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    Friday, November 26, 2021

    iPhone Does the primary account holder need to be with me for me to pick up a new iPhone? (Sprint)

    iPhone Does the primary account holder need to be with me for me to pick up a new iPhone? (Sprint)


    Does the primary account holder need to be with me for me to pick up a new iPhone? (Sprint)

    Posted: 26 Nov 2021 12:45 AM PST

    Just ordered an iPhone to be picked up in store today but I'm confused as to if I can pick it up. I'm on a family Sprint/T-mobile plan and I'm not the primary account holder. According to Apple the primary account holder of a Sprint account must be present but not for T-Mobile? The two companies merged so I'm not sure what to do here. Anyone else have experience with this? Going to possibly go alone to see if they can do it without the primary there.

    submitted by /u/RainbowKaleChips
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    iPhone 8 for unknown reasons | IOS 15.0.2

    Posted: 26 Nov 2021 12:33 AM PST

    I can't tell if it's a software or hardware issue, or because it's heating, which isn't that much heat from the looks of it. I downloaded VN video editor, and during the rendering of a video, my iPhone shutdown suddenly. I am on 15.0.2.

    submitted by /u/Prosoch
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    Contacts not syncing :(

    Posted: 26 Nov 2021 12:02 AM PST

    I recently reset my iPhone 11 because it was getting too slow. It feels brand new after the reset, but my contacts are not syncing from iCloud. I can still see the contacts on my other devices, just not the contacts. I tried everything the Apple website said but didn't help. Is there another way?

    submitted by /u/HughieDad
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    Fed up of this. How do I stop iPhone's data usage pop ups like the photo below.

    Posted: 25 Nov 2021 11:55 PM PST

    I think my iPhone has a virus?? It’s like this for every day in my calendar, does anyone know how to resolve this?

    Posted: 25 Nov 2021 09:17 AM PST

    Apple support App automatically filed a lost / stolen claim with out user authorizing - instantly locked out iPhone - Advice?

    Posted: 25 Nov 2021 09:32 PM PST

    Thank you in advance. Apple support app automatically filed a lost / stolen claim with out user authorizing - instantly locked out iPhone - Advice?care. Today, out of curiosity, he was looking through the Apple Support app on his iPhone and got to a page where you can fill out a claim (for theft/loss).

    Strangely, my partner did not click anything but suddenly his phone was locked out. The screen turned black and it looked like it was reformatting. Now his iphone screen says "iPhone locked to owner, the location of this iPhone can be seen by "Apple ID email"

    After logging into his iCloud through his computer, it looks like there is a claim being processed, and after looking at Find my iPhone, it says that his phone has already been erased.

    This is incredibly strange, as my partner did not go through the actual process of submitting a claim, it was all automatically done for him. He didn't confirm, or put in any information to the claim application. Now he lost everything in his phone.

    He has a scheduled call tomorrow with a support specialist. Wondering if anyone else has come across this situation? It seems like a glitch on the Apple Support App / AGI (Applecare Insurance Provider). Very frustrating how this has happened, and any advice or insight would be greatly appreciated.

    Thank you in advance. Apple support app automatically filed a lost / stolen claim with out user authorizing - instantly locked out iphone - Advice?

    submitted by /u/kxserasera
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    Audio will not record while taking a video on Iphone 11 - help plzzzzzzzz

    Posted: 25 Nov 2021 09:21 PM PST

    Iphone 11 Running I0S 15.1

    I have googled this and looked at dozens of results and somehow nothing applies / works for my issue..

    When I take a video using the camera the audio will not record - altho it can be heard very very very faintly so I guess my title was slightly misleading but honestly It's more or less not present at all - Muffled down to mabe 5% of what it was when it was working..

    The odd thing is that if I record a video say using instagram or another app - The volume is there and fine...Or say I record a voice memo It's fine as well..It seems to be happening only when using the actual iphone camera.

    Any help would sincerely be greatly appreciated. For real =)

    submitted by /u/H0ldenCaufield
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    Hey all I came here to see if anyone is having the same problem I am.

    Posted: 25 Nov 2021 09:16 PM PST

    Recently my iPhone 11 Pro Max has been receiving calls from people in my address book. When I pick up the phone the other person tells me that they were the ones receiving a call from me. It's like my phone dials them but also shows it as if they're calling me. It's happened a few times even after resetting and updating the phone. Any ideas?

    submitted by /u/Disastrous_Course493
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    iPhone camera no longer working ?

    Posted: 25 Nov 2021 07:52 PM PST

    My phone camera was fine yesterday, but has some issues today. When I open the camera app it's just a black screen with the typical camera additions as if I were taking a photo of pure blackness. It's the same when I try to open the camera from another app (such as Instagram story). However, when I flip on the camera app to the front camera, everything is normal. I haven't tried to FaceTime yet. Anyone know what's up?

    submitted by /u/donutcapriccio
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    iCloud photos not downloading correctly after transfer?

    Posted: 25 Nov 2021 06:50 PM PST

    I just transferred from an iPhone 8 Plus to an iPhone 13 Pro Max, but I have some issues with iCloud photos. Here you can see that in my 8, it says that 502 items have not been uploaded to iCloud, but on my 13, it says that it's over 1,000 items. I went into settings to select download and keep originals (I want to keep all my stuff on the phone and stop using iCloud) but it doesn't seem to download them. It occasionally shows a message saying the download was paused with the same number of photos — over 2,000, and it doesn't go down, but it then goes back to the iCloud storage almost full message at the bottom of the album. I tried selecting download and keep again, but I haven't seen the "download paused" or anything other than the iCloud storage message. Any videos also will not play. Is there any way to fix this, or is it something I should just wait out?

    submitted by /u/coloureddays
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    Why can’t I login to my mail on my iPhone?

    Posted: 25 Nov 2021 06:45 PM PST

    I need help. It has all my work emails on it that I need and I can't get access to them.

    submitted by /u/Justsomeone109
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    videos keep showing up after deletion

    Posted: 25 Nov 2021 04:24 PM PST

    so basically i have a video on my phone that i screenrecordered. I don't know if this matters but it's 59 minutes long. anyway whenever i deleted it, close the photos app, it appears again. so i delete it, check the deleted folder snd it's not there

    it said it was uploading to icloud but couldn't because there wasn't any space so i thought that turning that off would fix it. it didn't.

    whatever i screenshot or take a pic of also won't load in the camera roll.

    submitted by /u/Playful-Plantain6212
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    Contacts/messaging glitch

    Posted: 25 Nov 2021 03:34 PM PST

    I have an iPhone 12 Pro Max, updated the newest update (15.1.1) Since the update my contacts/messaging have been super wonky. I send a text and when the person responds is comes in a separate text with no contact info, just the phone number.

    My contact photos are not showing up and the one says "maybe: Paula"

    I've tried turning my phone off and on but honestly I'm pretty stupid when it comes to tech so I'm not sure what else to do.

    Any suggestions?

    submitted by /u/Hello_Dolly1387
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    iPhone 13 pro max pink screen (iOS 15.1)

    Posted: 25 Nov 2021 03:31 PM PST

    When I opened my camera app on my iPhone, it randomly froze and pink screened. After that, it shut down. Should I be worried? Is this a normal thing?

    submitted by /u/WastingTimeAsUsuaI
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    App Store won’t let me download a free app (that I had before but deleted)? Anyone know what’s up?

    Posted: 25 Nov 2021 09:18 AM PST

    Notification and control center won’t slide down

    Posted: 25 Nov 2021 03:10 PM PST

    Since updating to ios 15, I haven't been able to slide down the notification or control center. I've force restarted many times now and I've also factory reset my phone. What else could I do?

    submitted by /u/yyxwhy
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    Can this be fixed?

    Posted: 25 Nov 2021 10:56 AM PST

    My iPhone (an iPhone XR) is currently having a few issues.

    1. Whenever I play songs on Spotify, the songs either stop playing, or they don't play at all (I tried to log out to see if that would help, but it didn't)

    2. I'm having issues with my storage, even when I've deleted videos, photos, and apps

    3. My phone would randomly exit apps

    This has happened before, and I've had to completely wipe my iPhone. Can I fix these issues without having to wipe my iPhone? This is almost sure to happen again, and I don't want to have to wipe my iPhone every time these issues happen.

    submitted by /u/the_jane_doe_2000
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    iPhone 6 CANT HEAR CALLS IM RECEIVING AND RINGER NOT WORKING

    Posted: 25 Nov 2021 02:35 PM PST

    So yesterday I had accidentally placed my phone near the heater while I was trying to warm up my cold hands and then all of a sudden the phone stopped working specifically the earpiece area.

    I asked someone and they said they could hear me on the other line but I can't hear them

    I tried everything even changing all my settings and resetting my phone but still not working, any advice or will I have to go in person and pay out of pocket for my phone to fix

    submitted by /u/amynotadoctor
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    Outgoing call - was it picked up?

    Posted: 25 Nov 2021 02:22 PM PST

    It happened. I pocket dialled the worst person I could possibly pocket dial.

    He's an ex, I deleted his number from my contacts BUT (just in case..you know) I typed the digits into my notes app. Today I was using the notes app and somehow it opened to that note in my pocket and dialled the number. I noticed when I looked at my phone and saw the note was open and then saw the outgoing call in my call log.

    Aside from being embarrassed, I'm now left wondering if he answered. It says the call duration was 22 seconds. Does that include the dial or the voicemail? Was it 22 seconds of him listening to my pocket? Or just 22 seconds of ringing?

    I'm only asking because I'd be shocked if he'd actually picked up. Haha.

    Anyone know?

    submitted by /u/PaleontologistVast55
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    Does the 11 Pro Max have a water/liquid fail safe?

    Posted: 25 Nov 2021 02:05 PM PST

    This is something I have noticed recently (my back up phone that I occasionally take on hikes and trips) where my 11 pro max would display "No SIM Card Installed" if it's been dunked under water. Usually ~24 hours after it has dried, I pop out the sim, place it back in and cell service will work again.

    This only happens when the phone has been introduced to water and I'm curious if Apple had designed this on purpose. Similar to how you cannot charge when liquid is present in the charging port

    submitted by /u/onawhatwhat
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    Gmail links not opening

    Posted: 25 Nov 2021 01:52 PM PST

    Not sure if this is the right subreddit but when I click on a link in the Gmail app it will open the google app but will not load the link, simply just open the app - and I can't get it to just open safari. Does anyone have a solution ?

    submitted by /u/VladmirSoviet
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    iMessage photos and audio not loading?

    Posted: 25 Nov 2021 08:10 AM PST

    i have very sentimental voice messages sent through iMessage and i'm no longer able to play them now, it just sits at 0:00 when i click play. older photos that were sent (there are hundreds in our convo) are not loading either.

    if anyone can help it would be greatly appreciated

    submitted by /u/righteous-bucks
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    Did I mess up my trade in with apple?

    Posted: 25 Nov 2021 11:52 AM PST

    So I recently bought an iPhone 13 and did the trade in option for my old iPhone 8 Plus. I just now realized I did not reset my old iPhone before I dropped it off to UPS yesterday. Is this going to cause problems with the trade in or can apple still take the phone?

    submitted by /u/yozoratonight
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    Need iPhone charging stand that can accommodate an attached wallet

    Posted: 25 Nov 2021 11:41 AM PST

    I want to put an adhesive wallet on the back of my clear iPhone case and leave it on at all times.

    I need a bedside charging tower that can handle this. I realize wireless charging is probably out.

    I'm looking for something that maybe has a lightning pin affixed at the bottom that goes into the bottom of the phone, but has a back support that is adjustable to accommodate for the wallet depth.

    submitted by /u/briinde
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    Can a low-wattage charger damage my iPhone 13?

    Posted: 25 Nov 2021 07:03 AM PST

    I recently upgraded to the 13 with Verizon. The sales rep said that the phone should be charged with a 25w USB-C to lightning charger, and that anything under that level could potentially damage the phone. I'm not really finding any evidence to support that, but I may be missing something. Is that true, to some extent? Or is it purely a greasy salesman trying to persuade me to buy extra gear for my new phone?

    submitted by /u/vinsonjl
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