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    Tuesday, November 5, 2019

    Apple Help MacBook Pro 2015 screen flickering colors, any ideas what could be wrong?

    Apple Help MacBook Pro 2015 screen flickering colors, any ideas what could be wrong?


    MacBook Pro 2015 screen flickering colors, any ideas what could be wrong?

    Posted: 05 Nov 2019 10:42 AM PST

    Kyle at Apple Support

    Posted: 05 Nov 2019 01:20 PM PST

    I just want to say Apple has the best customer support.

    I lost my mom in June of this year and I stupidly locked her phone to where it had to be reset and such (tried to figure out her pass code). I felt like complete crap and I called apple and the process to get a deceased persons information is a whole ordeal but thankfully I met Kyle. He was great! I was able to recover my moms password today and when I get home tonight I will see if she had a backup (fingers crossed).

    Kyle if you read this, thank you!

    submitted by /u/InnerConstant
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    iPad Pro (2018) iOS 13.2 - PS4 Controller & Magic Keyboard no longer working

    Posted: 05 Nov 2019 10:05 PM PST

    Have a MacBook Air 11-Inch Mid 2012 Can't Update

    Posted: 05 Nov 2019 09:39 PM PST

    I have that laptop, and I wanted a clean start so I completely erased it. When I did the reset it changed the software update to the original (10.8.5) and I can't update to the newest possible!! Can anyone help please

    submitted by /u/hernan1marcos
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    Has anyone had trouble transitioning from iPhone 7/8 to iPhone X/11?

    Posted: 05 Nov 2019 09:14 PM PST

    I used to have an iPhone 7 Plus which recently stopped working and i got an iPhone 11 yesterday. After a days usage, Im getting a level of frustration that I never experienced with any phone before: Galaxy 3, Galaxy 4, iPhone 3GS, iphone 5S, iphone 6S etc.

    Issues (not really proper issues - just minor inconveniences that add up to a frustrating experience)

    • When I text, now I am making about twice the amount of typos by pressing the wrong button.
    • When I text, a lot of buttons I press dont result in the letter actually being typed on the screen. It could be that I am pressing the middle space between two letters so nothing is registered? I wonder if it's because of the narrower screen or something wrong with my particular phone.
    • The wired iPhone earbuds has this "lag" and lightning thing needs to be inserted firmly before the music plays. Before this, i never needed to add extra force for the lightning thing to be pushed into the phone.
    • Its form factor of using a narrower, thinner and taller phone removes a level of sturdiness and comfort of holding onto a phone while doing stuff.

    Seriously considering buying an iPhone 7 Plus again

    submitted by /u/little_pimple
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    How are people getting the airpod pro so fast ?

    Posted: 05 Nov 2019 11:24 AM PST

    I have seen several youtubers with the airpod pro, some of whom had them for a week now

    However My apple location is always out of stock, And online will take until December

    submitted by /u/Idir1
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    i have a couple bugs that i want help with

    Posted: 05 Nov 2019 08:54 PM PST

    so on my iphone 7, i have this one bug where i'm not touching the screen or anything and randomly it'll just starting scrolling or pressing buttons i didn't press, and i don't know if it's the screen or what's happening because this has been happening for about a month. and the other bug is where i can click on gamepigeon or another imessage app and it has a white outline around it but it won't open.

    submitted by /u/just-a-child-
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    I suddenly can't open any Numbers or Pages files at all. The error just says they can't be opened... Please help!

    Posted: 05 Nov 2019 08:42 PM PST

    So, I've been using Macs and iCloud for years, I've never experienced anything like this before. All my Pages and Numbers files just won't open anymore. They just say "The document could not be opened" when I try to open them... I can't think of anything I would've changed... any ideas? Thanks!

    submitted by /u/5m0k37r3353v3ryd4y
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    My mom's iPhone is having issues with the WeChat regarding update and installing. (More details in the comments)

    Posted: 05 Nov 2019 08:33 PM PST

    Hi everyone,

    It first started when the phone was updating WeChat (iPhone 4S (v. 9.3.0)), but the problem was that when I tried to stop updating, the update wheel kept going from start to finish repeatedly. I decided to uninstall WeChat with the intent of reinstalling it again to get rid of the problem. Instead of displaying the GET button on the App Store, it displayed an arrow (which means that you can update the app) when the App was removed from my mom's phone. As displayed in the Imgur collage.

    I've contacted WeChat about this issue three hours ago and have never heard back.

    My suggestion was to for her to buy a new iPhone because people use the newer generation and/or newest OS version and the App Store says that it supports iPhone 5 and up. What do you guys think?

    Has this happened to anyone before?

    • No, I haven't run antivirus or any utility programs on her phone.
    • It's just this app that's been affected
    • I'm not a user for Apple products, I'm an Android and Windows user.
    submitted by /u/leewilliam236
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    SIM card not working on new iPhone for seemingly no reason?

    Posted: 05 Nov 2019 08:14 PM PST

    I fell for an Apple email scam

    Posted: 05 Nov 2019 07:55 PM PST

    Okay so I'm new to posting stuff on Reddit, if this isn't allowed here I'm very sorry.

    I can't believe how stupid I am, everything about the email screamed scam!

    My phone is getting old (It's a Iphone 5c) I've had it for almost 5 years. There are a lot of problems with it and texting is a big issue. My messages would get delayed, it would say sending on top of the screen where the contact name is and take forever to send. Finally today my messages stopped sending all together. I looked up a way on how to fix it and it said log into your apple account and use your apple id to sign in and send messages. So I thought I'd try that, it wouldn't let me log in.

    A message popped up saying "Apple ID Verification Enter the password for "Insertmyemailhere" in Settings. So I entered my password and it didn't log me in.

    I went on my laptop and checked my emails (I'm expecting an email from a teacher of mine) and saw an email from "Apple" The email said

    "For your protection, your Apple ID is automatically disabled."

    "You won't be able to access Apple Service, iTunes, and App Store until your Apple Account ownership verified, we're recommend to validate the ownership as soon as possible. Failure in validation of account information within 24 hour can be impacted on termination of your Apple or iCloud Account to safeguard our system."

    And at the bottom it had a giant grey button that says "Log into your account" Without even thinking I clicked on it hoping it'd fix my issues with logging into my apple ID account... It didn't. When I clicked on that log into your account button nothing happened, it just took me to the google homepage. It didn't ask for any passwords or credit card information or anything.

    I went to apples official website and managed to change my account password but I don't know if that's enough. Is my apple account screwed now? Is there a virus on my laptop?

    submitted by /u/ManImCluelessHelpMe
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    Is Catalina actually worth it?

    Posted: 05 Nov 2019 07:37 PM PST

    So I know that 32-bit support will be dropped in Catalina, I'm just wondering if there is any upside to upgrading to Catalina. I've seen a lot people having issues with Catalina on this forum specifically, so I'm also wondering what should I watch out for. Im currently on the latest version of Mojave on a 13" 2017 Macbook pro.

    submitted by /u/Dalmaron
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    Is the iPhone 7 camera any different than the 7+ ( excluding the wide angle camera)

    Posted: 05 Nov 2019 07:26 PM PST

    Where is the "automation" option in Privacy? It is missing on mine

    Posted: 05 Nov 2019 07:24 PM PST

    Where is the "automation" option in Privacy? It is missing on mine

    https://macosxautomation.com/automator/gfx/security-preference-pane.png

    submitted by /u/objectiveandbiased
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    My husband passed away. I have his password to his iPhone 7 Plus but not the iCloud password. Is there any way to get get it?

    Posted: 05 Nov 2019 07:05 AM PST

    Is it possible to put an icon pack on an iPhone? What about hide apps?

    Posted: 05 Nov 2019 06:57 PM PST

    I am considering getting an iPhone, but I would like these 2 features

    submitted by /u/Android_Is_Great
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    Is there a "TV" app part of macOS Mojave?

    Posted: 05 Nov 2019 06:40 PM PST

    I have seen this Apple TV app references many times, but I don't seem to have it installed on my MBA (os 10.14.6).

    The Apple TV app is here. The Apple TV app is already on iPhone, iPad, iPod touch, Mac, and Apple TV — just open the app to start streaming.

    I can watch Apple TV + on tv.apple.com in safari, but I don't have an app. I search for "TV", "Apple TV", etc on my Mac and no app is present. I visit the App Store and try to download it, but it isn't there.

    What am I missing here?

    submitted by /u/gittenlucky
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    Help with viewing photos on Mac with Extended hard drive?

    Posted: 05 Nov 2019 06:22 PM PST

    I have a MacBook Pro and am having trouble with the pictures not loading on preview with the extended hard drive? The laptop isn't even a year old and don't store much at all on it but for some reason when I try to view the photos off of my extended hard drive it takes FOREVER to load all of the pictures and even going from picture to picture.

    Any help would be greatly appreciated !!

    submitted by /u/RyanReynolds2
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    Can't change apple id from third party email to icloud email

    Posted: 05 Nov 2019 06:20 PM PST

    When I try to change my apple id, this message pops up: "Your Apple ID cannot be updated at this time. Try again later."

    submitted by /u/Celfs
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    Drag and Drop to Dropbox in Finder

    Posted: 05 Nov 2019 06:08 PM PST

    I cannot drag and drop to Dropbox in Finder. The item that I wish to drag and drop simply springs back into place (back to iCloud). I want to know if there is a solution to this problem yet? From various online forums, the problem seems to have started with Catalina beta and has continued with the full release of Catalina. I'd like to fix this problem before Dropbox charges me $119 (this upcoming March) for my annual subscription. I use Dropbox because I can share entire folders (no just a single file). I hear iCloud is going to allow Folder sharing this Spring - which is a delay from this Fall. other than this, I'll be forced over to Google Drive because of the need to share Folders. No to OneDrive.

    submitted by /u/skyfalljump
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    "BAD MAGIC! (flag set in iBoot panic header)" — Catalina freezing all the time! :(

    Posted: 05 Nov 2019 06:06 PM PST

    I formatted my Mac and reinstalled macOS, the solution I was hoping to frequent freezing (after about 30 minutes of normal use). To my terrible surprise, my Mac still froze. A hard shutdown and restart and here I am.

    The log says this: "BAD MAGIC! (flag set in iBoot panic header), no macOS panic log available"

    I'm at a loss. I haven't installed any software and it froze. A quick hardware diagnostics didn't find anything wrong with my hardware. This is a new 2018 MacBook Pro. It was working great until Catalina.

    This is terrible. I live in Guatemala, so no Apple stores teaming with geniuses to help me here. I place myself in the helpful hands of the internet in the hopes of solving this.

    submitted by /u/pddro
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    MBP won't automatically switch sound outputs?

    Posted: 05 Nov 2019 05:59 PM PST

    Hi folks! I'm having a weird issue with my Macbook which isn't particularly awful but still annoying: at some point I plugged in some headphones through the 3.5mm jack and the sound kept playing through my speakers. I had to manually adjust it to play through the headphones through my system preferences. A reboot solved it temporarily but it seems that now, any time I want to change outputs I must navigate to my sound settings to manually select the output I want, whether I am switching to headphones, onboard speakers, USB outputs, or bluetooty. Is there some setting I'm missing that can tell the OS to auto-detect / prioritize outputs?

    Thanks!

    submitted by /u/NlNTENDO
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    [iOS 13.2] My iPhone XR is launching apps this way, even if it's not in landscape mode (details below)

    Posted: 05 Nov 2019 05:56 PM PST

    Two purchased albums are no longer in my list of purchased albums

    Posted: 05 Nov 2019 05:47 PM PST

    I have had two albums (which I have paid for) disappear from my iTunes library. When I search for those two albums in the iTunes store, the albums all say "purchased" next to each song. When I click to play a song, I get an upsell for Apple Music. What gives?

    submitted by /u/mikeb550
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    MacBook Pro (Retina, 15", Mid 2015) third-party battery issues

    Posted: 05 Nov 2019 05:45 PM PST

    I had a local repair shop put a new battery in my MBP a few weeks ago, and despite calibrating twice the times and percentages are incredibly inconsistent. The main issue I see is that, after about an hour, the battery jumps down to 7%. Alerts go off. The time remaining can be anywhere from 2:00 to 0:20, but the laptop will run about another hour in this state.

    Does anyone have some tips on correcting the issue without going back to the repair shop to ask for a new battery? My tech has suggested that Apple doesn't always play nice with a third-party replacement, possibly mis-reporting what's going on with the battery.

    System Information:

    Model: MacBookPro11,5 (2.8 GHz) - A1398 OS: macOS Catalina, Version 10.15 

    Battery Information:

    Serial Number: D861015004NDGDL3T Manufacturer: SMP Device Name: bq20z451 Pack Lot Code: 0 PCB Lot Code: 0 Firmware Version: 2 Hardware Revision: 00aa Cell Revision: 2 Charge Information: Charge Remaining (mAh): 467 Fully Charged: No Charging: No Full Charge Capacity (mAh): 6769 Health Information: Cycle Count: 11 Condition: Normal Battery Installed: Yes Amperage (mA): -1933 Voltage (mV): 10568 
    submitted by /u/gregnorz
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