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    Wednesday, November 24, 2021

    Apple Help apple says that i imposed accidental damage on my USB-C port. i use their provided cable and plug and unplug by the plastic piece not yanking the cable as they alluded to me doing. what do you guys think, should i be paying $49 for a replacement or fighting for a free replacement?

    Apple Help apple says that i imposed accidental damage on my USB-C port. i use their provided cable and plug and unplug by the plastic piece not yanking the cable as they alluded to me doing. what do you guys think, should i be paying $49 for a replacement or fighting for a free replacement?


    apple says that i imposed accidental damage on my USB-C port. i use their provided cable and plug and unplug by the plastic piece not yanking the cable as they alluded to me doing. what do you guys think, should i be paying $49 for a replacement or fighting for a free replacement?

    Posted: 24 Nov 2021 01:44 PM PST

    What is happening here and how can it be repaired? This has been coming on for a year or two, but now it's unbearable. 2017 Macbook Pro 13"

    Posted: 24 Nov 2021 12:55 PM PST

    What are the chances someone at the Apple store will assist me with setting up a new iPhone this weekend?

    Posted: 24 Nov 2021 09:49 PM PST

    Might be a dumb question but, I'm planning on buying a new iPhone from the apple store this weekend and was wondering if employees can help people set up new phones? It's a holiday weekend so I'm not sure if that would make a difference.

    submitted by /u/RainbowKaleChips
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    M1 Macbook Air music stutters/glitches while doing specific tasks

    Posted: 24 Nov 2021 07:17 PM PST

    Hello, I have been using my M1 Macbook air for over a year now (from Big Sur to Monterey). I mainly use it for game development. However, there is an annoying issue happening with the music I listen to while working.

    Whether it's Unity, Godot or GameMaker, the moment I build the executable for the game, my music starts stuttering and glitching. Why is this happening? What resources does building a game executable uses, and why does it affect the music playing?

    I have also tried running Windows 11 arm inside Parallels, installing Unity and Spotify on it. Didn't have any audio issues while doing everything inside Parallels.

    Thanks!

    submitted by /u/Rawbringer
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    Macbook Air M1 Software update issue

    Posted: 24 Nov 2021 05:12 PM PST

    Hello, My Macbook was provided to me by an assistive technology company and so it was set up and had software installed on it before it was given to me, but I have an admin account which is the only user account on the laptop.

    I am trying to update and system preferences asks for the admin password, I enter the correct one and it either wiggles like it is incorrect, or the prompt disappears and the update does not progress at all.

    I have tried to delete the data downloaded for the update and start again, and I have tried to make another admin account but the same issue is happening.

    I have a Macbook Air M1 which is currently running Big Sur 11.1, and I'm trying to update to the latest Monterey version.

    Can anyone offer advice on this?

    submitted by /u/izzywoooooo
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    Mid 2012 MBP boots with no display

    Posted: 24 Nov 2021 07:23 PM PST

    I'm considering purchasing a unibody 2012 MBP that turns on (fans run, battery indicator flashes white, MagSafe registers with a light) but there's no picture on the display. Is it safe to assume that the logic board works but I'd just need to replace the display? It's listed pretty cheap so buying and replacing the display would still be a good deal, but probably wouldn't be worth it if I had to replace the logic board. The seller doesn't have an external display to test that.

    submitted by /u/JSteggs
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    Bookmark keeps re-appearing. Anyway to remove it permanently ?

    Posted: 24 Nov 2021 06:51 PM PST

    Incase you have issues installing/upgrading macOS due to S.M.A.R.T. disk errors

    Posted: 24 Nov 2021 06:20 PM PST

    I want to preface this with a warning that you should actually look into what is causing your S.M.A.R.T. disk errors and replace the hard drive, especially if it is under warranty. If you are not comfortable with Terminal and/or are against performing a clean install, you should not attempt this.

    That said, in my case I was reformatting my old 2016 Macbook Pro and performing a clean install. After downloading the macOS Monterrey installer and running it, I was blocked by a message stating that "This disk has S.M.A.R.T. errors" that doesn't let you select your harddrive and continue. Here are a couple threads that were about this I found via google that are relevant:

    https://www.reddit.com/r/applehelp/comments/ex6j4i/how_do_i_fix_the_smart_error_on_mac_os/ https://www.reddit.com/r/applehelp/comments/lso5oq/replacement_internal_ssd_for_late_2013_mbpr/

    If you find yourself in the same situation and decide to force installing macOS here is what I did:

    1 - Create a USB Installer. Here's the specific instructions I followed from Apple: https://support.apple.com/en-us/HT201372

    2 - Format Your Harddrive using Disk Utility

    Word of warning again, before trying this. If you run into troubles here or can't get the terminal working after formatting you will be unable to install macOS using the GUI installer because the installer will run into the same issue I'm talking about, so make sure all the directions on here make sense before formatting your harddrive.

    You can follow the directions here to format using Disk Utility. https://support.apple.com/en-us/HT208496

    I ran into issues with this, and instead reformatted the disk using the Terminal, using diskutil. I named my partition Untitled, but by default Disk Utility should name your volume/partition Macintosh HD. I followed some of these instructions: https://osxdaily.com/2016/08/30/erase-disk-command-line-mac/

    3 - Install macOS From Terminal

    The key to this is running the startosinstall command that is within the Install macOS Monterray app. The command I ran looked like this, but the beginning will different based on the location of your installer, and the volume ("Untitled" in my case) you pass will also differ:

    /Install\ macOS\ Monterey.app/Contents/Resources/startosinstall --agreetolicense --volume /Volumes/Untitled 

    To find the volume you need it will be named whatever you formatted it as in Disk Utility. You can use the command "ls /Volumes" to list all the volume names that are available.

    Once you press enter it will start installing. You should see the Preparing: xx.x% update overtime.

    After about an hour of running the program and it restarting a few times, my 2016 Macbook Pro is running Monterrey.

    As far as I can tell, in my particular case my SMART issue seemed like it was related to having over 450TB of data written and read, but DriveDX didn't report any error in particular, and First Aid in Disk Utility didn't find any issue.

    Hope this helps someone. I couldn't find this approach posted anywhere, so figured I'd share since it was relatively straightforward for a situation I found frustrating, especially since the harddrive is not replaceable in my case.

    submitted by /u/dereekb
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    Cracked iPhone 13 pro. No apple care

    Posted: 24 Nov 2021 10:04 PM PST

    I cracked my iPhones back camera and don't have apple care. I don't know what to do and very worried right now. Any tips or advice

    submitted by /u/East-Effective191
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    Cancelled trade in

    Posted: 24 Nov 2021 09:40 PM PST

    I purchased the iPhone 13 Pro Max on preorder date, and received my trade in kit about 7 days later. I promptly boxed my phone up and took it to a FedEx drop off point, same day. After that, I never received a "completed trade in" email. Instead, on November 8, I get an email saying my trade in has been cancelled. WTH.

    Started a text chat with Apple and get disconnected. So, I try again. Same thing happens. So, I end up calling. The tech tells me that they can see that they did receive my phone, but that because it was late they cannot accept it and that it will be sent back to me and a new trade in kit will be issued. Then, I get email on November 11th saying that the trade in kit has been sent, and I have until November 29th to send the phone back in.

    Fast forward to today: I have received no phone and no trade in kit. No one can tell me where my phone is, or the trade in kit, as the order number refers to the previous trade in kit that has already been delivered. But, during all this, I'm still going to have to pay for both loans. This exact same thing happened when I traded in my Apple Watch earlier this year, but it eventually got corrected. Tonight on the phone I was told to just wait, and call back on the 29th if I hadn't received anything, and they would start the timer over.

    Any help would be appreciated. This makes me big time worried.

    submitted by /u/lesserprime
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    Apple gift card problem

    Posted: 24 Nov 2021 09:31 PM PST

    Put an apple gift card into my phone a year or so ago and left the money sitting there. Says I still have $15 balance however when I try and use it for an in app purchase it's trying to make me take a picture of it which I obviously can't do. How do I get around this when I already put in the card so long ago

    submitted by /u/the100broken
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    My iphone 12 started showing a dead/stuck pixel (that’s what im guessing it it) this morning and it won’t go away. Any advice how i can fix it? It dark blue in colour. I tried restarting the phone a couple of times but its still there.

    Posted: 24 Nov 2021 05:11 AM PST

    Slipped and fell, my iPhone X’s screen turned black, but the music was still playing

    Posted: 24 Nov 2021 08:51 PM PST

    Long story short, was bucking back to my dorm, there was ice on the ground, and fell pretty hard. I had earphones in and after I had gotten up, the music was still on. I didn't realize the phone was broken after I went back into my dorm. Basically the screen is black, no response, but I assume everything else is okay s since the music kept playing via blue tooth.

    I'm assuming I'll need a new screen, but wanted to ask here first.

    Thanks guys!

    submitted by /u/Rei_Q
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    MacBook charger noise

    Posted: 24 Nov 2021 08:34 PM PST

    my MacBook High Sierra 10.13.6's charger is making a slight noise while plugged into an outlet and the MacBook. I'm a few feet away from it and can hear it faintly, and when I put my ear up to it, it is still very quiet. What could this be? Could I continue charging it with that charger?

    submitted by /u/summermorera
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    iPhones capping WiFi

    Posted: 24 Nov 2021 08:02 PM PST

    For some reason all the iPhones in the house (6, 12, and 13 Pro Max) all have download speeds on WiFi of between 40-45 Mbps. The one Android phone downloads at 210 Mpbs. Has anyone seen that before? They're all connected to the 5 GHz band.

    submitted by /u/mikey311
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    iMessage problem. Does this happen to you? Happened to me during iOS 14, never been fixed ever sincr

    Posted: 24 Nov 2021 07:58 PM PST

    Accidentally signed into iMessage on my work computer

    Posted: 24 Nov 2021 03:44 PM PST

    This is probably a simple question, but I accidentally signed into iMessage on my work computer using my personal iCloud email.

    It doesn't seem like my account was signed into anything but iMessage (it didn't sign in to iCloud on FaceTime, Apple ID, App Store, etc.) but how do I ensure that all my personal information is erased from my work computer?

    I also already removed my work device from my Apple ID. Thank you!

    submitted by /u/GiveMeKnucks
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    My 2020macbook pro won’t factory reset

    Posted: 24 Nov 2021 07:17 PM PST

    I'm trying to reset my Macbook but when I restart it and do everything I am supposed to do my user account is still on the computer and isn't reset. Help please

    submitted by /u/DifficultBrilliant28
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    Buying an unlocked iPhone from apple for international use.

    Posted: 24 Nov 2021 02:52 PM PST

    If I buy an iPhone from the apple store in the US and select the "Connect on your own later" option below the carrier list, will that get me an unlocked iPhone that can be used on international carriers such as Vodafone or O2 in Ireland or the UK?

    submitted by /u/FuckstickMcFuckface
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    Brand new iPhone 13 bought from Apple store asked for the iCloud password of an unknown e-mail address

    Posted: 24 Nov 2021 07:03 AM PST

    Asking on behalf of my father, I have not seen it happen and I am not much experienced with the first setup process of a new phone.

    Phone bought brand new from the store, box is not tampered with etc. But during initial setup, the phone gives him the option to enter the iCloud password of an unknown individual. He says the phone allowed to "skip" entering of the password, and then he was able to login to iCloud and stuff using his own e-mail and password. The phone, packaging etc. shows absolutely no signs of being used before.

    Apple says "if you are not happy, we can replace it" without admitting to anything. The phone is out of stock where we live and he is planning to replace it when it is back in stock.

    My question is how can this be possible? IIKC refurbished / swap devices have their own separate serial numbers and are traceable. This phone is just brand new, bought from Apple Store physically. How can it "remember" the e-mail address of an unknown person? Any clues?

    submitted by /u/earslap
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    iOS Notes App Search Failure

    Posted: 24 Nov 2021 01:12 PM PST

    I have a large number of notes, some very large. I've begun to notice that a couple of those very big ones aren't appearing in searches for words contained in them.

    Probably not much of a problem for many regardless, but I actually use the app a lot and rely on the search function since scrolling through them to add/delete something is far too time consuming.

    I'm using 15.1

    submitted by /u/nuhatcip606
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    Transfer Music from Iphone to PC, instead of syncing PC to Iphone and wiping data?

    Posted: 24 Nov 2021 04:38 PM PST

    Might be a dumb question but is there a way to sync my Iphone music library (Xr) to windows Itune without it trying to wipe the previous library off? I changed hard drives so it considers it a different computer and while I can normally just drag-drop music into my itunes from my pc, I need to check "manage music manually" and it keeps trying to sync. Any advice is appreciated!

    submitted by /u/VriskyS
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    I have an old macbook air and I'm trying to connect to my Samsung TV (non smart tv)

    Posted: 24 Nov 2021 04:32 PM PST

    I got HDMI adapter for my Mac and both end of the HDMI cable is connected and I'm on the right input in my TV HDMI1 and yes I try HDMI2 and it still won't show up and on my laptop in system preferences > display the airplay display icon only shows "off" so basically nothing shows up when I try connecting both devices

    submitted by /u/areyouariel
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    Mom's Macbook offers to use my passwords

    Posted: 24 Nov 2021 10:19 AM PST

    Me and my mom each have different Macbooks. I have saved my passwords for Reddit, Gmail and other sites to be automatically written after I use my fingerprint. However, when my mom on her computer enters any of the sites I have saved my passwords for, she is offered to access my accounts by using her fingerprint too.

    We have different Apple IDs, but I am 'family-sharing' iCloud storage to her account. She is the 'organizer' and I am an 'adult' in iCloud settings.

    I don't understand why solving this has to be so complicated.

    submitted by /u/Dontsnortyourxans
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    my battery is strange

    Posted: 24 Nov 2021 03:56 PM PST

    I've noticed something weird happening to my battery, it happened a while ago, when i was getting the 20% and 10% notification more than once but that haven't really bothered me, until now, when my battery was at 1% and suddenly increased to 2% without charging it on any possible way. But that's not all, then i started using my phone and it decreased to 1% again, and once again, when locked it and opened it in a few minutes, the phone was at 2% again. I haven't been able to find something like this on google, is this something that someone is familiar with? I thought that it was just my battery lagging,as it's not on full capacity. Is this something I should be worried out?

    submitted by /u/Clexa_The100
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