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    Home Unlabelled Apple Daily Tech Support Thread - [September 23]

    Apple Daily Tech Support Thread - [September 23]

    September 24, 2019

    Apple Daily Tech Support Thread - [September 23]

    Daily Tech Support Thread - [September 23]

    Posted: 23 Sep 2019 08:10 AM PDT

    Welcome to the daily Tech Support thread for /r/Apple.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found in the sidebar. On mobile? Here is a screenshot with our rules.

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    Note: Comments are sorted by /new for your convenience

    Here is an archive of all previous "Tech Support" threads. This is best viewed on a browser. If on mobile, type on the searchbar [title:"Daily Tech Support Thread" author:"AutoModerator"] (without the brackets, and including the quotation marks around the title and author.)

    submitted by /u/AutoModerator
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    Apple’s new Mac Pro to be made in Texas

    Posted: 23 Sep 2019 08:58 AM PDT

    It’s the end of September. iPad OS is almost out. Where’s the “Full version of Photoshop” Adobe

    Posted: 23 Sep 2019 04:59 PM PDT

    Still waiting, it's the app I'm most excited for on iPad OS. Affinity is great but I'm ready for some options, how long is this going to be "coming soon".

    submitted by /u/Robot-duck
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    The iPhone 11 Pro/Max have thicker bezels than the XS generation

    Posted: 23 Sep 2019 05:33 AM PDT

    JerryRigEverything’s durability test. He actually compliments apple lol

    Posted: 23 Sep 2019 05:51 AM PDT

    Apple Arcade is now live on tvOS 13

    Posted: 23 Sep 2019 06:52 PM PDT

    Cancelling Apple Arcade subscription immediately ends free trial access

    Posted: 23 Sep 2019 09:05 AM PDT

    Testing shows increased latency on the 11 Pro Max’s camera preview by up to 66ms

    Posted: 23 Sep 2019 06:49 PM PDT

    iPhone 11 battery test

    Posted: 23 Sep 2019 06:18 PM PDT

    Night Mode is actually incredible! (iPhone 7 Plus vs. iPhone 11 Pro)

    Posted: 23 Sep 2019 10:23 AM PDT

    Yesterday I took a comparison photo on a dark town common with my friend's iPhone 7 Plus and my iPhone 11 Pro and the comparison (Both iOS 13) and the difference is stunning (album attached).

    The image is so much brighter, almost unnaturally so, but the noise is really well suppressed other than the sky, and the flag (more of a blur effect because of the stitching of multiple photos). But it really brings out a lot of the details in the trees and stone path that was lost in the non-night mode photo.

    See for yourself: https://imgur.com/a/8cACXwT

    submitted by /u/MisterQuiggles
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    Google Launches New $4.99 'Play Pass' Service on Android Devices to Compete with Apple Arcade

    Posted: 23 Sep 2019 09:41 AM PDT

    DisplayMate iPhone 11 Pro Max OLED Display Technology Shoot-Out

    Posted: 23 Sep 2019 08:07 AM PDT

    Apple releasing first developer beta of watchOS 6.1 today

    Posted: 23 Sep 2019 10:01 AM PDT

    PSA: Notes new Shard Folders in iOS 13 not compatible with MacOS until Catalina. Folders shared disappear from MacOS Mojave. Confirmed with Apple Support.

    Posted: 23 Sep 2019 04:45 PM PDT

    The new ultrawide camera on 11/11 Pro doesn’t support RAW or manual focus :(

    Posted: 23 Sep 2019 07:27 AM PDT

    iFixit iPhone 11 Teardown

    Posted: 23 Sep 2019 07:23 AM PDT

    These iOS 13 apps work with Dark Mode, Sign in with Apple, Voice Control, and more

    Posted: 23 Sep 2019 09:08 AM PDT

    iPhone 11 Preorders sold out in India!

    Posted: 23 Sep 2019 06:15 AM PDT

    Mexico’s first flagship store

    Posted: 23 Sep 2019 09:22 AM PDT

    Heads up: Apple Retail staff know it’s busy, and they will help you.

    Posted: 23 Sep 2019 02:51 AM PDT

    It might seem obvious, but this time of year is always busy in Apple Stores and because of that your experience in store may take a little longer.

    Please go easy on us retail staff; there are more of you than there are us, but we will get to you!

    If you're told to queue or wait, please trust us and the systems we use. The only reason we slow down is because of the sheer volume of people we see.

    We also need to take breaks and go home eventually, we are people and this just happens to be our job!

    Where you can, order online and choose delivery or a pickup point (if available)! Most retail stores (not just Apple) peak at around lunchtime and 5ish so if you can find time outside of those times it'll help you too.

    I'm not trying to moan or complain about customers, I just want to put it out there that we love helping you all and launches are the funnest time of the year for us, just be patient.

    submitted by /u/viviennewestwouldnt
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    Is this new? I called Apple Care today and I was able to share my Apple ID with a click

    Posted: 23 Sep 2019 07:49 AM PDT

    Location setting “while using the app” still sends location information when the app is closed and not running in the background.

    Posted: 23 Sep 2019 10:45 AM PDT

    I have this app many of you may know "FlightRadar24".

    Every time I drive by an airport I get a notification setting that says "Welcome to x airport".

    The app is closed and cleared from memory.

    Location settings are set to "while using app"

    So my question is, is that the expected behavior?

    I have emailed Apple security team at product-security@apple.com because I don't understand how the app could get the location on the background if I specifically said not to do it.

    All they said was that they would investigate. (On March)

    With iOS 13 out the issue is still happening.

    Is it just me not knowing how location services really works? Or an actual security issue?

    Update: I have background app refresh off for that app

    Some comments are not showing on my end but I got the notifications with what they said: Yes. There is an option inside the app for alerts on "Nearby Airport". But shouldn't it not work since the app is not being used and the notification settings are set to "only while using the app?"

    submitted by /u/Matuteg
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    If you pay for the new monthly AppleCare subscription plan, it is not transferable to someone else if you sell your device

    Posted: 23 Sep 2019 10:17 AM PDT

    Work calendars are broken in watchOS 6

    Posted: 23 Sep 2019 05:54 PM PDT

    Shortcuts tip: some of the best shortcuts are just one-action long, letting you do something simple with just a tap

    Posted: 23 Sep 2019 09:52 AM PDT

    Most shortcuts I see posted here and in /r/shortcuts are relatively complicated. Things like multi-step "morning routine" shortcuts that access the weather news, directions, and many other things.

    I've noticed that the shortcuts I use the most are only one or two actions long, letting me perform a task I do often quickly from the lock screen widget.

    A few examples:

    • "Resume Overcast". My most used shortcut, which contains just a single action "Overcast - Play". Let's me easily pick up my podcast where I left off if I get interrupted by some other audio source.
    • "Jot Down". Single action: "Open Note: Notepad". Quickly open my scratch Note so I write something down. This saves me needing to unlock the phone, find the notes app, navigate into a folder, and find the correct note. That small friction would actually often prevent me from writing things down.
    • "I'm Home/I'm Leaving" - both single actions that activate the corresponding HomeKit scenes.

    These shortcuts are dead simple to create, but incredible useful. Does anyone else have very simple, yet very handy shortcuts to share?

    submitted by /u/Fredifrum
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