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    Wednesday, May 4, 2022

    Apple Daily Advice Thread - May 04, 2022

    Apple Daily Advice Thread - May 04, 2022


    Daily Advice Thread - May 04, 2022

    Posted: 04 May 2022 03:00 AM PDT

    Welcome to the Daily Advice Thread for /r/Apple. This thread can be used to ask for technical advice regarding Apple software and hardware, to ask questions regarding the buying or selling of Apple products or to post other short questions.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar.

    Join our Discord and IRC chat rooms for support:

    Note: Comments are sorted by /new for your convenience.

    Here is an archive of all previous Daily Advice Threads. This is best viewed on a browser. If on mobile, type in the search bar [author:"AutoModerator" title:"Daily Advice Thread" or title:"Daily Tech Support Thread"] (without the brackets, and including the quotation marks around the titles and author.)

    The Daily Advice Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. It is advised to wait for the new thread to post your question if this time is nearing for quickest answer time.

    submitted by /u/AutoModerator
    [link] [comments]

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    Do not leave negative feedback to an Apple advisor, unless they truly deserve it

    Posted: 03 May 2022 01:03 PM PDT

    As someone who previously worked as an Apple advisor for several years, it was really annoying to constantly see feedback from customers that doesn't have anything to do with the interaction or the advisors themselves.

    Advisors can only do so much with certain issues and some situations either need to be escalated or there's nothing Apple can do about it.

    The negative review you leave after an interaction is only affecting the monthly performance of the advisor and people can get fired over that. If you have a bad experience with an Apple product or a feature, send feedback to Apple, not the advisor.

    Of course, if the advisor was not respectful or they provided you with poor customer service, then you're in your every right.

    submitted by /u/UnexpectedWave
    [link] [comments]

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