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    Thursday, February 28, 2019

    Apple Help Apple logo shining through MacBook Air screen

    Apple Help Apple logo shining through MacBook Air screen


    Apple logo shining through MacBook Air screen

    Posted: 28 Feb 2019 05:20 PM PST

    I have a 3 year old MacBook Air. As of 2 days ago, my computer screen began showing a shadow of Apple logo. When I googled this, many people said this was because of too much pressure on the computer, causing the logo to get burned into the screen. However, there is never any pressure on my screen, and I've done nothing out of the ordinary as the laptop goes from backpack to desk and back. There's literally never pressure on the screen. Has anyone else had this problem?

    submitted by /u/catchersalmon
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    I dropped my phone with the case on, and now it's bricked.

    Posted: 28 Feb 2019 03:42 PM PST

    I was just sitting at home and dropped my phone, all of a sudden it just died. It looks completely normal on the outside, no cracks, no nothing, but it doesn't charge, doesn't turn on, what could the problem be? Also, can I get a replacement, and if so, how much will it cost.

    submitted by /u/FinerStrings
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    OSX 10.14.3 and PowerPoint/Keynote PDF Export: Poor quality renders on transparent items like shadows. Brand new issue.

    Posted: 28 Feb 2019 02:24 PM PST

    Recently updated to OSX 10.14.3 and PDFs exported from PowerPoint or Keynote look very bad all of the sudden, especially in regards to shadows. Light colored shadows are dark black and look awful.

    Old PDFs from the same PPT source file look great. I noticed on the info tab on OSX that there is this difference:

    GOOD PDF Export:
    Encoding software
    Mac OS X 10.13.5 Quartz PDFContext

    BAD, NEW PDF Export:
    Encoding software
    macOS Version 10.14.3 (Build 18D42) Quartz PDFContext

    So I'm assuming this is because of the latest OSX update. Any way to I fix it? Can I change the encoding software to the same one used in 10.13.5? My job relies on exporting PPT to PDF and having it look as it should (and always has before).

    Thanks!!

    submitted by /u/Mike
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    Activity tracker doesn’t register anything

    Posted: 28 Feb 2019 07:13 PM PST

    My iPhone XS Max and Apple Watch series 3 don't seem to track any activity. I noticed a couple days ago after work I didn't have any credit for standing or the small movements through the day.

    I finally decided to go for an indoor walk and when I started the countdown the image below is what happens. It's all zeros for maybe a few seconds than hits me that it was over 60,000 calories burned.

    I decided to do my walk anyway went 45 minutes and noticed I never got the updates for rings closing, also the heart rate never went above 75. I did however get the pings for my pace for the first two miles walked.

    I have reset the phone and watch,both are on most up to date OS. I have de-synced and re-synced the health information.

    Anyone seen anything like this?

    https://i.imgur.com/ZGI1QGj.jpg

    submitted by /u/Bearcat26
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    Macbook still 3 beeps after new ram

    Posted: 28 Feb 2019 11:29 AM PST

    Hi, My mid 2012 macbook pro is freezing then restarting and after so many times, i get the 3 beeps every 5 secs. Ive been taking the ram out and putting it back in for a month but its not lasting more than 2mins on startup now

    I have purchased 2x4gb Corsair ddr3 1066MHz and my mac has recognised its installed but its still just freezing and giving me the 3 beeps.

    Any help would be appreciated thanks!

    submitted by /u/willg92
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    Dent in the apple pencil 2 magnetic plastic connector on ipad pro 2018

    Posted: 28 Feb 2019 09:11 PM PST

    I've just noticed once I've unwrapped my ipad pro 12.9 inch from the box, there is a dent in the apple pencil 2 magnetic plastic connector on ipad pro 2018. It isn't smooth throughout the plastic piece but a rounded dent into the plastic piece. Is this normal? Can Apple geniuses do something?

    submitted by /u/qwertyricky
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    BootCamp (Windows 10) on Mac Pro 1,1 and 2,1?

    Posted: 28 Feb 2019 08:29 PM PST

    I have a 2006 Mac Pro 1,1 and it unfortunately is only 32 bit. Has anyone else successfully installed Windows 10 on a 32 bit mac pro?

    submitted by /u/gabedrumsnaked_
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    Need help-Caller moved to background

    Posted: 28 Feb 2019 07:39 PM PST

    I recently got a message when opening my phone. It said "Caller Moved to background". Can anyone tell me what this is. I contacted ATT and the told me to contact Apple. iPhone X

    submitted by /u/ssmly360
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    Smart Battery Case Not Charging

    Posted: 28 Feb 2019 07:38 PM PST

    I just got my Smart Battery Case in the mail and got it charged and put my phone inside but the phone isn't staying at 100%, the case is now at like 92% and the phone is at 69%. Is this intentional as part of the "smart" features or is it defective?

    submitted by /u/freddyfreak1999
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    MacBook Pro 13 inch 2018 With Touch Bar Mojave OS 10.14.3. RANDOM FREEZING

    Posted: 28 Feb 2019 07:20 PM PST

    Has anyone else experienced the laptop freezing for a couple second with the latest update? Please let me know!

    submitted by /u/sirk_714
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    iPod touch 5th gen issues

    Posted: 28 Feb 2019 06:14 PM PST

    I posted this elsewhere but think this may be a more appropriate spot for it...

    My daughter recently transitioned to an iPhone (partially due to this issue) and gifted her iPod touch to her younger brother. At some point a few months ago the iPod signed her out of iMessage and FaceTime. We can't get logged back in to utilize these features because it won't take our Appleid password. It gives a message of "can't connect to Apple server". I have triple checked I'm using the correct password. I also can't factory reset the iPod because it asks for the appleid password to do so.

    I've connected it to our WiFi repeatedly and it shows as connected. When I try to do anything the WiFi symbol at the top goes away and the iPod seems to disconnect from the WiFi.

    Everything I've googled points me towards the time zone is incorrect (which seems to be true because the time and date are way off) but none of the solutions I find seem to work.

    Is this the right place for this plea for help? Sorry, if it isn't. I just want this thing to work!

    submitted by /u/FillyFrost
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    Hi guys, my Macbook broke and I need to use my old Macbook Pro from 2010, what is the latest OS I can download to use it securely?

    Posted: 28 Feb 2019 04:34 AM PST

    iTunes error when connecting iPhone

    Posted: 28 Feb 2019 05:03 PM PST

    Hello, sorry for my English as I am French.

    I'm looking to save my device on iTunes who is up to date, but everytime I connect my device a message like this appear ; LINK

    I tried to search my error code on google but my issue wasnt solved.

    Does anybody know how to solve this? As I have only 2 days to save my iPhone ... thank you!

    submitted by /u/NeoSiFy
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    Apple TV remote not working, any way to reset remote?

    Posted: 28 Feb 2019 05:42 AM PST

    Last night I went to turn on Apple TV. And no go. It's as if the remote is no longer connected to Apple TV. I charged the remote and tried again with no luck. The TV volume (from Apple remote to LG TV) doesn't work either. I was able to control Apple TV with iPhone.

    Two questions 1. Is the remote toast? Do I need to get a new one or is there a way to reset it (by computer maybe) 2. Is there a way to shut off Apple TV with iPhone remote? I couldn't find a home button to turn it off.

    Thanks in advance

    submitted by /u/adebium
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    Sent MBPro in for "Service Battery", Apple repair says it found the logic board failing. Is this reasonable?

    Posted: 28 Feb 2019 04:03 PM PST

    As stated I found my 2015 MBPro had a "Service Battery" warning when battery icon clicked was on. I went to an Apple store and they ran a more thorough scan and it said the battery needed to be replaced. I had about 468 cycles and Coconut battery said 74.9% of original capacity. The report via email from Apple did not list the specific issue, just that they found something different from the ticket item (which was to replace the battery). I called support and this person told me their information is that the logic board had failed. Well it was operating when I sent it in, and the support person did not think the entire computer was dead. Rather that the failed component on the logic board was giving the "service battery" warning. So, a part of the logic board, maybe something to do with battery or charging was failing. And the only solution is a full logic board. I am asking if this makes sense?

    To me a logic board failure has always been associated with much more significant, visible failure of the computer. The battery replacement was to be $199, the repair quoted was $595, and the phone person said this would not also include a new battery. I did already authorize the repair, I really want my computer back.

    Having owned Macs for 20+ years and used them longer, I have always had good experiences with Apple support, though there have not been very many. So I am hoping their study was indeed accurate and this is the proper repair. The 2015 MBPro still has the Magsafe, a great keyboard, and runs very quickly on Mojave.

    TL;DR - Title says it all.

    submitted by /u/ctmurray
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    Transferring a TV Show to an iPhone.

    Posted: 28 Feb 2019 03:35 PM PST

    Hello there! I recently purchased a TV show off of the Microsoft Store to put on my iPhone. I put this show on iTunes, and attempted to transfer it to my iPhone 5S (running the latest software) and it said "This file format (MP4) is not supported." This was weird, IIRC iPhones support MP4 and MOV files. The show is under my "Home Movies" Section in iTunes, I don't know how to get it transferred to my iPhone without using an external drive at this point.

    submitted by /u/Arlak_The_Recluse
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    Black Bar Across IPad

    Posted: 28 Feb 2019 03:33 PM PST

    Hi Reddit,

    My 2 year old was watching videos on her Ipad and dropped it. It had a case on it so theres no cracks in the screen. The display has a black bar going down the middle all the way. Is there a way to fix this or do I need to completely replace the LCD?

    Any insight on this would be much appreciated! Thank you for your time

    submitted by /u/Pandonium32
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    Husband *finally* got an iPhone. What options do we have for the best connectivity?

    Posted: 28 Feb 2019 03:13 PM PST

    I've been using iPhones and Macbooks for the past 10 years, but I wouldn't say I'm a power user or even know all of the features. He's been using Androids and Windows for most of his life but knows the basics of iOS, so I'm not worried about teaching him a whole new system. We have no kids and no one else in our family (and won't), so there's no need for parental controls or the like.

    I'm mostly curious about features specifically for iPhone-to-iPhone connectivity. I'm talking about sharing calendars, data, Cloud, apps, etc. I looked into Family Sharing, but the single credit card paying for everything is a dealbreaker. We have separate iTunes accounts.

    As an aside, anyone who wants to recommend quality-of-life apps or games geared at couples/two people addicted to their phones, that would be welcome! Also, anyone who used to use an Android and switched, any usage tips would be appreciated. Thanks, all!

    submitted by /u/Liirin
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    How it feels to move from 14" Windows laptop to a 13.3" MacBook Pro?

    Posted: 28 Feb 2019 02:35 PM PST

    iPhone X battery depletes overnight. IOS 12.1.4

    Posted: 28 Feb 2019 01:37 PM PST

    My iPhone X's (which I got last year in August) battery has been depleting significantly overnight. I usually go to sleep with about 70-80% so that I can do a quick charge in the morning before heading to work with a (close to) full battery. But recently, the battery has been going down as I sleep. Twice, I woke up with a dead phone & needed to plug it in the charger to get it started. Last night, I went to bed with 80% & I woke up 5 hours later to 33%

    Any idea why this is happening? My battery health shows that its maximum capacity is at 98%, where there's a decrease in 1% every time I wake up to a dead phone. It's also at peak performance capacity.

    submitted by /u/4bananapancake
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    iPad 2 with green screen and fuzz

    Posted: 28 Feb 2019 01:32 PM PST

    My iPad 2 on iOS 6 (2012) has green lines everywhere and purple fuzz on the screen. Restarting does nothing.

    submitted by /u/nyubo47
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    Activity app not syncing with Apple Watch

    Posted: 28 Feb 2019 01:27 PM PST

    Hallo everybody! I've been sharing my activity with a friend and noticed yesterday that her data is shown correctly on my iPhone but it doesn't sync with my Watch correctly.

    So when I look at the activity app on my phone it says she got 200 cal for example, when I open the overview on my watch it's still at 150 and it takes almost an hour to update.

    Is that normal? I've never noticed this before. I think it updated almost immediately before.

    I've already tried: - unlink the watch, with and without a backup - delete friend + share again - deleting the activity app on my phone - logging out of my iCloud - restating both devices

    submitted by /u/anria312
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    IPhone Randomly vibrating with "call end" sound

    Posted: 28 Feb 2019 12:49 PM PST

    Yesterday my phone started to vibrate on and off for about 30 seconds, then it played an extremely loud "call ended" sound. It just did the same thing today. No alarms, no notification, there should be no reason for this. Also there are no missed calls, and the phone is not on vibrate. Does anyone know what this is?

    Edit: I have an iphone SE, running IOS 12.1.2.

    submitted by /u/lowlevelm
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    Not getting calls or voicemail from a certain number???

    Posted: 28 Feb 2019 08:48 AM PST

    Someone (I can't miss calls from) says they've been phoning me and leaving voicemails but I haven't received any of them them. I confirmed they were phoning the right number. What could be causing this? Is it a problem with my phone or courier? I have an up to date iPhone 6. Any information would be helpful because it is important I don't miss these calls.

    submitted by /u/MrJ_Christ
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    Any reason QuickTime player would take 210537899954 hours to export?

    Posted: 28 Feb 2019 11:52 AM PST

    I'm exporting a 20 minute video I recorded in quick time player and the time to export it is getting more and more ridiculous.

    Any reason why this would happen?

    submitted by /u/justking14
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