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    Saturday, June 2, 2018

    Apple Help Apple ID cannot be used to restore this device.

    Apple Help Apple ID cannot be used to restore this device.


    Apple ID cannot be used to restore this device.

    Posted: 02 Jun 2018 07:36 PM PDT

    Hello, my wife received a used iPad from my mother-in-law, and is having me set it up. MIL cleared it via General-Reset-Erase All Contents and Settings. So we received it in setup mode like a new iPad.

    It crashed on us during setup at the "Sign into apple ID" step, and got stuck in a setup loop there.

    I connected it to a computer, put it in restore mode, and restored/updated it hoping that would break the loop.

    Now, it has an activation lock with the first letter of my wife's appleID, but when entered (both on computer and iPad) I get an "incorrect Apple ID" error that won't let me break the activation lock. I'm 100% sure it's the correct apple ID however.

    What can I do to get past this? Or is the iPad bricked? Since it was used, several year old hand-me-down we don't have a receipt for apple support.

    submitted by /u/Misdirected_Colors
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    [Question][iOS] Is it possible to update apps on iPhone that were purchased on a different Apple ID?

    Posted: 02 Jun 2018 09:18 PM PDT

    I think I saw a post somewhere saying you can now update apps that aren't linked to your Apple ID. Is this true? If so does it matter what iOS version I'm on?

    submitted by /u/ueup2bNnQKUcv3J0Bcvo
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    Get old "swipe up" back on iPad?

    Posted: 02 Jun 2018 04:37 PM PDT

    Is this possible? I want the control center the iPhone has in this image not the iPad. I'd also like to avoid the app bar on swiping up. It's pretty annoying for example watching netflix. Being forced into the image shown in on the iPad is annoying when Netflix is interrupted to change the brightness.

    Sorry if this question has been answered or is old but I just got my iPad back after what feels like over a year.

    submitted by /u/oblivion007
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    Anyone know how I can get all my disc space back and get rid of this?

    Posted: 02 Jun 2018 07:41 PM PDT

    I tried to delete windows and its all messed up now. Error code 0xc0000225. I booted back into Mac but want to delete the remaining part of windows. Anyone know how I can do this?

    https://imgur.com/a/n4aiWlP

    UPDATE: Would changing this https://imgur.com/a/PAzVntB to this https://imgur.com/a/HW4yRUj in disk utility sort out the problem?

    submitted by /u/06_MD
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    How do I partition a Flash Drive so it'll work on Windows?

    Posted: 02 Jun 2018 03:47 PM PDT

    What I'm trying to do is partition a flash drive, so I can copy a DMG file from my mac and transfer it to a Windows PC. I also want to know this so I can do this with an external hard drive down the line.

    submitted by /u/KodaLG
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    Dual Apple Cinema Displays and using both set of speakers

    Posted: 02 Jun 2018 09:30 PM PDT

    Hey all, how can I use both cinema displays as a speaker?

    I tried "Aggregated" and "Multi-out" from Midi Audio, it works, but cannot control the volume at all.

    Thanks!

    submitted by /u/rsoatz
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    IMessages Activation error.

    Posted: 02 Jun 2018 01:57 PM PDT

    I keep getting this when I try to sigh into iCloud to use IMessages.

    Does anyone have any solutions?

    submitted by /u/Ultimateasskicker
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    How can I best maintain my MBP's battery?

    Posted: 02 Jun 2018 09:20 PM PDT

    My mid-2015 15" MBP developed a wobble a few weeks ago. I thought it was the case snaps or the screws, but sadly, it was the battery starting to swell. An AppleCare repair later and I'm back in business. I typically use my 15" MBP as a replacement desktop. It spends most of its life in clamshell mode. I'd had the machine for ~two years and it was at 21 cycles before the battery replacement.

    Apple has had conflicting messages on its batteries page over the years. Some say it's perfectly fine to keep the Mac plugged in, in clamshell mode. Others say to discharge once a month. Some say only discharge to 20-50%. I can't find any consistency and I honestly can't tell whether my battery swelling was "just a fluke" or not. Yes, I know that Li-ion batteries all degrade over time.

    The compromise I'm currently using is periodically undocking the laptop and using it as a laptop. Is this the Best Practice to avoid a battery swelling repeat?

    P.S. I have to wonder if keeping the Mac tightly within a vertical hengedock contributed to the swelling. To be on the safe side, I've switched to a BookArc stand.

    submitted by /u/lethaldevotion
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    Phone was broken for two weeks, just replaced it. Will texts sent between replacement ever show up?

    Posted: 02 Jun 2018 08:21 PM PDT

    Two weeks ago my friend's iPhone fell into a hole. He just recently replaced it. Will he receive any of the texts that I sent him during the time that he had no phone? He kept the same carrier/ phone number. If it makes a difference, I sent it from an Android device. I believe he has an iPhone 7.

    submitted by /u/MHS25RB
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    When listening to a voice iMessage and screen locks due to inactivity message stops playing and I can't resume, have to start from the beginning

    Posted: 02 Jun 2018 10:09 AM PDT

    I received a 6-minute audio message and I want to focus on the message, not tapping on my screen so it doesn't lock. Are there setting or is it just bad design by Apple?

    submitted by /u/worldreview150
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    iPhone can't download apps

    Posted: 02 Jun 2018 03:54 PM PDT

    So I signed my iPhone into a new Apple ID today and ever since I can't download apps from the App Store . I tried signing my Apple ID onto my IPad and download apps on there and that doesn't work .

    I've tried everything and can't find a solution and anyone can help please do .

    submitted by /u/SoccerHippo
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    Logic board issue - repair or replace MacBook?

    Posted: 02 Jun 2018 03:49 PM PDT

    My MacBook Pro (2013) developed an issue where it constantly thinks the power button is being pressed, even though there is no damage whatsoever to the keyboard itself. By continuously pressing any other button on the keyboard, this bypasses the power off signal and keeps the laptop on, but the moment you stop the computer shuts off and powers back on again.

    I've been told that this is due to a logic board issue. Has anyone come across a similar problem? Is it reasonable to repair the logic board or will the costs run high enough to justify getting a new MacBook altogether?

    Thanks!

    submitted by /u/whybanana
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    I'm trying to fix an iMac A1311

    Posted: 02 Jun 2018 11:58 AM PDT

    When it boots up, you hear the chime, then it stuck loading on an apple logo. I plugged a keyboard into it but it doesn't seem to work, the num key doesn't light up, and command + R doesn't seem to work. I tried the wireless apple keyboard it came with, and command + R doesn't work for that either. I don't know what OS was on it as it was a friends. How can I go about trying to reinstall the operating system? I've done it for windows many times, not as familiar with mac.

    submitted by /u/spudzzzy
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    iPhone sim activation after reset

    Posted: 02 Jun 2018 03:29 PM PDT

    I had problem with my phone saying NO SIM on my iPhone 4S which I currently use as an ipod (and occasional phone for travelling). Before taking it to apple store for diagnosis, I contacted the support line who advised I backup my phone and reset it, so i did. This did not fix the phone and now I at least want to use my phone as an iPod since this is clearly a sim reader issue. However my phone cannot be activated since the phone is not reading the sim card, please advise if there is any way to activate back to use it as iPod again. If apple would have told me from the outset that this was a possibility, I would have never reset my phone.

    submitted by /u/ghostertoaster
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    2012 Mac Pro - High Sierra - Stuck on white screen - tried everything Google said!

    Posted: 02 Jun 2018 07:06 PM PDT

    I was gaming and editing photos and all of a sudden my computer locked up and said I had a problem and needed to reboot. So, I did that and it got stuck on the white loading screen. I have tried resetting the PRAM, Nothing. Tried to boot in safe mode, wouldn't load. Held option, tried recovery disk. Nope. Made a Sierra boot disk, (though I think I was on High Sierra, don't know if that matters). Didn't work. Tried the MSDOS looking thing and it Modified the disk using FSK something and then said was ok on a second run. ultimately would not boot.

    Pulled out the Hard Drive replaced it with another hard drive (I pulled one out of a Drobo, didn't format it, don't know if that matters.)

    If anyone has any ideas, I am drawing a blank!

    EDIT: Just did Verbose mode and the last line reads IOConsoleUsers: gIOScreenLockState 3, hs, 0, bs 0 , now 0, sm0x0

    EDIT 2: I have a GeForce GTX 680 installed. Everything I am reading about Hackintoshs makes me think it's relevant to the video card.

    submitted by /u/SteveAlejandro7
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    Apple Giveback / Recycle program

    Posted: 02 Jun 2018 03:03 PM PDT

    I was just wondering if anyone would know how much a Huawei Honor 6x would get in this program. This is because I'm wanting to buy an iPhone, and if I can get money back I would like to try. Thank you in advance! :)

    submitted by /u/mystralang
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    Messages disappeared after turning on iMessage/iCloud

    Posted: 02 Jun 2018 11:46 AM PDT

    I turned on the new Messages in iCloud feature after updating to 11.4 a few days ago. Have had my phone plugged in very long periods of time, but it has said "downloading imessages from icloud" for about 4 days now. It occasionally says 'uploading' instead of downloading. edit: and the progress bar hasn't moved or shown any sign of progress the entire time.

    According to my iCloudstorages messages is taking up 5.2gb, however when I click to see the conversations list it says 0kb of messages are stored.

    Whole message threads have also disappeared from my phone. And sometimes when I try to send a text it just disappears off the phone and never sends.

    Anyone know what the hell is going on? I've tried rebooting my phone. I'm afraid of turning off the messages in iCloud setting in case it just never brings my messages back.

    What a messy feature release :(

    Edit: I've just checked my MacBook and have noticed that my phone is actually not receiving some messages from people. They're coming through to my MacBook fine, though.

    submitted by /u/iusethisforanon
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    Trying to use Boot Camp on High Sierra 10.13.4

    Posted: 02 Jun 2018 09:55 AM PDT

    Hey there...I need to have a working copy of Windows 10, and I'm trying to use Boot Camp on my Mac to do so. I have the ISO of Windows 10 downloaded to my desktop from Microsoft's site and was under the impression you can tell Boot Camp to use the ISO there on the desk top instead of using a USB drive but when I go to get started it automatically asks where the USB is. Is this just how High Sierra is, you must use a USB? Or am I missing something? I included a picture of the first screen I'm seeing in Boot Camp, because it's different than the screen I feel like I should be seeing, according the walk through I was going to use to do this.

    Boot Camp Screen

    I click continue and it only asks me for a USB, no other option.

    submitted by /u/drummerfan
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    Can’t control HomePod volume with AppleTV remote after Airplay2 update

    Posted: 02 Jun 2018 08:36 AM PDT

    So I use my HomePod with my Apple TV and now I can't control the HomePods volume with the remote or the remote on my phone anymore. Anyone else having this issue??

    submitted by /u/stcwhirled
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    Need help eliminating a virus on my Macbook

    Posted: 02 Jun 2018 04:57 PM PDT

    I have a 2015 Macbook Pro w/ retina display and I am running OS X Yosemite Version 10.10.5. For about a year now I have had this virus on my mac that I have not been able to fix. It isn't the worst thing in the world, so I've coped with it, but it's time I get rid of it. Every time I use the internet, there is about a 75% chance my safari will crash within 5 minutes with a popup telling me that my "browser is up to date" and to "click ok to continue". I will link a picture of the popup. It will kick me off the internet and it will usually wait a minute or two for the internet to load back up and I proceed on as normal. If anyone can give me any advice leading to the removal of this inconvenience, it would be very much appreciated. Thank you!

    Popup: https://imgur.com/0GKtl25

    submitted by /u/AnonymousAF
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    MacBook Pro vs. 12 inch MacBook?

    Posted: 02 Jun 2018 04:43 PM PDT

    So I'm going to make the jump from a Windows computer to a Mac. I've narrowed it down to the MacBook Pro and the 12-inch MacBook.

    Use cases are the standard, Chrome and Microsoft Office (might switch to Apple's Office equivalent), with the occasional virtual machine and testing new software semi-often.

    So with that, I'm more looking at which one would be ideal for a road warrior. Battery life is a non issue as ANYTHING would be better than my current laptop. I use OneDrive for my important school stuff so SSD space honestly isn't THAT important, so the one port on the MacBook isn't a dealbreaker, and I can live with the dongle lifestyle.

    EDIT: I don't need Windows, as anything I use has a macOS alternative

    submitted by /u/ABeeinSpace
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    Admin privileges accidentally removed after changing user name

    Posted: 02 Jun 2018 12:54 PM PDT

    Hi I messed up on my user name when I was setting up my Mac and went in to change it and it just made my account into a standard one. I need help immediately. I've tried going into terminal but that didn't work and I can't boot into single user mode!

    submitted by /u/DJ_7IBBE77S
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    iPhone 8+ says it has 9GB free. iTunes says the iPhone is full after syncing. What can I do?

    Posted: 02 Jun 2018 04:19 PM PDT

    I'm using all the latest software. iTunes seems to be missing the 9GB that my phone has available, and so I can't load anything onto it. I really don't want to wipe and restore my phone. Is there anything else I can do?

    submitted by /u/Sr_Navarre
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    I'm having trouble doing a factory reset on my girlfriend's 2013 Macbook Pro

    Posted: 02 Jun 2018 07:25 AM PDT

    She's backed everything up on an external HD and I'm following the instructions to hold CMD+R while restarting to get the disk utility menu. Once there I select 'Macintosh HD' and erase - but under the Format drop down menu where everyone says to select Mac OS Extended (Journaled) I only have four different options

    • APFS
    • APFS (Encrypted)
    • APFS (Case-sensitive)
    • APFS (Case-sensitive, Encrypted)

    I took a photo for reference.

    Any ideas? She's not selling the laptop but wants to reset it to factory settings and then selectively re-populate it with files and applications off her external backup.

    Thanks!

    submitted by /u/MountainMantologist
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    Issues booting iMac 2011

    Posted: 02 Jun 2018 10:10 AM PDT

    Hey gang,

    I'm having some trouble with my 2011 iMac and I'm trying to avoid having to reformat it. It's running High Sierra.

    • It won't proceed past the grey loading bar
    • I can get to the restore screen, but can't seem to get Safe Mode to work
    • I've tried repairing the disk with Disk Utility
    • I've tried booting with a single stick of RAM / a different stick to rule that out
    • I've tried unplugging everything so it's booting w/ no peripherals

    I'm not entirely sure how to go about analysing any further. My best guess would have been dead HDD, but it shows up in Disk Utility + Repair says it's fine.

    Any ideas?

    submitted by /u/horseflaps
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