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    Apple Daily Tech Support Thread - [November 27]

    November 28, 2019

    Apple Daily Tech Support Thread - [November 27]

    Daily Tech Support Thread - [November 27]

    Posted: 27 Nov 2019 07:09 AM PST

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Apple Expected to Release 5.4-Inch and 6.7-Inch iPhones With Thinner Displays in 2020

    Posted: 27 Nov 2019 06:39 AM PST

    Jony Ive removed from Apple executive leadership page as he officially departs the company

    Posted: 28 Nov 2019 12:40 AM PST

    [MKBHD] 16" Macbook Pro Review: Now Do It Again!

    Posted: 27 Nov 2019 06:12 PM PST

    Apple changes Crimea map to meet Russian demands.

    Posted: 27 Nov 2019 12:12 PM PST

    Macintosh Floppy disk with Steve Jobs' autograph is up for auction and valued at USD 7,500

    Posted: 28 Nov 2019 12:26 AM PST

    Homebrew 2.2.0 released

    Posted: 27 Nov 2019 07:49 AM PST

    A Look at PureDarwin - an OS based on the open source core of macOS

    Posted: 27 Nov 2019 08:29 AM PST

    Fastest way to reconnect AirPods with one tap using shortcut

    Posted: 27 Nov 2019 06:48 AM PST

    I know you can go to Control Centre, tap the little line on top of the media card and tap the AirPods to connect to it. but that is 3 steps. For the people that are lazy like me, here is how you can do it in 1 step.

    The fastest way I found to reconnect my AirPods is using the shortcut app. Here is how:

    1. Connect your AirPods to your IPhone or Ipad
    2. Open Shortcut and tap the Automation tab
    3. 2. Tap Add Action on the top right
    4. Tap "Create personal automation"
    5. Tap "Open App" at the bottom of the list
    6. Tap choose and select an app you want to use to connect to your AirPods (like Music or Podcast, it's really up to you)
    7. Tap Done and then Next
    8. Tap "Add Action" and tap "Scripting"
    9. then tap "Set media playback destination"
    10. Under the new action, tap Iphone and select your AirPods.
    11. Now tap next
    12. Set "Ask before running" to "OFF" and tap "Done"

    Now when you need to quickly connect your AirPods, simply start the app and if your AirPods is in range, it will switch to it automatically. Great for people like me that also use their AirPods on their Mac and AirFly at work

    submitted by /u/MINGA64
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    Downtown Toronto is About to Get a New Apple Store

    Posted: 27 Nov 2019 08:29 AM PST

    How to share audio with two sets of wireless headphones – Apple Support

    Posted: 27 Nov 2019 11:21 AM PST

    Right-to-Repair Groups Don't Buy Apple’s Answers to Congress

    Posted: 27 Nov 2019 12:22 PM PST

    MacBook Pro 16” vs Surface Book 2–An in-depth comparison w/ benchmarks

    Posted: 27 Nov 2019 12:40 PM PST

    As requested, this is a review of the 16" MBP compared to the Surface Book 2. I will be comparing varying laptops from varying companies, not just Microsoft. I have also already did the XPS 15 and Surface Laptop 3.

    QUICK SPECS:

    Microsoft Surface Book 2 15"($2899/$2599 sale)----Macbook Pro 16" ($2399)

    • 8th gen i7-8650U/----9th Gen i7-9750H
    • 512GB SSD----Same amount of storage
    • 16GB LPDDR3 RAM-----16GB LPDDR4 RAM
    • NVIDIA GTX 1060----AMD Radeon Pro 5300M 4GB GDDR6
    • 3240x2160/100% sRGB/76% AdobeRGB 400 nits----3072x1920/True Tone/100% DCI-P3 and 93% AdobeRGB 500 nits
    • 86whr/9-10 hours battery life----100whr/10-11 hours battery life
    • Microsoft Keyboard and Track-pad----Magic keyboard/Force touch track-pad/6 speaker system/studio mic
    • 0.906 inch thick/4.56 pounds----0.64 inch thick/4.3 pounds

    PERFORMANCE: Geekbench 5/Cinebench/Unigine Heaven/Black Magic/Crystal Disk Mark

    Geekbench 5 (CPU):

    • Average score from 5 results SB2: 1029 (Single-Core)/3255 (Multi-Core)
    • 16-inch MBP: There aren't any benchmarks as of the day I'm posting this, so I'll use this video and my result as a reference for now:
    1. (Video) 1103 (Single-Core)/5667 (Multi-Core)
    2. (My results) 1137 (Single-Core)/5762 (Multi-Core)

    Cinebench 20 average of 5 (CPU):

    • SB2: 2037
    • 16-inch MBP: 2649

    Black Magic and Crystal Disk Mark (SSD):

    Real world performance: The SSD in the MBP is 8 times faster than the one in the SB2. Here are two other tests done by laptopmag: Test 1///Test 2. Benchmarks:

    • Crystal Disk Mark--SB2: 2371 mb/s read and 1845 mb/s write
    • Black Magic--16-inch MBP: 3094 mb/s read and 2881 mb/s write

    3D Mark Fire Strike (GPU):

    • SB2: 8471
    • 16" MBP: 8629

    Cinebench 15R average of 5 (GPU):

    • SB2: 96.5 FPS/1073 cb
    • 16-inch MBP: 109.4 FPS/1158 cb

    Unigine Heaven 4 (GPU):

    • SB2: 42.6 FPS average
    • 16-inch MBP: 48.3 FPS average
    • A GPU comparison from notebookcheck.

    TLDR, although the CPU and SSD speed is lacking in the SB2--which is to be expected from an older device--the GPU however, is surprisingly good, matching the 5300M sometimes in terms of gaming; although the SB2 does fall short in terms of performance/export/rendering times.

    DISPLAY

    The highest brightness I've got was 373 nits on the SB2, and 466 nits on the 16" MBP. Both screens are similar in terms of resolution and clarity. The SB2 is slightly higher in resolution, although it makes no difference since you physically won't be able to tell apart the pixel differences. The display on the SB2 is also a 3:2 ratio compared to the 13:10 on the MBP. The SB2 supports 100% sRGB and 76% AdobeRGB, which is enough for professional workflows, but still falls behind when compared to the 16" MBP that has 100% sRGB/100% DCI-P3/93% AdobeRGB. The color accuracy/calibration and black levels are also much better on the MBP, as well as viewing angles and reflective coating. It also has much thinner bezels if you care about that. For pro-work relating to colors, I'd definitely still recommend the MBP over the SB2. But regardless, both are amazing displays that make notebookcheck's top-30 best laptop displays--MBP at #9, and SB2 at #18.

    Another advantage Macs have are their image/text scaling. TLDR, MacOS does a better job of scaling various image/text sizes. The reason why many professionals use Macs is because of the better scaling and color consistency/calibration, especially since you're working with higher resolution workflows and need to frequently rescale. It'll be a lot wiser to have the better scaling from MacOS in this case. True Tone is also useful when the ambient lighting changes in your surroundings, but for maximum color accuracy/consistency, I would recommend you to turn it off.

    A feature the SB2 has that the 16" MBP doesn't is pen support and palm rejection. Although I wouldn't recommend you to use the SB2 as a professional drawing tablet--the iPad Pros and other tablets are still much ahead in this area--it's still more than enough when you need to use it to take notes and do some doodling. The convenience factor of being able to take off the display is also great, and although the hinge is very sturdy, drawing and taking notes in laptop-form does still wobble the screen.

    Touchscreen/touchbar wise both aren't too useful in my opinion. With the touchscreen you can scroll/touch links I guess? But most of the time it's really awkward/annoying because I have to reach further from my keyboard when I'm working—which slows down my workflow—when I can just use the trackpad which is not only closer, but also more accurate/easier to use than touch. I also find that besides the scrolling here and there, I barely use it. Also, it's a huge fingerprint magnet and messes up your screen. The touchbar is slightly better because you can customize your keys and it's actually useful for some workflows, but the problem is that it lacks app support and it sometimes freezes/is more convenient to have physical keys most of the times.

    BUILD/OTHERS

    The build quality and design on the SB2 is amazing, although the amount of empty space the hinge takes is questionable. Microsoft has decided to go with Magnesium on the SB which is stronger than the Aluminum used in the MBPs, but also costs a lot more. Either way, both (and ThinkPads) are already the best build quality you can find in any laptop. It's really up to you personally whether you think it's worth it to pay the extra for Magnesium over Aluminum--personally, I don't think it is. Battery wise, both are also amazing. At 150 nits, I was able to reach 10 hours and 13 minutes on the SB2, and 11 hours and 02 minutes on my MBP. The keyboard on the SB2 was a surprise as well. Microsoft is catching up and closing the gap with the ThinkPad keyboards from Lenovo, and Apple's new Magic keyboard—this really comes down to personal preference.

    Audio wise (speakers/mic), the 16" wins hands down in this area. MBPs has always had the best audio, but the 16" takes that a step further and makes the older gen MBPs sound outdated, even though they had the best speakers already. The SB2 however, does have a better port selection--but weirdly it doesn't have any thunderbolt 3 ports whereas the 16" MBP has 4. In order to get the same ports, you'd need to spend $50 more for a port hub on the MBP--but then again, that's still cheaper than the SB2 even on sale and you're getting 4 extra thunderbolt 3 ports that are very useful for professional workflows. RAM and SSD on both devices cannot be removed.

    To conclude, although the SB2 is a great device, it's very hard for me to recommend it to people over other 2 in 1 alternatives from Lenovo, Dell, HP for various reasons:

    1. Pricing--I get it, the Magnesium is great, but the carbon fiber from Dell, and the magnesium/plastic mix from lenovo is more than enough. At $2499 (even 2 years later), it's very very expensive for most people.
    2. Outdated--You really shouldn't be buying this right now since it's very likely Microsoft will refresh it soon.
    3. Touchscreen isn't professional grade for drawing. At this price point, besides taking notes and casual doodling, it's not very logical for artists/designers to buy the SB2 over a wabcomm tablet and a XPS 13/13" MBP since you can get better performance/display and a professional drawing tablet for the same price or less.
    4. The "tablet" mode lacks app support and optimization to be used as a real tablet. If you're doing those things, you should really be looking at the XPS 2 in 1s or the Yoga both with palm rejection. Yes, it's very convenient that you can take the display off of the SB2, but you're still essentially just using the screen to scroll/touch links and maybe take notes. Other 2 in 1s offers the same feature of a "tablet" version by being able to fold it instead.

    So unless you got the money and don't care, you really shouldn't be dropping $2499 on a 2 year old model just to take notes.

    "But you're comparing an older device to newer 2 in 1s"--Yes, but I'm also not recommending you to buy it, and at $2499 the SB2 is still $400 cheaper than the future Surface Book 3. Assuming Microsoft doesn't increase their price for the next Surface Book, it'll still start at $2899 for the same configuration. That's $1000 more than other 2 in 1s just to take notes on.

    As you can see, I stopped comparing the SB2 to the MBP since they're clearly targeting different demographics--Unlike the Surface Laptop 3 which isn't a 2 in 1, and is a direct competitor to the MBP lineup. Now, allow me to address the comments from my Surface Laptop 3 comparison:

    It doesn't matter if the CPU wattage (15W vs 45W) is different between the SL3 and MBP. Both have the same form factor and price. It just so happens that Microsoft added a Ryzen and Vega 11 instead of an i7/RTX like most other 15" laptops. That's like saying the XPS 15/Lenovo X1/Razer Blade 15 and all the other 15" laptops shouldn't be compared just because their companies skimmed out on the CPU because of bad design choices. At the end of the day, products that targets the same demographic, has the same form factor, with the same price will be compared.

    Just because Microsoft skimmed out on the 15" version's CPU and GPU doesn't mean the SL3 15 is now suddenly in a totally different category and therefore "can't be compared" to other 15" bigger display laptops. Microsoft literally created the Surface Laptop line to target Macbook Pro users. They added in a Ryzen and Vega 11 in order to save money in the 15" version----And no, the 13" MBP isn't comparable to the 15" SL3 since it's not even the same size and doesn't support higher CPUs/GPUs options--and it's also in a need for a spec refresh when the SL3 just got refreshed--I would need to compare the 13" MBP to the 13.5" SL3--not the 15".

    It's even more obvious now after finishing this comparison of the 16" MBP to the SB2. They're not even comparable because of the older specs in the SB2, and the fact that the SB2 targets an entirely different demographic! 2 in 1s! Surprise! So really, I was being the fairest I can in my Surface Laptop 3 comparison by comparing the SL3--that's targeted at the MBP customers--instead of the more expensive and outdated SB2.

    Sorry if i went off topic--but TLDR, if you're looking to do professional work and don't care for the difference between Magnesium and Aluminium, then the 16" MBP is literally better in every way--from CPU, GPU, SSD, display quality, battery life, driver support, track-pad, keyboard, the list goes on. As for 2 in 1s, there are lots of options out there (Yoga/XPS/HP), but no one's stopping you if you have the money and really want the Magnesium build. Although I would still urge you to wait for the Surface Book 3 refresh. Artists/designers in my opinion should get a 13" MBP for the color accurate/calibrated display (rated #4), better image scaling, and better track-pad/battery life--although again, I would urge you to wait for the 13" MBP refresh later next year if you're not in a hurry.

    submitted by /u/itscrazouthere
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    [Android Authority] iPhone 11 Pro Max review: I like it.

    Posted: 27 Nov 2019 06:12 AM PST

    VoiceOver vs. Talkback: My Time on the Other Side

    Posted: 27 Nov 2019 01:00 PM PST

    Opinion: Apple Music lacks reliability in its basic functions that SHOULD WORK flawlessly.

    Posted: 26 Nov 2019 11:58 PM PST

    This is a bit of a rant but I've really become fed up with Apple Music and its lack of reliability in its basic functions.

    We've had a family subscription to Apple Music for about a year now and during this time I've encountered numerous problems in trying to do something very simple. For example, trying to add a song to a playlist is a hassle. It doesn't matter whether I'm on Mac or iOS, adding a song to a playlist feels like you have a 50% chance to succeed on the first try. I've had multiple occasions when adding a song to a playlist has taken multiple minutes which results in me adding the song multiple times to the playlist as I'm not sure whether the song was added or not. Furthermore, removing the duplicate songs is as frustrating as adding them. Again, Apple Music takes its time to remove a song from the playlist. It doesn't happen instantly as I think it should.

    One of the most recent problems I've faced is that adding a playlist to the library is impossible. Again, no difference between Mac and iOS: every time you try to add a playlist to the library, Apple Music spits out an error. I'm starting to lose hope in Apple when it comes to Apple Music as I personally think this type of unreliability in basic functions is inexcusable.

    Anyway, apologies for the rant but I felt like I needed to take this off my chest. I would like to hear if anyone else is experiencing similar issues with Apple Music. Also, a mandatory announcement: sorry fur my bad inglish, not a nattive speeker.

    submitted by /u/Liivik
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    The Hunt for the Quietest Laptop Keyboard

    Posted: 27 Nov 2019 05:45 PM PST
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