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    Apple Daily Tech Support Thread - [October 30]

    October 31, 2019

    Apple Daily Tech Support Thread - [October 30]

    Daily Tech Support Thread - [October 30]

    Posted: 30 Oct 2019 08:09 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Wallpaper Wednesday - [October 30]

    Posted: 30 Oct 2019 06:11 AM PDT

    Hello, /r/Apple, and welcome to Wallpaper Wednesday!

    Liven up your desktop space or iOS device with some new UI scenery! Please respect the rules below and upload the highest quality image you can find.

    Share your wallpaper on the r/Apple Discord.

    Rules

    1. Please use a reputable image host like imgur.com.
    2. No NSFW posts.
    3. Directly linked images only (albums are acceptable).

    This thread will remain stickied for 24 hours. At that time, the thread will remain active, and an archives link will be posted in the sidebar for easy access. You may also find archives here.

    submitted by /u/AutoModerator
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    AirPods Pro impressions from NYC: subway noise, coins pocket test, comfort and more

    Posted: 30 Oct 2019 09:22 AM PDT

    I'm in NYC and just picked up my AirPods Pro. I've seen a couple other posts of impressions so I'll try to cover stuff that hasn't already been done to death. Feel free to ask questions.

    • Apple Store: Hot tip: If you buy them in-store, set them up next to the line of display iPhones. Absolutely hilarious to watch a full line of iPhones pop up the setup box in sync. When you press connect on yours, all the other ones will switch to "Not your AirPods Pro." If that's not a "pro" experience, I don't know what is lol.
    • General Comfort: I liked the original AirPods because they felt invisible and was a little worried about these, especially because earbuds like my Jabra Elite Active 65t buds take a little finagling to get them in right and get a seal, and when you do, there's pressure. AirPods Pro really surprised me. The tips feel excellent, almost invisible once they're in, and I didn't have to adjust at all to get a good seal. The Ear Tip Test is cool, very quick, and to my surprise confirmed I did get a good seal. That vent makes a massive difference in comfort, holy shit. Also, small note, but they look much nicer in ear than regular AirPods. Stem is way less noticeable.
    • Sound Quality: If you like the way AirPods sound, you'll like these more because of the seal and reduced outside noise. Bass hits a little harder, you notice a little more detail in songs, etc. If you don't like how AirPods sound, you'll like these a little more but they won't blow you away. It's what you'd expect, nothing crazy. EDIT: Had more time to test the sound quality. It's actually a bigger step up than I thought previously (I was mostly paying attention to ANC quality). The seal makes a big difference but honestly the drivers are just better.
    • Subway and Street Noise: This is the noisiest city I've ever been in. Near the Apple Store there's a lot of construction going on near the subway—jackhammers, construction workers, huge trucks, just really annoying chaos. I walked to the Apple Store wearing my regular AirPods and it was not fun but it's what I'm used to with them. Walking back to the subway with AirPods Pro cut a ton of the noise. I could still hear some of it obviously but suddenly I wasn't annoyed. When I got to the subway, I walked down the steps and saw that the opposite direction train was already there, just started to turn around to see when my train would arrive, and then WHOOSH, it flew by me, arriving. I literally didn't hear it at all. That's crazy. All I could hear was Kanye. On the subway itself, I couldn't really hear anybody around me and could barely hear the train. I switched to a podcast and it was like having the people and train at 20% volume. With normal AirPods on the subway I'd listen to podcast at like 80-90% volume; with the Pro I literally turned it down to about 50-60%. Amazing. Then on the walk home, I couldn't hear anybody on the street despite seeing people chatting or talking on their phone (on speakerphone of course). It was great.
    • Jeans Coin Pocket Test: Saw some people worried about this as well. I can confirm that these do fit in my jeans coin pocket better than the old AirPods. The case for the old ones was more squarish, so I always had to kinda push it in a little bit. The Pro case on the other hand is long and narrow so you just turn it to the side and it slips in super easily. I took a quick video here.
    • Negatives: They're white so the case still picked up lint from my jeans which is annoying but oh well, the controls definitely take a hot minute to get used to, and again, the sound quality isn't gonna blow you away if you didn't already like the way AirPods sound. So far those are my only negatives.

    Obviously it hasn't been that long but I was literally grinning while walking home because suddenly NYC wasn't as loud and annoying anymore and I could actually hear my music and hear myself think. I'm super happy with these so far.

    submitted by /u/ughjustanything
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    Apple Pay transaction volume growing 4x as fast as PayPal, Tim Cook says

    Posted: 30 Oct 2019 06:26 PM PDT

    AirPod Pros feels like walking during the middle of a quiet snowstorm even in NYC.

    Posted: 30 Oct 2019 06:03 PM PDT

    Living and workin in NYC. Just bought them tonight, had them on. It literally felt like I was walking through 8" of snow. It was quiet, I forgot I was in NYC. Was talking on the phone as I went onto the Subway platform and I barely heard the train pull up.

    for anyone familiar with the stretch of 96th to 110th on the 2/3 that's really loud when it's grinding through Central Park, I could barely hear that

    The sound is pretty much on par, if not better than the Powerbeats Pro. If you've used in ear Beats, the silicone buds are the same material.

    I work in a profession where I can suffer hearing loss and have worn the Powerbeats for years to listen to music to drown out the sound with music. These are a huge step up. I'm not an audiophile.

    If you're an average person, these are more than adequate.

    submitted by /u/malocher
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    Tim Cook says iPhone 11 sales are off to a 'very, very good start' thanks to lower starting price

    Posted: 30 Oct 2019 01:57 PM PDT

    Apple Card adding 0% financing for iPhone purchases later this year

    Posted: 30 Oct 2019 02:14 PM PDT

    Apple’s CFO Suggests iPad Pro Won’t Be Refreshed in 2019

    Posted: 30 Oct 2019 03:38 PM PDT

    Exclusive: 16-inch MacBook Pro Touch Bar and Touch ID layout confirmed

    Posted: 30 Oct 2019 10:25 AM PDT

    Tim Cook claims AirPods pro are complementary to AirPods, not a replacement

    Posted: 30 Oct 2019 11:23 PM PDT

    AirPods Pro review: Apple may have built the perfect wireless earbuds

    Posted: 30 Oct 2019 06:00 PM PDT

    AirPods Pro sound quality

    Posted: 30 Oct 2019 11:35 AM PDT

    I have dabbled in and out of the audiophile scene for quite some years already, and just want to share my thoughts on the AirPods Pro in terms of sound quality.

    Sound quality is really an extremely misunderstood subject on the internet today, audiophile snobs would have you believe a subjective sound quality scale like this:

    Earpods: 1/10

    Airpods: 2/10

    Bose QC25:2/10

    HiFiman Edition X: 9/10

    Sennheiser Orpheus HEV9: 24/10

    ​

    However in reality, I would suggest it's more like this:

    Earpods: 7/10

    Airpods: 8/10

    Bose QC25:8/10

    HiFiman Edition X: 10/10

    Sennheiser Orpheus HEV9: 10/10

    Basically what I'm trying to say is, any decent headphone will be almost as good as the most ridiculously expensive Hi-Fi equipment, the difference is minimal, if any. Those audiophile gear are more like luxury watches, sure a luxury watch will be relative accurate, but even a $200 dollar mechanical watch can be just as accurate as a $200,000 mechanical watch.

    That being said, I'm happy to report that the AirPods Pro's sound quality is good enough that it makes no sense to split hairs, it basically sounds the same as the good headphones I own. I'm not gonna give it a score or anything, I'll just say this, I currently own the Yamaha EPH-200, a fairly good IEM that has balanced sound, relatively flat response, and it sounds almost exactly the same as the AirPods Pro. I also have the AKG Q701, a classic, it sounds very slightly better and I'm not even sure if that's due to the sound or the fact it's around-ear and open. I also have the Beats Solo Wireless 3, it has more bass so the response isn't flat but other than that it again, sounds about the same as the bunch.

    The biggest weakness with most cheaper (but still decent, not like Wish.com counterfeit crap) is bass, and that's because if you power the speaker with the same amount of power and have it make different sounds, it will naturally be weaker in the bass, so usually you need some way to get around that problem, which makes it more expensive. Also the solutions to these problems usually involve inefficiencies, like some IEMs will just put a filter in there to reduce the mids, and make everything louder. Or if you have a big headphone you can put some circuits in there to digitally change the sound so it comes out more balanced. This is why your standard EarPods and AirPods are a bit lacking in bass.

    Basically that lack of bass problem is gone in AirPods Pro, so yea that's that.

    ​

    I will not address some of the audiophile snake oil you might see online, and first up is sound stage. If you don't know that is, well a headphone with "good" sound stage makes the music sound like it coming from in front of you, or maybe around you. Where as a headphone with "bad" sound stage makes it sound like the music is in your head. You'll constantly hear audiophile snobs talk about this and to be honest, it's a real thing. Problem is, it's just dumb to make a headphone have "good" sound stage.

    You see, making a sound, sound like it came from further away is just like adding a filter to an image, like if you make a photo foggy then it looks like the things in it are further away, it's exactly like that, a post-process effect. Since most music are designed to be played back through speakers, they don't have and sound stage effect baked in, so if you just play them through theoretical ideal speakers in your ear, it sounds like the instruments are in your head. So what headphone manufacturers do, is they design their stuff in such a way as to physically introduce distortions that make it sound like it's from further away. This is really a hack, a dumb way to do things because that's like making your phone's display over-saturated to compensate for under-saturated dull movies like Justice league or something, it's dumb because when you want to watch a regular movie, then it would look like crap. Same with headphones with built-in sound stage otherwise known as "good" sound stage, if you're trying to watch some VR porn when the sound is supposed to come from right beside your ears or whatever, it won't work as well. And this is why Apple headphones just all have "bad" sound stage, since if you want it, it should be introduced in the software, not in the hardware.

    ​

    Second problem is how people misinterpret different frequency response curves as "better" or "worse" sound. Some headphones like Beats just has louder bass and highs with quieter mids, that's its style. If we're being technical, all of these styles are bad, because you're supposed to make the speaker have a totally flat response curve, that means every sound regardless of pitch should have exactly the same loudness. However this is extremely difficult to achieve with any sensible speaker technology, but what ended up happening, is that people have gotten used to the style of certain brands, and think that is "good" sound where as everything else is "bad" sound.

    This is exactly like Instagram filters, making a headphone that has style is just like making a phone screen that has an Instagram filter burned into it which you cannot turn off, it's dumb but audiophile snobs love that shit. So when anyone tries to make actually close to ideal headphones, nobody buys them because they sound "flat" well of course they do, that's how they're supposed to work, flat is the best, because you can always make a "flat" headphone sound like anything else with your custom EQ, where as if it's not flat, it's more difficult to revert it with an EQ (but you still can do it).

    Basically, whenever you hear an audiophile snob talk about things like mids, lows, highs, treble, extension, they all boil down to the frequency response curve, one graph that describes them all. It's just as senseless as describing a screen with words like "the blues are very deep and slightly violet", yea who gives a shit, just compare it to the standard and tell me what the Delta E is?

    submitted by /u/1096bimu
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    Quick Tip: tap the AirPods Pro case while its on a Qi charger to see charging status!

    Posted: 30 Oct 2019 04:14 PM PDT

    I noticed my AirPods Pro case LED was not staying amber while sitting on my Qi charger. I thought it wasn't making good contact and not charging.

    Turns out, AirPods Pro case LED only lights for 8 seconds when charging begins. If you want to see charging status afterwards, tap the case! Amber means charging; green means charged; no light means not charging.

    Here is the Apple support page on this behavior. Enjoy your new gadget!

    submitted by /u/nalexander50
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    Apple Released audioOS 13.2.1 for HomePods

    Posted: 30 Oct 2019 03:14 PM PDT

    Apple Q4 Results

    Posted: 30 Oct 2019 01:37 PM PDT

    Apple is laying the groundwork for an iPhone subscription

    Posted: 30 Oct 2019 05:19 PM PDT

    New Mac Pro Receives FCC Approval Ahead of Launch

    Posted: 30 Oct 2019 06:11 AM PDT

    Apple's Tim Cook says Services such as Apple Music achieved 'all-time highs' worldwide and exceeded the previous revenue record by over a billion dollars.

    Posted: 30 Oct 2019 06:30 PM PDT

    iPhone 11 series, Mac desktops help Apple post record sales in India.

    Posted: 30 Oct 2019 11:54 PM PDT

    Updated Screenshots Show AirTags Setup Process and New Find My Layout

    Posted: 30 Oct 2019 12:51 PM PDT

    Airpods Pro impressions from an audiophile

    Posted: 30 Oct 2019 01:54 PM PDT

    Ford to Introduce Wireless CarPlay in Select 2020 Vehicles With SYNC 4

    Posted: 30 Oct 2019 08:38 AM PDT

    AirPods Pro Available for In-Store Pickup

    Posted: 30 Oct 2019 06:59 AM PDT

    Airpod Pro & WF-1000xm3

    Posted: 30 Oct 2019 09:49 AM PDT

    I've had the WF-1000xm3 for a month now and my Airpod Pros just showed up!

    Gallery: https://imgur.com/gallery/JjpCRz3

    Overall the AirPod Pros are much more comfortable than the Sonys, mostly due to the air vent and lighter weight. It was amazing to hear active noise cancelling without the air pressure seal - it felt like the world just got much quieter instead of the extremely isolating feeling of the Sonys. In some situations (bus driving by on the street, very loud subway noise) the isolation was better in the Sonys but I was shocked how closely the AirPod Pros come. In day to day situations (sitting at a desk) they are much better because of the comfort. The passthrough mode also works very well, I could easily hear anyone talking to me (to the level where it was not awkward in a coffee shop - whereas with the Sonys the passthrough wasn't quite good enough to hold a conversation).

    ​

    Overall I am very impressed with the noise cancelling in these. They took out fan noise so well that I think they might be quite effective on an airplane. They take out the rest of the spectrum a little bit less than the WF-1000xm3s, which I think is mostly due to physical isolation.

    ​

    The real reason I am going to keep these is the case! The size is so much more practical than the Sonys, it's ridiculous. They are so much more comfortable carrying around and using walking around a city.

    ​

    EDIT: In my opinion the sound quality is much less good than the WF1000XM3. The sony buds have crisp sound where every part of a track is clear and punchy. The airpods, not so much. They sound fine, especially for podcasts and audiobooks (which is by far the bulk of my listening)!

    [Someone asked me to try them near a treadmill - I will update on that later today!]

    submitted by /u/cleverusername1000
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    AirPods Pros Flight Reports

    Posted: 30 Oct 2019 09:32 AM PDT

    I've noticed comments in various threads asking how these perform on planes, and wanted to share my own experience plus suggest others post here in the hopes some users will be more impressed than I am.

    I'm a frequent flyer and was hoping these would be a compact solution for when I can't fit over-ear headphones in my bag. Just took my newly-purchased Pros on a flight. A321, seated a little ahead of the wing, so a fairly noisy area. Sorry to say these were a huge letdown. The squalling baby two rows up was a few decibels less shrill, but I still couldn't focus. During service I could hear what the FAs were saying to me without deactivating the ARC.

    Were they better than trying to watch a movie with the AirPods 2? Yeah. Is that saying much? Nope.

    I hope others have a more positive experience.

    submitted by /u/mrsbear
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    First impressions of the Airpods Pro after my first night at the gym with them.

    Posted: 30 Oct 2019 04:55 PM PDT

    Even though I just upgraded my dying Gen 1 Airpods (RIP) to the second gen, I was awfully tempted to get the Airpods Pro. I have been becoming concerned over the level at which I've been having to raise the Airpods up to, especially while at the gym. I picked up the Pros today after work and immediately put them to the test. My gym is relatively small, and tonight was rather busy with probably 30-40ish people there give or take.

    - I've never liked in ear headphones, or have been able to wear them. They always fall out or give me that strange pressure in my head. I felt that the OG airpods were a perfect fit, which is why I was slightly hesitant on the Pros. After an initial adjustment period, that "in ear" feeling went away, and I was left with that same comfortable and secure feeling the OGs have. Only at the beginning did I feel like they had a chance of falling out, but that went away quickly as I ran on the treadmill.

    - In terms of sound quality, I am no audiophile. I will say it sounds pretty on par with my second gen Airpods. I'm not sure if the quality has improved or I can just hear it clearer with the NC on. If you were happy with the other Airpods, you'll be perfectly happy with these as well IMO.

    - I opted for the small tips as they felt the most comfortable and best fit for my ears.

    - There is something very magical about the first time I put them in. In terms of how noise cancellation works - if you're looking for a product to 100% drown out any background noise - you'll be disappointed with these. My best way to describe them is that it puts the rest of the world on "low mode", if that makes any sense. I could still hear the clangs of weights as they were moving around, but the humming of the air conditioners, people's conversations and the music in the gym faded away. It drowns out the world enough that with your music playing, you kind of forget about everything else around you.

    - I was playing my music at around 55-60% with noise cancellation on, where as normally my other Airpods would have to be about 75-80%. I switched the noise cancellation off in the middle of the workout to see how it felt without it - It's like night and day. Hard to believe I was blasting my other Airpods at such a high level for so long.

    - I put on a podcast to test, I had to knock the volume up one notch to comfortably hear it. But could still easily listen to it around 50-55% if I wanted.

    - At the end of my workout when I took them out I realized just how loud the gym was. There was a Zumba class in the room over that sounded like it could double for a night club. With the Pros in I didn't even realize the class had started.

    Overall if you're happy with your current Airpods or other NC headphones, I'm not sure these will revolutionize your listening experience. But if you're looking for the simplicity of Airpods mixed with a very solid noise cancellation feature, I think you'll be more than happy. Just don't go in expecting 100% of all other natural sound to disappear completely. If anybody has any other questions please feel free to ask. I'll do my best to answer! Hope this helps some of you on the fence!

    submitted by /u/rygarswf
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