Turning on Touch Accomodations
    • Turning on Rotation Lock
    • Turning off Shake to Undo
    • Turning off Tap to Wake
    • Turning off gestures
    • Turning off WiFi
    • Turning off Bluetooth
    • Connecting the Smart Keyboard
    • Disconnecting the Smart Keyboard
    • Attaching a magnet
    • Touching the back of the iPad
    • Putting a case on
    • Taking a case off
    • Grounding yourself before/during using the iPad
    • Connecting the charger
    • Disconnecting the charger
    • Disabling every feature in settings you can find
    • Hard reset
    • Soft reset
    • Restore
    • DFU Restore
    • Deleting old emails
    • Connecting the Apple Pencil
    • Disconnecting the Apple Pencil
    • Cleaning the screen

    While these may work for you, they have not worked for me. I have seen so many "fixes" for this problem that I could probably make a book of rituals and throw in praying to Steve Jobs and it wouldn't sound out of place. However, none of these have solved the problem for me, and while they may work for you, they are almost certainly placebo.

    Eventually, if you look long enough, there's always someone who has tried these fixes, claims it works, and then later posts "Nope, it's back again :("

    So down to the root of the problem, what causes this? I'm almost certain I've figured it out, and I'd invite you all to try this to see if your models with these problems exhibit these as well.

    The possible causes I've seen:

    • Grounding issue
    • Gyroscope issue
    • Software bug
    • Bending issue

    Let's go through these one by one. The grounding issue can be shown easily by connecting an electrostatic wrist strap, touching the back of the iPad, (which many claim to work, especially if they press hard) or touching any other bit of grounded metal. A computer case, for example. In my testing, grounding myself has no effect, and I still definitely get these touch issues.

    Secondly, gyroscope issue. It seems that by turning off shake to undo, and turning on orientation lock, many users have seemingly fixed their problems. They corroborate this by saying that when their iPad is on their desk, they do not have this issue, and it's only when they hold it, move it, etc. that they experience these issues. Turning off these settings and waving the iPad around doesn't seem to fix these issues for me either, and I still have touch issues.

    A software bug is possible, but it's been years since this has occurred, and no amount of restoring has been shown to fix it. Apple clearly isn't having this problem on all models, just on some of them, and if they had a simple bug over all these years, you'd think they would have fixed it. Different versions, different models, new, old, etc. and still it persists. Not likely to be a software issue to me.

    Lastly, and what I firmly believe to be the problem, is a bending/pressure issue. This is easily tested for me, by putting pressure on the sides, front, or back of my iPad while holding it, and boom, I experience touch issues. When I release, set it down, or hold it lightly, they seem to go away. Furthermore, while holding my iPad, I can put a slight pressure on it and make the touch issue appear, even while testing all of the other causes and "fixes" people have posted about.

    Further evidence to support this, is the fact that most iPad models aren't affected nearly as much by this, especially thicker or smaller ones, such as the 9.7" iPads, the iPad Minis, and older models. I see very few problems with these, and never had a problem with my 9.7" Pro, where I do on my 10.5" Pro. The 12.9 Models seem to be affected more too, and even the new 10.5" iPad Air 3rd Gen is affected, a design based on the 10.5" iPad Pro. The iPad Pro lineup is more complex inside, so it would be more likely to suffer from a bending issue causing a problem.

    This would also explain why there are reports of fixes while the iPad is stationary, such as on a desk, or in the Smart Keyboard position, and why a few years older models seem to be having this problem more frequently. Expanding batteries and metal fatigue from bending can certainly be the cause of these issues, as well as being potentially dropped over time.

    It is my firm belief that iPad touch issues are down to design problems with being too thin/not designed to be sturdy enough to handle as much long term usage, and this is coming back to haunt people later. Apple will not fix my iPad for free, and I understand that. It's 3 years old, out of AppleCare and warranty, and there's not enough outcry for there to be a recall.

    To be clear, there may be more than one problem at play here, and I'm not an expert, but I have gathered evidence as best I can, and hopefully was able to shed some light on this issue plaguing so many users that has been relatively in the dark.

    So please, if you are having these issues, tell Apple, post about it, test out the bend diagnosis, and get more awareness for this problem out there. Hopefully, a battery replacement in an older model may fix your issues, but at the very least, this post is to show that this is a long term problem that hasn't gone away, and may be more widespread than Apple realizes or is willing to admit. If I can cause BatteryGate, maybe I can cause BendGate 2.0.

    TL;DR If you have iPad touch issues, it's probably a bending/pressure problem.

    Insert the "holding it wrong" meme.

    submitted by /u/TeckFire
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    Remote Desktop?

    Posted: 31 Jul 2020 02:22 PM PDT

    I'm looking to do some light programming while I'm on the go. I'll be remoting into a mac connected to three displays. I've been trying to research the different clients, but can't find any comparisons. Was wondering if anyone here could make a recommendation between Jump, Screens, and VNCViewer.

    submitted by /u/GoldenJoe24
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    Is Siri tanking anyone else’s iPad Pro 2020 battery life?

    Posted: 31 Jul 2020 08:05 AM PDT

    I fully charged my iPad from 5% to 100% yesterday in about 2 hours while using it, then set it back down for the night to pick it up this morning to find it at 75%, losing 25% of it's charge over night. I thought it was strange to pick it up at 5% as I left it at about 80% the last time I used it a few days prior. I went into settings to check what my battery drain is, and the top two sources of drain are Siri at 29% and Messages at 20%. I'm on 13.6 on the 11" iPad Pro 2020.

    submitted by /u/jakeuten
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    Original iPad Mini From 2012 Now Considered 'Vintage' by Apple

    Posted: 31 Jul 2020 12:25 PM PDT

    AppleCare Replacement Criteria

    Posted: 31 Jul 2020 05:01 AM PDT

    I have a 2018 iPad Pro 11" and I have AppleCare coverage on it. Does anybody have any experience with what accidental damage is required for them to straight up replace the iPad.

    One more quick question: Is my smart folio keyboard covered for replacement too and if so will they replace it with just cosmetic damage.

    Thanks in advance!

    submitted by /u/JustAnIrishGuy76
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    Why oh why won't they let me get to the homescreen with the apple pencil?

    Posted: 31 Jul 2020 05:25 AM PDT

    Is anyone else annoyed with having to put down their apple pencil to do a hand gesture to get to the homescreen from an app? I find it so annoying and counterproductive that I just stop using the apple pencil after a few minutes. Can someone smarter than me figure out a solution for this and share it with the geniuses at Apple?

    edit: I see people are downvoting this post because I forgot to mention how amazing the ipad is and how it replaced my laptop and I bought it from bestbuy and got it in two days and I'll post a picture of my setup with my first ever digital drawing on procreate next to my homemade cappuccino.

    submitted by /u/turkey_is_dead
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    iPad Pro 2020 Camera on iPad Pro 2018

    Posted: 31 Jul 2020 11:15 AM PDT

    This is likely the dumbest request on this sub, but I'm very curious if there's some kind of cutout that can go around the camera of the iPad Pro 2018 to make it shaped like the camera of the 2020. I ask because I have the Magic Keyboard which obviously has a cutout for the 2020 Pro and looks a little funny with the 2018. Any ideas would be appreciated.

    submitted by /u/Allaakmar
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    Issue with Magic Trackpad 2 connected to iPad Pro

    Posted: 30 Jul 2020 10:44 PM PDT

    The cursor disappears randomly and it appears the trackpad disconnects at that moment because it doesn't click. Here's a vid demonstrating the issue. The trackpad has more than 60% battery.

    Any ideas?

    submitted by /u/backslashv
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    Why is the Safari Desktop experience so subpar and frankly, bad?

    Posted: 31 Jul 2020 06:42 AM PDT

    1. You don't get a full desktop experience because it's not native, you're just permanently asking mobile sites to render in desktop mode

    2. I don't know if its a bug, but the ram usage is crazy. Why do my tabs keep reloading?

    3. No extensions.

    Is there something I'm missing? Has anyone had a positive experience with this?

    submitted by /u/sixtyniner4Pres7
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    [SERIOUS] What is the likelihood of my iPad data being recovered?

    Posted: 30 Jul 2020 11:21 PM PDT

    I had bought a refurbished iPad Pro about a week ago, but to my unfortunate surprise, it turns out that the iPad was defective, so I'm returning it. However prior to me wiping the iPad, I had stored a copy of my game's source code on the device along with copies of several confidential files. I had also removed the passcode to the device per an apple representative's instructions with the 'reset all settings' command, removing the 'Data Protection' feature to solve an issue I was experiencing with my iPad, but to no avail.

    Please, I only want to know what the chances are of someone getting that information back using data recovery methods and if I should be worried about such a thing happening. The device in question is a 10.5" iPad Pro Wi-Fi + Cellular with 512 GB storage. Thank you in advance.

    submitted by /u/ARamirez150
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    Searching for Alternative for Apple Pencil

    Posted: 30 Jul 2020 08:17 PM PDT

    I have a 10.5 inch iPad Pro and I have been using this device for two years without an apple pencil. I just graduated high school and looking forward to Uni, I am realizing just now that I am not utilizing the full potential of this powerful beast without the apple pencil. However, I am not well off and I live in a developing country so the apple prices are inflated by a lot. I only had my iPad as a gift for my academic excellence from my relatives in abroad. And so shelling out so much money which can buy me a phone I currently don't have is a non-priority for me. But I also recognize the improvements a good alternative stylus can bring and so I am here asking for just that.

    submitted by /u/TheOnlineWizard9
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