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    Wednesday, February 6, 2019

    Apple Help Can I run a virtual MacOS older version on my MacBook pro? I have some software which doesn't work with the new MacOS

    Apple Help Can I run a virtual MacOS older version on my MacBook pro? I have some software which doesn't work with the new MacOS


    Can I run a virtual MacOS older version on my MacBook pro? I have some software which doesn't work with the new MacOS

    Posted: 06 Feb 2019 06:52 PM PST

    Hey there. I have some software which doesn't work on the new MacOS and I was wondering if there was a way to set up a virtual system with an older version of MacOS so I can use the newest MacOS but can run the virtual system when I need to use this software? Thanks a lot.

    submitted by /u/sulfate4
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    iPhone 7 takes darker pictures

    Posted: 06 Feb 2019 12:21 PM PST

    My iphone 7 just started to take darker pictures like if it's red, the red would appear darker in the picture. I have good lightning and it's just my iphone. How to fix this ?

    submitted by /u/Tiff2016
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    Sending photos from iPhone 8+ to MBP, coming in as HEIC files

    Posted: 06 Feb 2019 06:10 PM PST

    Why? I want JPG. I've looked up how to change this in the phone's settings, and I've done that and it didn't help.

    Sending JPG works on my MBP at work but not my personal machine. Both OS are up-to-date. Confused.

    submitted by /u/nycscholar
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    Quick question about Macbook Pro battery

    Posted: 06 Feb 2019 09:29 PM PST

    I'm shopping on Amazon Japan (in English!) for a replacement MacBook Pro battery. I have a Macbook Pro Retina 13-inch early 2015 model. But I can't find any batteries for exactly that model.

    I have, however, found this battery: https://www.amazon.co.jp/staigo%E4%BA%A4%E6%8F%9B%E7%94%A8%E3%83%90%E3%83%83%E3%83%86%E3%83%AA%E3%83%BCApple-MacBook-a1502-a1493-2013%E3%80%81Mid-2014%E5%B9%B4%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3/dp/B01N7KDGNN/ref=sr_1_fkmr0_2?ie=UTF8&qid=1549517083&sr=8-2-fkmr0&keywords=macbook+pro+retina+battery+early+2015

    This says "Only for late 2013, Mid 2014 Version", but I have a feeling batteries for those models also fit early 2015 Macs. Is that right?

    If not, is there some easy way of figuring out whether a battery will fit my Mac? Maybe based on the battery serial code or something?

    submitted by /u/coolfoam
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    Photos Wont Fully Download

    Posted: 06 Feb 2019 05:34 PM PST

    My friend has a bunch of pictures from a group trip on her iPhone and she can't send them to any of us. They're showing as not fully downloaded, so they're blurry and you can see the downloading circle but it won't finish. She can't airdrop, email, text, or share them via a shared album. Her software is fully updated and her phone is only 2 months old. any suggestions?? We tried settings > Photos and Camera and choose 'Download and Keep Originals' rather than 'Optimize iPhone Storage'. and it didn't work

    submitted by /u/coffeekween15
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    Any way to disable horizontal scrolling with SHIFT+MWHEEL?

    Posted: 06 Feb 2019 08:57 PM PST

    Currently running OS X Sierra 10.12.6 with a Logitech G602. I find that whenever I'm in a game that requires me to scroll for any reason, I can't do it while holding down SHIFT. This is because apparently it defaults to horizontal scrolling if you hold down SHIFT. Is there a way to disable this feature?

    It's not a major issue, but it's really annoying. I've tried looking online, but I've only been able to find solutions for the Apple Magic Mouse, which I am currently not using. I also tried down

    tl:dr scroll wheel on my mouse doesn't work when I'm holding down shift, because Mac

    Also posted here

    submitted by /u/applepie3141
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    Initial Panic might have made me fall for text phishing... T_T

    Posted: 06 Feb 2019 08:30 PM PST

    I got a text that claimed they were from my bank, and I click on the link. But a second too late I realized the text looked funny. I didn't input any username or password but I still click on the link on my iphone!!

    Now, I don't know if this is just coincidence, I keep getting a notice on my iphone that says...

    "Hmm...Is your device having internet connetion issues? Please check your device settings and try again once you're back online. NC-101"

    I have never seen this msg before and it's popping up in places, like at home, where my internet connection should be strong. I'm kind of freaking out and wondering if now someone has remote control and viewing everything on my iphone! And yes, I'm stilling using my phone...I have no choice, I am a nursing student and I don't have time to go to apple! T_T

    Can someone give me suggestions on what I should do? or just please tell me I should be okay, it's just coincidence!!!! =(

    submitted by /u/EXOluv_socal
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    Help with Mojave

    Posted: 06 Feb 2019 08:20 PM PST

    I'm wondering if anyone else is having this problem. My MacBook Pro upgraded to Mojave by itself, and so far it's been nothing but a nightmare. When I first installed it, absolutely everything on my computer slowed to a crawl. With the help of apple support, I fixed that problem. Now, after I open my laptop after shutting it, the screen freezes and I can't type my password or do anything. I don't think it's good for my computer to be having to constantly hard-restart every time I want to unlock it. Is this a known issue with a solution? Any help is appreciated, thank you.

    submitted by /u/AlphaSeries04
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    1 of 2 External Monitors Goes Black, But Cursor Still Shows

    Posted: 06 Feb 2019 07:47 PM PST

    Ok, so I have read about a similar problem where users have a black screen on their MacBook with just a cursor showing on login, but my issue isn't that as mine only effects external monitors.

    I have a 6 month old MacBook Pro (no touchbar), with two external monitors hooked up via USB-C to HDMI adapters, one is an Apple adapter with an HDMI, USB, and USB-C port on it, the other is a straight USB-C to HDMI adapter. Occasionally, one of the monitors will go black and will stay off for anywhere from 2 seconds to 15 minutes or more. I have swapped everything around multiple times, and the monitor that goes black is always the one using the Apple adapter (with USB, USB-C and HDMI). I have replaced that adapter with a new one and the issue persists.

    I believe this is a software issue since the cursor still shows and responds and the rest of the computer is uneffected.

    Any ideas?

    Thanks!

    submitted by /u/6Red
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    Pictures disappearing from PDFs

    Posted: 06 Feb 2019 07:02 PM PST

    I have several PDFs that I use with GoodReader on my iPad. I noticed recently that the pictures in a few of them have disappeared. They worked fine in the past, but for some reason the pictures in the PDF are just gone. The text is still there though.

    I tried checking the affected PDFs on my Mac (Mojave 14.2), and they have the same problem! The files aren't corrupted, I just downloaded a fresh copy from an archive and the same problem happens. What's happening?

    They look fine when I open them in Acrobat Pro, but not in Preview.

    submitted by /u/PalePrince1
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    Cannot backup iPod Touch iTunes

    Posted: 06 Feb 2019 06:43 PM PST

    I have an old iPod Touch and I want to back it up. I can sync in iTunes the iPod but the "Back Up Now" button is grayed out and I can't click on it. Is it possible to back it up still? It still gives me the option to update the OS but it says it will delete everything. Currently, I'm at iOS 3.1.3 to upgrade to 4.2.

    submitted by /u/Nytse
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    Fresh OS installation on MBP - asking to approve device but I have no other devices

    Posted: 06 Feb 2019 06:40 PM PST

    Reinstalled the OS and signed in with apple ID, but it asks me to approve with another device. I signed in to icloud.com and the only device showing is the MBP. How can I approve from other device when there is no other device?

    Thanks

    submitted by /u/despicedchilli
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    Can I put my macbook pro’s (retina, Mid 2015, A1398) ssd into an other macbook, (same model, same everything) without complications?

    Posted: 06 Feb 2019 02:21 AM PST

    Background: I destroyed my mac, and am left with the ssd as the only survivor. I want to retrieve all the data in order for me to backup everything that's on it. My bf happens to have the same macbook as me. Can I swap his ssd with mine, do the backup from his computer, and then put his ssd back in place? Thanks!

    submitted by /u/WhiteRabbit_2603
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    Can you train Apple Music to ignore certain songs for recommendations?

    Posted: 06 Feb 2019 01:56 PM PST

    I listen to white noise when I go to sleep, and as I've repeatedly listened to the same 'song' multiple nights in a row, it's started to leak into my recommendations. I'd much rather get new music in my New Music playlist, and not stuff like "pregnancy meditation hypnosis white noise".

    submitted by /u/rosie-roots
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    macOS Mojave, Bose QC II, and AAC codec

    Posted: 06 Feb 2019 01:50 PM PST

    Trying to find a solution to getting my QC II's to work with AAC audio for apps that require a microphone. Basically what happens is is if I want to use the mic in the headset (Skype, FaceTime, etc) the codec switches to a really low quality SOC.

    This seemed to work on previous versions of the OS - or it was at least using a codec that didn't sound horrible.

    Anyone know how to fix? Or is this just a bug?

    submitted by /u/nsomnac
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    Can we change aspect ratio on external monitor?

    Posted: 06 Feb 2019 05:32 PM PST

    Possible to change aspect ratio on 4k monitor 16:10 down to 16:9 or 4:3, where black bars would appear on left right side, while maintaining pixel for pixel

    submitted by /u/Flatop
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    Messages delivered issue

    Posted: 06 Feb 2019 05:13 PM PST

    I just recently upgraged to the iPhone XS Max (from an iPhone X) and my wife has an iPhone 7. For some reason, both our send read receipts are on, but when I send her messages through the messaging app, they still only say delivered, not read. The only way for it to say read is if she opens them as a quick reply when she first gets my message. Does anyone know the reason for this? Another thing we noticed is that she'll change my number under her contacts to an iPhone number, but after I send her a message it changes me back to mobile again. Please if someone has an answer or solution I would be greatfull cause I've tried a lot of stuff to fix it and I can't get it to work.

    thanks

    (yes we're both on the latest version of iOS)

    submitted by /u/ImSuperSneeeky
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    MacBook Pro randomly goes to black.

    Posted: 06 Feb 2019 05:08 PM PST

    I have a MacBook Pro which is only about 3-4 years old and it is updated to OS X 10.11.6 and over the past couple weeks it has started turning off randomly while using it. I'll be using my laptop for things like home work or Netflix or things like that and all of a sudden the screen will just go black and the sound will stop. To get it back on I have to try closing the laptop and opening it back up again which works on the first time about half of the time, other time i have to repeatedly open and close it until it comes back on to what I was doing. Sometimes just the keyboard lights will come back on or just the sound with come back on and then I have to close it again and re-open it for the screen to turn back on. It's will generally do it multiple times in a row within a minute or so of fixing it but sometimes I'll go a day without it happening. It's not low battery since my laptop it charging most of the time I'm using it and rarely goes below 20% battery and I've tried shutting it down and restarting it which usually temporarily fixes it but it just keeps happening usually within a day of doing so. I need my laptop everyday for school and the nearest apple store it over an hour away so it's not convenient to bring it to them. Any suggestions on how to fix this?

    submitted by /u/dude_abides_
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    Encrypting SD Card Mojave.

    Posted: 06 Feb 2019 04:06 PM PST

    Hi, /r/applehelp. I'm looking to encrypt a number of 16 GB SanDisk SD cards. In the past I've been able to use Disk Utility and select "Mac OS Extended (Journaled, Encrypted)" but I now don't have the option. Any ideas?

    submitted by /u/feeblemuffin
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    Safari is very slow. One tab open.

    Posted: 06 Feb 2019 03:40 PM PST

    The private/incognito mode on Safari lags for ~10-20 seconds even on things that would require no connection (like the search bar). I have tried clearing cookies and history. There is only one tab open (that being the the favorite links page)I have tried on multiple networks. I restarted my device as well. I have an iPhone XS running on iOS 12.0.1. There is still plenty of storage. My search engine is Google however it looks like the problem is on Safari's side. Go ahead and ask for additional information if needed. Any suggestions would be helpful. Thanks!

    submitted by /u/Emars118
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    2007 Imac crashes as it starts up.

    Posted: 06 Feb 2019 03:37 PM PST

    When I turned on my Imac, the progress bar under the apple advances a little bit, and then the Imac shuts down. This problem only began after the power to my house shut off and came back on a few minutes later. The computer was not in use at the time.

    So, I had created a new start up, and used my snow leopard disk to reinstall osx on it. I wanted to update to El capitan, but first I needed the 10.6.8 update installed. When I tried to update it would get stuck restarting; more specifically, it would stop all processes, flash a sky-blue screen, and then revert back to an empty desktop, and still allow me to control my mouse but nothing else.

    The computer had been crashing often over the year from Kernal Panic thread crashing, usually once every two days. It was often a different thread crashing each time. Disk utility says the start disk is fine and repaired :/

    I will gladly supply any information as asked.

    I was running osx El capitan. My start up runs the imacs original osx, snow leopard.

    Command V attempt: immediately told debugger called panic, thread 0 crashed.

    ......localhost launchd (1) Error fsck: posix_spawn(): 0: exec format error

    ......localhost launchd (1) emergency: boot task failed: fsck

    ......localhost launchd (1) shutting down in 3 seconds

    I have the crash log from command-V as a video, but it's late in the day. If it is asked for I will upload it to imgur as soon as I can. I apoligize for my haste.

    submitted by /u/LuxuriesOfLife
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    iCloud Drive not syncing - MacBook Air won't pull files from iCloud

    Posted: 06 Feb 2019 03:25 PM PST

    There are no files showing up for me in iCloud Drive in Finder. They do show up, however, in the iCloud.com interface.

    When I try to put documents into iCloud Drive, they will work on the desktop, but they don't show up on iCloud.com.

    So far I've tried:

    • Disable iCloud Drive and re-enable it, didn't work
    • Signing out and back in (with many errors in the process), didn't work
    • Making a new user account, didn't work
    • I even completely restored it to factory (format), it still doesn't sync.

    Any ideas? I've got a 2015 MacBook Air on Mojave.

    submitted by /u/opabl
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    Any idea on why this flash download prompt keeps showing up?

    Posted: 06 Feb 2019 02:28 PM PST

    Every now and then when I click on a link I get this prompt to download flash. I have flash blocked by default so I can't understand why this is showing up.

    Also it's not some dodgy link either because it can show up sometimes when I click a link from Google search results.

    I think some app is running in my browser and every now and then when I click a link it tries to prompt me to download flash but I have no idea what app it could be.

    Has anyone else experienced this?

    https://imgur.com/O1CtLBa

    submitted by /u/anthony_joh
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    iPhone Notes missing

    Posted: 06 Feb 2019 02:21 PM PST

    I realised yesterday that a note was missing. That one was about 6 months old.

    Today I realised that a second note was missing. That one I created many years ago and updated every week.

    They are very important for my work and life :(

    I don't use iCloud for Notes and I don't have email accounts linked to Notes. They're also not in the Recently Deleted folder.

    Any idea how I could retrieve them? How does that even happen?

    submitted by /u/AlrightyAlmighty
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    Webpages in Safari are "dead" after clicking the back button.

    Posted: 06 Feb 2019 01:53 PM PST

    I can't figure this one out. I'll give you a hypothetical: I go to google, search for something random, click the top search result, click the back button, and now all the links on that google search page are unclickable. I can still scroll up and down, there's no pinwheel cursor on the page or anything but the page is now useless. To get around this problem, I copy the current URL and open it in a new tab which works perfectly. Anyone have an idea as to what's going on here? I've restarted my MacBook many times, reset the SMC, PRAM, and NVRAM but I can't seem to fix this annoyance.

    submitted by /u/jarede312
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