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    Thursday, February 6, 2020

    Apple Help Why can’t I enable True Tone on my iPhone X anymore? I used to have it all the time but now it’s gone.

    Apple Help Why can’t I enable True Tone on my iPhone X anymore? I used to have it all the time but now it’s gone.


    Why can’t I enable True Tone on my iPhone X anymore? I used to have it all the time but now it’s gone.

    Posted: 06 Feb 2020 11:30 AM PST

    Help ?? There’s this sketchy thing in my notifications called “com.apple.appstore “

    Posted: 06 Feb 2020 09:11 PM PST

    How to get out of this white screen

    Posted: 06 Feb 2020 04:22 PM PST

    I have two identical monitors, but one of them acts up every time I plug them in.

    Posted: 06 Feb 2020 06:33 AM PST

    I'm using a Macbook Pro laptop at work.

    Laptop Specs

    I am also using two of these monitors: https://www.acer.com/ac/en/US/content/model/UM.CE7AA.001

    I am plugging them into my laptop using 2 DisplayPort -> USB-C cables. For whatever reason, every single morning when I come into the office and plug in my monitors, one of them defaults to the correct resolution (3440x1440) @ 100Hz, and the other goes to 1080p @ 60Hz.

    Here's where the annoyance is: the monitor that defaults to a lower resolution physically is not being allowed to change to the proper resolution. The correct resolutions aren't even appearing in the displays settings.

    Here's what the properly working monitor's available resolutions are:

    https://preview.redd.it/bsio7noadbf41.png?width=394&format=png&auto=webp&s=326d81bdd691d85a9054d9e8899ca2e72fa5b632

    And HERE is what the bad monitor's available resolutions are:

    https://preview.redd.it/jjji8orddbf41.png?width=401&format=png&auto=webp&s=cfaec89e53ac2405df86269fd60ffe0534adf19c

    I am also aware of the "trick" where you hold the option key while clicking the scaled resolutions to view "all available resolutions for the monitor", but it's still capped at 1080p when I do that.

    https://preview.redd.it/46vgebxidbf41.png?width=374&format=png&auto=webp&s=1572af22927eed369f32f6f2625df8a1320854e9

    So far, the only solution I have is to sit here for 30 minutes unplugging, replugging, switching ports, opening and closing my laptop lid, sleeping and waking my Mac, restarting it, until FINALLY and quite randomly, the monitor just magically shows the correct resolution and I can start working.

    There has got to be a solution to this issue. As I just mentioned, eventually I do get the bad monitor working, but it's so random and time consuming to get it working that it's really starting to eat into a good amount of my time each week.

    Is this a known issue? How can I resolve this? I really need to get this fixed, I cannot afford to lose 20-45 minutes every morning.

    submitted by /u/I_cut_my_own_jib
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    iMessage not updating after month of inactivity?

    Posted: 06 Feb 2020 06:51 PM PST

    Hi everyone, apologies in advance if I've formatted this post wrong.

    I turned my phone off on January 4th when I showed up to basic training again. I just graduated and got my phone back but for some reason my iMessage isn't updating the old texts.

    I can send and receive texts but my texts just won't update. My friends have said they were talking in group chats up to yesterday but my iMessage has only updated up through some of January (the latest it updated was Jan. 28).

    Is there any way to resolve this? I've tried turning my iMessage on and off but it doesn't seem to do much. Thank you all very much for any help.

    submitted by /u/Gooncross
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    Cannot switch from original Apple ID to a new one

    Posted: 06 Feb 2020 04:19 PM PST

    Whenever I try to log into an Apple ID different from the one I created when I first got my iPhone, it gives me the following sequence of errors:

    https://imgur.com/gallery/y1s9DUp

    This happens after I've inputted the correct password (incorrect passwords results in the GUI box shaking and rejecting then, instead).

    I can't even log out and then log back into my original Apple ID normally; it will give me the same error. I have to try and download an app while logged out, and then it will prompt me properly.

    So far I have tried:

    Disabling VPN Going on LTE instead of WiFi Logging out of Apple ID on Gamecenter, etc Resetting network settings

    And unfortunately none of these work.

    Logging in to my Apple IDs is working properly on a friend's phone, also.

    submitted by /u/EarFearGear
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    iPhone 7 (iOS 12) Disabled After Turning Phone Off And Back On PT.2

    Posted: 06 Feb 2020 06:22 PM PST

    This post is a update to another post I have just made just to add some details i am just learning now, heres the original post: https://www.reddit.com/r/applehelp/comments/f03538/iphone_7_ios_12_disabled_after_turning_phone_off/

    So to further confuse the situation im also able to receive and answer phone calls as well as receive notifications from apps like Instagram and iMessage. ive also restarted the phone multiple times after the fact so im really just extremely confused. The youtube link below just shows the phone receiving notifications if that helps at all

    https://youtu.be/7GnMtYrvT-M

    submitted by /u/ElvisSoIcey
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    Touch becomes unresponsive at times with different screen protectors

    Posted: 06 Feb 2020 09:34 PM PST

    I have an iPhone X and without a screen protector the touch works fine, but with a screen protector that changes and sometimes its unresponsive or requires me to press extremely hard on the screen, I've tried different brands of screen protector but it coexist on all. Is there a way to increase sensitivity or some way to fix this?

    submitted by /u/BaileyG72
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    Does it use more battery on an iPhone to play sounds out-loud or to use AirPods to listen to that sound?

    Posted: 06 Feb 2020 09:32 PM PST

    Using a Radio station as an alarm

    Posted: 06 Feb 2020 09:31 PM PST

    Hi There. Is there any way I can make my IPhone 8 (latest iOS) play a certain radio station when my alarm goes off? I tried figuring this out on the automation app, but it doesn't show any of my radio apps on the list.

    thanks in advance!

    submitted by /u/blackoutrishi
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    iPhone 7 (iOS 12) Disabled After Turning Phone Off And Back On

    Posted: 06 Feb 2020 05:44 PM PST

    Restarted my I iPhone 7 after having some minor issues (i do it all the time usually isnt an issue) upon turning the device back on im greeted with the screen below. I got this phone brand new as a plan with the service provider so im the only one who has ever owned it and yet it seems like this is the kind of thing that happens to stolen phones. If anyone has a solution that doesnt involve completely factory resetting the device it would be very helpful as most solutions online have all been a factory reset. Ive also not forgotten any passcodes or apple ID passwords so it really seems there is no reason for the phone to do this.

    https://preview.redd.it/66a7r7erpef41.jpg?width=507&format=pjpg&auto=webp&s=a396c6ad16e278fdbac1641da575e8da39b57a65

    submitted by /u/ElvisSoIcey
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    Need help with multiple back ups

    Posted: 06 Feb 2020 05:34 PM PST

    I had an iPhone 7 Plus and I upgraded to a Xs max and I was able to back up and restore from the 7 plus but now I would like to back up my Xs max and restore from the 7 plus backup to retrieve some old photos and then restore back to the xs max back up but I don't know to create multiple back ups

    submitted by /u/DMasterFlo
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    Apple Watch - Noise App - "Locks" after dictation is used.

    Posted: 06 Feb 2020 05:23 PM PST

    I have noticed when I use dictation to reply to a telegram message, the noise complication on my watch stops responding to the surrounding noise until I "unlock" it again with the water lock. I haven't noticed it with any other apps as I don't use iMessage very often and outlook doesn't have dictation on my watch; however, I am wondering if anyone else is seeing anything similar?

    S4 running latest os on all devices.

    submitted by /u/firemanjoe911
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    My 2017 Macbook can't connect to wifi after coming out of sleep. Restart works

    Posted: 06 Feb 2020 08:47 PM PST

    Backstory: This problem oddly coincided the second a technician left my home to fix an ongoing connectivity issue I had that affected my macbook, phones, and other devices.

    The other devices are now fine.

    I have a 2017 mac that has been my daily driver since I bought it. Pretty heavy use, but nothing crazy I dont think. No games or anything too intensive.

    My wifi now fails to connect often when I take it out of sleep mode. This happens now to both known networks and when I try to join new networks. I have found restarting my computer fully and trying again works.

    As mentioned it coincides with the literal second a technician left, which seems like it may mean something, but could be a coincidence. I at first thought it was a problem just at home, but I found it also arises in coffee shops and other places.

    Could it be a setting I accidentally hit and didn't know I did? Could it be my wifi failing--but working perfect after a restart?

    submitted by /u/DidAnyoneReadThis
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    Found strange Software under Installations tab in System Information, and can't figure out how to remove it.

    Posted: 06 Feb 2020 08:41 PM PST

    Image for context: https://photos.app.goo.gl/oNhWDkkJxMk5vX5H8

    I'm totally stumped here - I re-setup my Mac (Mojave, 10.14.6) a few days ago, and haven't installed anything besides some basic apps like Microsoft Office, Bear, and FireFox. The only clue I have to this is it could be something related to Bear (Google Translate says this is "Bear Palm", but I wouldn't imagine that Bear would install something under a Chinese language. Tried searching my disk for anything like this to no avail. Any ideas what this could be?

    submitted by /u/Blessed_And_Redeemed
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    AppleCare damage threshold for 2017 15” MBP? I know there’s repair coverage guidelines, coverage expires soon.. I was wanting to send it in before it does. Keyboard, power button sticks sometimes and shuts off randomly. Hinges are getting a looser feel to them.

    Posted: 06 Feb 2020 04:50 PM PST

    How can I check memory size based off the serial number ?

    Posted: 06 Feb 2020 08:34 PM PST

    I met a guy online selling phones can't confirm memory size due to not being activated yet , how can I check this using the serial or imei number ?

    submitted by /u/xxchar69xx
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    iPad Mini 1st gen won't restore (even through DFU!)

    Posted: 06 Feb 2020 02:29 PM PST

    Hi everyone,

    My dad has an old iPad mini that was jailbroken a long time ago. He wants to sell it so I tried resetting through settings first, but then after that it was just stuck in the apple logo for a long time. I tried restoring it by connecting it to my MacBook & putting it in DFU mode - it ends up the same way. There's a beep sound every few seconds (charging beep) when plugged in. I don't need to save any files - just a full reset.

    Edit: Some additional details, when restarting the iPad it shows the apple logo WITH the loading bar underneath. Then, the loading bar disappears and stays that way. I am not sure if the iPad is just slow or if it's actually broken.

    submitted by /u/ztxii
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    I’m not able to do basic web searches in safari on WiFi.

    Posted: 06 Feb 2020 04:40 PM PST

    For some reason I'm not able to do basic web searches In safari (IPhone) on WiFi. If I type in a direct address no issue but if was for search a name for example I get "Safari Cannot Open The Page Because Server can not be found". Works on LTE. I've tried fixing this but restarting the phone, resetting the network settings, clearing data and cache, changing dns.

    submitted by /u/ListenRick
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    So i just got a macbook that had its drive formatted to fat32 or something and it wont open to the boot menu it just displays a question mark what do i do?

    Posted: 06 Feb 2020 04:21 PM PST

    macbook air mid 2011

    submitted by /u/Lenondale
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    If I buy a movie on iTunes can I download the .mp4 or .mov file and then upload it to my google drive?

    Posted: 06 Feb 2020 07:42 PM PST

    Sorry if this is obvious, I just don't want to spend 10$ if I can't download it properly

    submitted by /u/spankGOD
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    Just restored my iPhone through my iCloud Backup...

    Posted: 06 Feb 2020 07:18 AM PST

    I was just wondering, because I should have like 19 GB worth of photos and 15 GB worth of voice memos inside of the iCloud Backup (I had the buttons on), if they download into the phone automatically because I don't have them yet. Should I be concerned if I don't see them right away or should I wait for a few more hours before I start freaking out?

    Edit: Just had to wait a little bit, it's all here! Thanks for the help!

    submitted by /u/fullofregrets2009
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    Mid2012 MacBook Pro freezing issues

    Posted: 06 Feb 2020 07:08 PM PST

    Hi guys, I currently use my 13 inch, Mid 2012 Macbook Pro for University work, art, and music. The system:

    MacBook Pro (13-inch, Mid 2012)
    Processor: 2.9 GHz Intel Core i7
    Memory: 8 GB 1600 MHz DDR3
    Graphics: Intel HD Graphics 4000 1536 MB

    I'm running macOS High Sierra, version 10.13.6. I almost solely use it for Chrome (reddit, google suite, youtube, streaming services, general browsing), Ableton Live, and Photoshop. Over the last 4 months or so, I have noticed a general slowdown and freezing in everyday tasks like copy and pasting, opening new apps, changing windows, opening browsers - none of these issues have happened in the past. In the storage tab "About this Mac," I currently have 417 GB available of 998.98 GB in the 1 TB SATA Disk, 334 GB belong to the "System" tab, and about 130 GB belong to my "Documents". I am not incredibly computer savvy and would appreciate any insight into not only what the issues may be but to learn why these exist. Thank you!

    submitted by /u/notyourcupoftea
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    Forgot Apple ID password, can’t get it reset. Need help.

    Posted: 06 Feb 2020 05:58 PM PST

    So I'm trying to help my brother get his phone to stop requesting the Apple ID password. He doesn't know the password anymore and any of the passwords he's tried don't work. We've also tried going through the recovery process and apparently his security question answers are wrong so there's no help there. And he doesn't have access to the email that was used for his account either and we can't get into it. I was hoping I could help him log out of his phone and just use an email that he does know but it won't let him do that either. Is there any way we can change his Apple ID and let him use the phone without the annoying popup or is there a way to turn the pop up off at all? I tried texting support for him and they were no help either so I'm at a loss of what to do.

    submitted by /u/gnnyweasley
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    Having trouble triggering public college’s Wi-Fi login screen

    Posted: 06 Feb 2020 05:49 PM PST

    Whenever I try to connect to my college's public Wi-Fi, the login screen never pops up so the Wi-Fi never actually connects.

    I go to a community college and I go to 2 different campuses throughout the week. My Wi-Fi works fine at campus 1, but the login screen never triggers when I go to campus 2. The WiFi network at both campuses are the same in terms of name and login page.

    The last time I had this issue at campus 2, I copy and pasted the IP address into chrome, and that triggered the login page. This doesn't work for me anymore.

    I've tried so many different things to try to get the login page to open (forgotten network, cleared DNS, used example.com, booted Mac into safe mode, used incognito) and nothing has worked.

    Now I've been stuck with using my phone as a hot spot, which isn't ideal since I only have a certain amount of data each month. Any help would be greatly appreciated.

    My MacBook Pro is running High Sierra.

    submitted by /u/treebloc
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