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    Friday, January 11, 2019

    Apple Help Friend has unknown stuff in his wallet

    Apple Help Friend has unknown stuff in his wallet


    Friend has unknown stuff in his wallet

    Posted: 11 Jan 2019 05:53 PM PST

    My friend has never set up his apple wallet before until now he bought a concert ticket and added it to the wallet and when he checked it he saw a whole bunch of stuff inside that he never put. There was an airplane ticket tied to a person he's never met before and a starbucks gift card with $50 in it and an apple store gift card. Do you guys happen to have an idea of how this happened? I don't think he's ever shared his apple id either. Also do you think he should take his personal stuff (just the concert ticket) out of it?

    submitted by /u/codeinelegend
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    iMac has completely stopped working

    Posted: 11 Jan 2019 06:29 PM PST

    So I was just browsing Reddit and watching YouTube on my iMac (I think it's from 2011-2013 and runs on either El Capitan or Sierra, I can't remember) and it crashed for the first time in memory. By crashed I mean that the screen when very dark (but not completely off) and kept repeating the last millisecond of sound from the video is was watching until I shut it off using the power button. Upon turning it back on it plays the familiar "turning on" sound, but the screen is flashing with an array of colors as seen in the image below. I've tried resetting it again and can't think of anything else since I can't access anything on the computer.

    https://i.imgur.com/DoHEa0K.jpg

    submitted by /u/ptatoface
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    Why does IOS ask for confirmation if you try to turn off locational service but not if you want to turn it on? I think its a little backwards

    Posted: 11 Jan 2019 03:27 PM PST

    Subcategories Disappeared from Mojave's App Store

    Posted: 11 Jan 2019 12:00 PM PST

    I can't view subcategories in the new Mojave App Store. I don't know why and it's really bugging me. Apple couldn't help either after trying to contact them.

    When I click on categories and then click on GAMES... the upper right corner shows me all categories AGAIN. There aren't subcategories of Games there.

    Can someone walk me step-by-step on how to view subcategories?

    I'm almost certain 99.999% it's a bug but I just want to double check.

    submitted by /u/WarrioressTurnip
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    Transferring Final Cut/Logic Pro to new owner

    Posted: 11 Jan 2019 03:34 PM PST

    I am selling my iMac, and it has Logic Pro and Final Cut on it. Is there any way these can be transferred to the buyer without them having access to my Apple ID?

    submitted by /u/boiinkk
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    MacBook Pro 9,2 13 Inch Mid-2012 "Your computer restarted because of a problem."

    Posted: 11 Jan 2019 04:25 PM PST

    I keep getting these errors randomly once or twice a week. There is no pattern to the error. No matter what I'm doing at some point the computer will freeze for a second, go black, reboot, then show me a gray screen telling me my Mac restarted because of an error and then work again normally for a while. My MacBook Pro will not upgrade to High Sierra or Mojave as no matter what I do during the install I will get the same error screen and the install will fail. Sierra 10.12.6 with all the updates works perfectly the vast majority of the time besides the infrequent error as explained above. The MacBook Pro is in near perfect condition. No idea what's causing this. I have since upgraded the RAM to 16GBs and the SSD to 120GBs. I also replaced my hard drive cable as it was showing a little wear to the third revision "821-00698-A" version. This has not solved the issue. It doesn't seem to get abnormally hot. I'm at a loss. If you need any additional information, please let me know. Thanks!

    submitted by /u/adamshumpisxxx
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    iPhone with trade in refund question

    Posted: 11 Jan 2019 09:30 PM PST

    I purchased a black iPhone XR 128gb (worth $799) while trading in an iPhone 6s Plus. This dropped the price $250 to $550.
    I am still within the 14 day return window, so if I were to get a refund how would it work? Would I get credit worth $1050 (800+250), where 250 is a Apple gift card?
    Thanks in advance for the help!

    submitted by /u/OrBlanc
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    Changing password on gmail- can't login anymore on internet accounts

    Posted: 11 Jan 2019 09:20 PM PST

    Hi!

    I just changed my password on my Gmail account, which disconnected the email form my "Internet accounts" on my macbook, and when I go into system preferences to change it- I keep having an error where it'll continuously look like I'm being logged in but nothing ever happens.

    Not sure if this is the best way to attach an image but I can't seem to upload one on the post itself

    submitted by /u/coconutflakes
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    Can't remove log in details from app on iPad

    Posted: 11 Jan 2019 08:56 PM PST

    I've been having issues logging into my ps messages and communities apps for a week now. So I tried it on another phone and it worked. The issue is some bug I think that I need a clean slate but my iPad app always has "continues as Aesthete18". I've deleted the app, restarted the iPad, deleted the app from storage direct, deleted the backup from iCloud. No matter what, the App Store will show the cloud download symbol and when I download, it says continue as my name which causes a bug that doesn't log me in.

    Any ideas?

    submitted by /u/Aesthete18
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    2 factor auth without icloud?

    Posted: 11 Jan 2019 05:02 PM PST

    According to:

    https://support.apple.com/en-us/HT205075

    Two-factor authentication is available to iCloud and iTunes users with at least one device that's using the latest iOS or macOS.

    And then later it lists:

    Mac with OS X El Capitan and iTunes 12.3 and later

    Due to restrictions at work, I cannot access icloud. I do have High Sierra and iTunes, though I can't figure out how having itunes and a newer OS does anything with 2FA

    Any ideas?

    submitted by /u/TundraWolf_
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    Friends phone keeps playing the same track instead of flipping to the next. Stupid setting to fix is where?

    Posted: 11 Jan 2019 08:40 PM PST

    Are there any simple steps I should take ensure the longevity of my Macbook Pro?

    Posted: 11 Jan 2019 08:37 PM PST

    I have a MacBook Pro (13-inch, Early 2011) and she's a fighter. Currently running High Sierra version 10.13.6. I've upgraded the RAM from 4GB to 16GB a few years back and I have about 150GB free out of 320GB for storage. I primarily use it for school and hoping to get through grad school with it. Only issues I've had recently is I couldn't get it to start and had to reinstall OS and about every 30 minutes it'll freeze for about 10 seconds, but then it'll be fine. Is there any regular maintenance I could do to ensure longevity? If I have a few hundred PDFs and other such downloaded files (class syllabi, etc.) that are from 2011-2014 should I clean those out or does that not matter?

    The only improvements I could think to make would be to upgrade to SSD and replace the battery as it's starting to get weak.

    submitted by /u/Cjwell
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    iPhone XS has water inside of it. Weird powder residue has appeared from the top.

    Posted: 11 Jan 2019 08:05 PM PST

    Display Out on iPad Pro 2018 via HDMI

    Posted: 11 Jan 2019 07:16 PM PST

    Picked up a HDMI cable to watch some YouTube while working and have my screen up on an external monitor while typing, and noticed it doesn't go full screen with YouTube, or anywhere else for that matter.

    Any way to force either my monitor or my iPad to display full on a 27" monitor?

    submitted by /u/Lucid_Icarus
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    iPhone Won’t Start Up

    Posted: 11 Jan 2019 02:50 PM PST

    My IPhone 6s has had battery problems for a while, but this morning I'd died (While displaying 100%) and I've charged it for about 5 hours since then in different outlets and with different cords but it still won't turn on. It shows the "charging while dead" icon as well. Any help is appreciated.

    submitted by /u/Daiyro
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    Retail interview questions!

    Posted: 11 Jan 2019 06:22 PM PST

    So I know this probably isn't the best place to put this but,

    I have a job interview on Sunday for a position at a local Apple store. Was wanting some advice on what my outfit should be. Done a bit of research so far, but nothing has been clear and concise on what the dress code actually is. Most have said no ties, but I love wearing ties. Also, would toms be a bad idea?

    Any advice would be much appreciated :)

    submitted by /u/gentlerfox
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    How Add Un-Recognized Apple Music?

    Posted: 11 Jan 2019 06:05 PM PST

    I have a couple of bootleg (legal) albums that Apple Music does not recognize. How can I add those to my iPhone? With Apple Music I can not simply transfer to iPhone using iTunes. Everything has to be uploaded to Music and then downloaded to the device.

    submitted by /u/Evolved_1
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    Fifth Generation iPod 30 GB model went through wash

    Posted: 11 Jan 2019 04:49 PM PST

    Tried the rice option and it seems to turn on but brings up the Please wait, very low battery message. I have tried pressing the menu and middle button at the same time then I see the apple logo a moment and it brings me back to the original message. Anything I can do?

    Edit: After a little while of "charging" it, I got an image of an ipod with an x face or something of the sort with a triangle with a ! sign in it

    submitted by /u/ComaRedxbl
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    Macbook Pro unlock with AWS4 stopped working

    Posted: 11 Jan 2019 10:03 AM PST

    Unlocking my macbook pro with my AWS4 suddenly stopped working. I can still see the "Unlocking with Apple Watch" text on the login screen but somehow it's not logging me in but instead just shows the password field. I tried everything including turning off/on the bluetooth and wifi from both my MBP and AW as well as rebooting both of them and obviously that didn't worked at all. Did anybody else experienced the same issue as what I described?

    Edit: Here's the login screen when I tried logging in with my watch. https://imgur.com/7aq9y8O

    submitted by /u/sevenFLiP
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    What kind of screws are in the 15” MBP non-retina mid-2012?

    Posted: 11 Jan 2019 03:10 PM PST

    They look like torx instead of pentalobe. Any idea what size? I'm looking for replacements.

    Edit: my laptop has torx screws but every resource I found online says it's three 14 mm phillips #00 screws and seven 3 mm phillips #00 screws. I'm gonna get the Phillips screws and call it a day.

    submitted by /u/Unpredictabru
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    iPhone Carrier Locked

    Posted: 11 Jan 2019 02:23 PM PST

    I have a 6 Plus that was given to me several months ago when my previous phone's screen died. The person who gave it to me is a family member, and they received it from a friend (a couple of years ago) when that person got a new phone. My family member has never tried to use it. As it turns out, the phone is carrier locked and won't work with my SIM card. I've long since gotten a new phone, but I'd like to unlock the 6 Plus. My issues are as follows:

    • There is no SIM card
    • I'm not sure of the original carrier
    • I have no account information
    • I haven't been able to contact the original owner

    I've spoken to representatives from both Apple and the company that I think was the original carrier. Both have claimed that they are unable to assist me, and have redirected me to the other.

    I've factory reset the phone, and it is currently not registered with Apple ID. I was told to look for an unlock app, but have been unable to find anything like that.

    Just to be clear, the phone is not stolen. It' has been given away twice, and I now have a phone I can't use outside of WiFi. I can't even sell it in this condition. Any help or advice would be greatly appreciated.

    submitted by /u/EveryOptionSucks
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    My ipad air keeps ghosting

    Posted: 11 Jan 2019 02:10 PM PST

    My IPad Air's screen was completely shattered after i dropped it one morning. Because of this, my family went to an apple repair store. After we got it back i would notice that in random areas the screen would be pressed without any input. I later learned that this is called ghosting. I tried to look up tips and all of them are from people saying that it was repaired wrong. I don't know what happened at the repair place but i know i need this fixed. Any help at all?

    submitted by /u/Cdv05
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    Notification - ButtonListenerAgent Quit Unexpectedly - what does this mean?

    Posted: 11 Jan 2019 01:59 PM PST

    I have gotten the notification "ButtonListenerAgent Quit Unexpectedly" and I have no idea what this is. Searching my computer for button listener shows nothing so I'm a bit confused? How can I stop this from happening and is it something I should be concerned about?

    I really appreciate any help !

    I have a 2015 MacBook Air with latest OSX

    Edit: I think some of the notifications have different apps/processes but I can't remember any specifics but will update it one comes up

    submitted by /u/GTheo97
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    my iphone 5s won't turn on

    Posted: 11 Jan 2019 07:31 AM PST

    A few minutes ago I saw that the battery ran out and I went up to my room to charge it. It has been an hour and now the phone doesn't even show the charging battery image. The home button is also broken so I can't reset it. What do I do?

    submitted by /u/GameStorm10
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    My macbook won’t boot up

    Posted: 11 Jan 2019 12:44 PM PST

    MacBook Pro purchased in 2011

    Was working fine, then started to become really slow and now will not turn on. Not familiar with how to diagnose so have posted a video of what happens when I try turn it on and picture of error message below.

    Is anyone familiar with this type of thing, is the laptop worth fixing? Or possible to fix?

    Thank you for any help!

    https://imgur.com/gallery/M6ECcuZ

    https://imgur.com/gallery/VMzXsnv

    https://imgur.com/gallery/VMzXsnv

    submitted by /u/Gundi273
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